Excellent prompt service! Heard about them from Perplexity AI. Got my battery situation sorted out…read morewithin an hour, very professional and courteous. Will definitely go back for other services.

Consider this scenario: Imagine you took your car to a repair shop, paid $337 for changing the…read moreplugs, only to have your car break down again just four days later. How frustrating does that sound? They will charge you, not fix the problem so that you come back and later will say sorry to compensate the frustration. Here's what happened: On January 19th, my car was stalling, so I went to Vancouver Auto Centre (VAC) and got charged $175 for diagnosis fees (excluding change of plugs). I didn't question it, considering it an emergency fee due to the short notice. Between January 19th and February 13th, I only drove the car for four days, fearing more expenses, and started using an electric bike instead. On February 13th, the car stopped, requiring a boost from BCAA. Then, on February 15th, the car started stalling again, and I took it to All Care Auto, recommended by a friend, who changed the alternator and battery for $867. As it turned out, an alternator problem caused more issues than initially apparent. VAC charged a hefty $175 for diagnosis, excluding labour hours, which should have identified the alternator issue, potentially saving my $600, excluding three hours of my time. Such a diagnosis is usually applied when standard procedures fail to pinpoint the problem. I've learned the hard way about garage practices. I discussed it with VAC, but they said they would not charge me the diagnostic fees again if I went back!! how funny!! They would charge me more than All Care auto did and might not fix the problem in the second place. Given the nature of my job, finding a reliable mechanic around downtown Vancouver for immediate assistance seems challenging. While I can't vouch for All Care Auto beyond this one experience, as I have used them only once, they have a good online reputation.

They are not the friendliest place in town. They are professional mechanics and work very…read moreefficiently, no time for nonsense. The workmanship has always been right on. Be respectful and you have nothing to worry about. A very reasonable value for your money. Saves me a fortune compared to my dealer. They have my 22 year old Mercedes 500SL car running like new.

A very good shop. They work efficiently and with quality, understanding what needs to be replaced…read moreand what can wait for now. The location is also very convenient.

Have been coming here for 3+ decades. Will continue to do so. Very unfortunate they were doing…read morerenos during my last visit so that I was forced to endure the awful Fraser location service. The familiar faces at 41st know their stuff. Always confirm before performing service, walk me through everything.

Friendly staff. Special thanks to Derek Leow who has been always so helpful, exceeding customers'…read moreexpectations. Thanks!

Avoid the Richmond Midas location at all cost. I brought in my 2021 Mazda CX-5, only a couple years…read moreold, for its first brake service. The car had never had any issues before, but after their work it came back damaged and I had to pay almost $1,500 at Mazda to fix their issues caused by them. When I reached out to Midas head office, instead of addressing the problem and reaching out to me, they had the very location I complained about call me. The manager called me and the conversation was extremely frustrating -- he denied responsibility, took no accountability, and was unprofessional and dismissive throughout. I even have an 8-minute recording of the call, including a highlight where he responds to my concerns with "yeah, whatever." So now I've paid Midas for the original service and paid Mazda to repair their negligence, while being treated poorly by both the location and head office. This experience was costly, unfair, and incredibly unprofessional. I would strongly caution anyone against trusting this shop with their vehicle. You might end up paying a lot more than you expect!

Absolutely terrible place ! Car was not starting and they changed the fuel pump without spending…read moreany time diagnosing the issue. It refused to start again the very next day. They changed the battery next, even though the previous one showed 70% life. Car kept giving trouble starting every few days, until I finally took it to a different place and they determined that the issue was with the starter. These guys changed my fuel pump and battery for nothing and did not even try to diagnose the issue.

I gave the batons over to The Hubs as the designated car maintenance person several years back. He…read moretakes it to the dealership shops and maintains the car. A recent trip to Whistler was an eye opener: one of our tire was popped and needed to be patched, and there was a funny sound when starting the car about to drive home on Sunday. By Tuesday of the same week, The Hubs said he can barely start the car. He took public transit to work while I looked for an auto shop to take my car in for the day. Called a couple of shops and they are full for the week. I randomly searched and came across this place on Google that is tucked away in the end of a long brown building. Walter picked up the phone and was genuinely concerned about my car and whether I can start it. He asked me some great questions that should be easy to answer, but I have no clue since The Hubs handles the maintenance. Walter was very patient with someone that has minimal knowledge about their car and gave great instructions to explain how to get to the shop and what to do once there. Once I figured out how to start the car, I drove over and drop off my car with Walter at 12pm, who also asked me if there's anything else they need to check for me. Informed him of the tire problem and he said he'll make sure someone take a look and torque it as well. Walter called at 2pm and let me know the diagnosis and what is needed to be repaired. Turns out battery is end of its life and needs a new one. Also, my tires are getting bare and needed some new treads - Walter said he can find and give me a few options. By 3:30pm, Walter called back and said the car is ready. Made my way back and explained the what they have done, how much it costs and also the tire options. The price is fair. I feel assured by their level of service and knowledge. I'm very glad I stumbled upon them. Overall: Walter & team is great. I have a great service, fair prices, and I will take my car to service there again.

Peter and crew have been my families go to mechanic shop for years now. Never had an issue that…read morethey couldn't handle. From routine maintenance to complete overhauls, everything is done correctly, and timely.

Great price for An oil change! Guys were very friendly and honest about what needed to be done to…read moremy Jeep. $55/oil change including full inspection and tire rotation. Didn't try and up-sell me at all and had me in and out within an hour and a half. Cheapest oil change in town!

MIDAS WEST VANCOUVER BE AWARE. These guys WILL OVERCHARGE…read moreYOU. And they overlooked duties in car servicing protocol. I took my car for a standard service and to take a look at a warning light. I came away with a totally flat battery (couldnt even start the car in the forecourt and the warning light not dealt with). To top it all they charged me $500 for a $375 retail price Battery. They also charged me 30% more than I was quoted over the phone for my service and couldn't explain it other than to say it was a receptionist who misquoted me. Mike tried to BS me that he had placed a better battery, but his product code which he had cleverly disguised so clients can not cross check the price, aligned exactly with what he had fitted. I called him on it and of course he went silent on me. No responses whatsoever. To miss a flat battery, makes me wonder what else wasn't completed in this car service. When lining up to pay for the car on collection, both clients in front of me were complaining of overcharges against quotes already issued. This seems to be quite a common issue with MIDAS WEST VANCOUVER. This is the last time my family will use MIDAS. We are not idiots MIKE. Don't hide behind your email. When you get called out on your BS, be a businessman, and answer your clients. Try and win them back. All you have done here for the sake of scraping an extra $200 out of me is loose our family custom and raise awareness to anyone reading this very fair and truthful statement NOT TO USE MIDAS WEST VANCOUVER. You failed on every count Mike. PS: Tony is a good guy - he must be embarrassed to work for you.

I first met Dave more then 15 years ago . I have been apprehensive about auto repair shops over the…read moreyears . He changed my mind . When ever i leave my car with him i have no worries about if they will repair something before it is needed. When it comes to cost he is a bit more reasonable the other shops . I think our grocery bill has gone up way more than his labor cost . They used to have a ok coffee a ways back . I miss that !!! All in all they have my per cent approval . PS: I am not related in any way to Dave!!!

I have never seen such a perfect, super experienced and humble man who helped my car got fixed…read more Mahmoud was the Iranian talented mechanic, who with more than 35 years of experience, help me to fixed my brake. I have had my Mitsubishi' brakes fixed somewhere else which they were not good enough to replace the brakes perfectly. Therefore, my car's engine light and a bunch of other lights have been remained on. Mahmoud, with his best knowledge, found the origin of the problem and got it fixed. I highly recommend this business.

Just reposting here because Byron and Brian are so excellent. These guys do their best giving good…read moreadvice and repairing only what is necessary. My BILaw and SILaw are repeat customers too. You also will be impressed. Past Post: So pleased with these guys. They only do the necessary work to repair our 3 cars. If they cannot find the issue, they recommend returning as soon as it becomes more evident. This reduces replacing parts unnecessarily at my expense. They always offer reliable advice. Few repair shops are so trustworthy.

I always go to Velocity for my car maintenance. They have always been very honest with what my…read morecard needs and what can still remain because it still has some mileage on it. I recommend Velocity to all my friends who complain about the current place they go to. They charge fairly and I can always rely on their service.