Not sure why we were greeted so unfriendly. We needed the restroom after a very very long drive and…read moreI guess they didn't know we also had a reservation. I came back for the wifi info and again the gentleman this time was again so unfriendly. The room was expensive but it was clean and the beds were really comfortable.

I will NEVER refer anyone to The Guest House again. Bigoted and racist treatment of my Thanksgiving…read moreguests. They are Hispanic, have lived and worked in the US for over 40 years. They paid cash for the room but were not given change until the room had been inspected for theft or damage. This wouldn't have happened if they were white.The management is Pakistani and should be aware of hurtful and humiliating racial profiling. Shame on them!

Always love having the chance to stay here when I'm in town. The rooms are exceptionally clean,…read morehousekeeping does a fantastic job every time. Kate at the front desk checked me in and she remembered my name and I appreciated her hospitality and welcome. I don't always get to do the breakfast but this visit I was so happy to enjoy an incredible spread of scrambled eggs, sausage, bacon, toast, English muffin, breakfast danish, you can make your own waffles, and there is oatmeal with almonds and cranberries and brown sugar. Orange juice and coffee are standard and they have a breakfast kombucha if you want something a little healthier and probiotic. They also have a happy hour with regional wine, bubbles, and local beer for really reasonable prices if you just need a refresher after getting back to the hotel. The location is unbeatable with just a couple of blocks to excellent places to eat downtown like The Davis, and the Eugene Public Library nearby.

A beautifully restored vintage motel - the kind where you park your car in front of the room -…read morewithin walking distance of everywhere you'd want to go in downtown Eugene. The Saturday Market, Lion & Owl, VooDoo Donuts, Metro Cinema, Oregon Contemporary Theater, etc. I love that the room has hardwood flooring rather than some old tired carpeting. And that the ceiling - and some walls - have real wood paneling (not the kind in basements in the '70's). The breakfasts that are included and are generous - fresh fruit, bacon/sausage, eggs, fried potatoes, waffle bar, danishes, etc. The front desk is staffed 24/7. Friendly staff, clean rooms, and again, location, location, location!

Overall, it wasn't a bad room. However, our room was upstairs, and the place has no elevator. I…read moresuspect that because of the age of the building, installing some kind of lift would be prohibitive. I would have preferred a first floor room, but we didn't get that choice. So, we made several trips up and down stairs, both arriving and leaving. If you're elderly or have ADA issues, you will definitely need to specify first floor accommodations. The wifi (which I use a LOT) was kind of weak, and totally dropped out a couple of times. I finally got tired of messing with it. The beds were pretty good, and the AC wall unit in back was able to cool the place down to good sleeping temps. The young lady at the front desk was very nice, but I sometimes Over all, this is not my first choice of a place to stay, but it's adequate. One could do worse.

We stayed here for a couple of nights. No fancy lobby, just a nice motel. Room was clean…read more Manager or owner was very accommodating. Yes, we would stay again.

Here for an anniversary party and this was a beautiful venue with wonderful catering staff…read more Staying here was great. Well appointed kitchen and lots of towels in the bathrooms and fireplaces gave it a cozy appeal. We did not have enough folk to require usage of the sleeping nook in the loft but it was nice to see that there is additional sleeping accommodations if needed. Would book again! Liz and her experienced staff gave us memories that we will cherish! If you are looking for a luxe/rustic getaway, this is more than reasonable. I just wish I had come at a different time of year to golf.

This is a nice venue but very pricey. I would not recommend this place if you are on a budget. For…read moreone, they have you sign a contract and they tell you that caterers and bar tenders need to be licensed, which is good. They have a "Suggested" list of vendors but what they don't tell you is that they will only accept this list of vendors. So don't plan on using your own caterers or bartenders who are licensed. By the way, the "Suggested" list of vendors is much more expensive! They lie to you to get you to sign the contract making it sound like they are flexible and then change gears in the middle of the stream. SO DISSAPOINTING!!!! Terrible business practice.

Always a peaceful stay. Comfortable room, complimentary warm and coffee maker. Nice view of the…read moreriver adds to peacefulness.

Easy check in with lock box after our long day paddling on the river, clean and comfortable room,…read morewith a great view of the river. Super helpful when we needed an extra blanket at 9:30pm.

The room looks nothing like advertised. The room had tv cords running down the wall. The air…read moreconditioner plug and cord was on floor and a trip hazard. No safety latch on door. The mini fridge was next to the bed, no where to hang or put clothes. Do not waste your money. I paid $268.00 a night. I felt like I was in a closet. They have blocked me from their website for leaving a bad review and warning people that it's a bait and switch on their rooms.

The smoke detector was constantly chirping during our stay. Front desk mentioned they tried…read morechanging the battery the day before but that didn't fix it. Front desk was rude when I brought the issue up. They suggested that we could leave and find another hotel if the chirping bothered us.

I happily paid $500 a night in June for my daughter's graduation. For that amount (which I had no…read moreproblem paying because every hotel was in demand at this time of year), I would have expected beds without springs pushing into our backs (not just 1, but both), housekeeping, clean towels, and the shower amenities to be filled. I stayed for 3 nights, and my room was never cleaned. We called housekeeping every day, and there was no answer. I was told the room was cleaned every other day, which means on Tuesday the room should have been cleaned. I will admit that on Monday we were out for breakfast and then back to get ready for the graduation, so the do-not-disturb sign was on the door. However, the next morning we called housekeeping for service, and again, no answer. We left for the day, and nothing. If the room is only cleaned every other day, that would be the day it was due to be cleaned. I had to go to the front desk and beg for clean towels. This is unacceptable. I contacted Marriott, and the hotel has deposited 25,000 Bonvoy points into my account (as stated in the hotel manager's email), which is equivalent to a half-night stay at a Marriott property. Unacceptable. I asked for a refund for a portion of my trip, but they refused. For $500 a night, this is what I got. I would hate to see what you get at their regular rates.

This Courtyard delivers what you expect from this chain…read more Check-in was a breeze and the room was clean and quiet. There was plenty of free parking all around the hotel. Freeway access was close by. The University of Oregon is probably a 10 minute drive from here. There are also a number of restaurants within walking distance. There's also dining (and Starbucks) available onsite. I would have no problem staying here again. It's a good Courtyard. The staff was very friendly, too.

ALL AREAS ARE REVIEWED 1-5, 1 being the worst and 5 being the best…read more Reservations-5-Super easy with AmX Travel Parking-5- large out front lot with ample parking for Diamond Club members Room-5-This was a good room, laid out well a large restroom, ample coat hangers in the closet, and a good sized desk with lots of light. Mattress/pillows-3-I was going to give the bed a 2 but not sure if it's entirely the beds fault or also mine. The mattress doesn't seem as comfortable as the typical Hilton mattress (due to being a Hampton Inn?). Four pillows, all very flat and hard to sleep on, again not sure if it's entirely the pillows fault hence the 3. Elevator speed/availability-n/a- don't use Gym/pool-4- The gym was very spartan, with one of each of the typical cardio machines (but they all work). There is no pulley/pull-up station and the bench could be replaced with an industrial quality bench as it's a little flimsy. There is a good selection of dumbbells from 10-50lb so that's a big plus. I'm didn't use the pools but it looked nice, no hot tub. Restaurant-n/a. Continental (free) breakfast was good and available until 10:00 am. Staff-5- The entire staff was fantastic, super friendly and quick to answer any question. Honorable mention to both Jeremiah (evening front desk) and the day time front desk manager (I'll get his name and add). Both of the guys were great, really upbeat and knowledgeable about the area. Price5-typical Overall-5- despite the pillows/mattress and bench I will definitely stay here again when I am in the area. There is a good deal to eat near by, and two Starbucks within about a mile and a half. Shout out-the Front Desk staff, they were great!!

I stay at a lot of Hampton Inns. I checked in for two night stay recently. I was on business at the…read moreUniversity of Oregon. I checked in, Sarah at the front desk was amazing: professional and kind. I tried to give them my lifetime Diamond number as it wasn't put in reservation. They had the number. I was upgraded to a suite. I walked into my suite and sure enough as Sarah said a very out of the ordinary goodie bag and a hand written card thanking me for bringing a Diamond for life. Suite was great, bed very comfy. Breakfast was good. The coffee was very hot snd nice as they made new coffee. Sarah was kind enough to print out a multi page document I needed. (This Hampton does not have a business center unfortunately) I wish every stay at Hampton was like this! I appreciate all the staff at Eugene Hampton Inn. Thank you from a business traveler! JR

It's the only place I want to stay when I visit my son at school. Great service, clean, friendly…read morepeople. Love it.

Would have been 5 stars because the hotel and our room were beautiful, roomy, and well appointed…read more But minus 1/2 star for no door to the loo; and minus 1.5 stars for the parking racket: They say at the time of reservation and check-in you can self-park at their lot ($25 fee still), but then the valet desk hijacks your car keys. WTF? Furthermore, when we asked for our keys back at checkout so we could fetch our car, that valet: 1) Didn't believe us, and 2) claimed there is no self-park option. Everyone needs to get the story straight to avoid misleading customers. The previous evening valet was very kind; the morning valet was a jerk.