Upon check-in was greeted by a friendly lady that became overwhelmed when I asked to pay in cash…read moreand not the card on file. She shared that she's never been good with counting money. Later, I asked for additional towels and a blanket. They were promptly brought to our room. Later, I used the texting service to notify the front desk our a/c was not working. It seems the fan would not come on either way we adjusted it. There was no response until the next morning. Even then, there was still an issue with the bill at checkout. The assistant manager's reason still didn't add up when I reached out by phone.

Felt and looked like a brand new Hampton Inn. Everything was clean. When you stay at Hampton Inn…read moreyou know what to expect and that is what we received. A comfortable bed, a nicely appointed bedroom, and a mediocre breakfast. The location of this Hotel was good as it was super quiet. I was pleased to see the return of dark roast coffee at this Hampton Inn. The staff was efficient, not particularly friendly, but they got me situated with minimal fuss.

Comfortable clean room. The lobby offers ear plugs for the train noise, but we were not bothered by…read morethe train. The breakfast was best hotel breakfast we have had in a very long time. Good biscuits and gravy. And pecan swirls!

Tired after hours on road and went to bed a little before 9. At 9 o'clock startled awake by a call…read moreon the room phone, wanting to know if I want a wake-up call. In 2026? Took me an hour and a half to get back to sleep. So if you stay here and go to bed early, disconnect the phone. Hopefully management will notice the one star and stop calling people on the room phone at 9 pm

Have stayed here before but was a bit rougher this time. It is a dated property and all the lights…read morein the room were glaring cold fluorescents (a warm color tone is more pleasing) and in odd spots in the living room portion of the suite. The electricity was pretty iffy, especially figuring out which switch went to which light or fan, adjusting the fan speed, etc. Bed was very comfortable. Breakfast was very skimpy. The sausage looked burnt and swimming in grease so did not try. Overall OK but might pick a different chain next time.

We were stranded in Dalhart for a night since our car broke down, and the staff here was so kind,…read morehelpful, and understanding! The room was clean and the amenities seemed kept up.

This newly rebuilt hotel is the nicest place to stay in Dalhart. The rooms are spacious with a…read morecouch, large desk/workspace, comfortable bed, wet bar, and large bathroom. Continental breakfast is included and well done! The one thing I will say is the rooms were definitely designed by men, there's nowhere to hang anything.

Absolutely terrible experience. After we checked in we started walking down the hall and noticed…read morethat the carpeting was ripped up everywhere and there was instruction every room. When we got to our room it was noisy so we tried to contact the front desk and every time we called we a message saying that they were screening calls and would not accept our call. We walked to the front desk and spoke to the clerk who said the construction would end by 7 o'clock or 730 which is 30 or 60 minutes. At 8 o'clock we walked back to the front desk and the exact same clerk said that they did not know when the construction was going to be done. I said I was leaving and demanded a refund. After leaving a review the general manager left a remark saying that we would not be refunded because we used the room for 90 minutes. Avoid this hotel because they will overcharge you and it is a terrible experience.

We pulled in off the highway late while traveling across country…read more The parking lot and entrance is well lit and we were greeted by Lexi who had a huge smile on her face, very kind and informative. Since we were there for less than 12 hours, I'll just provide the pros and cons of what we experienced of the hotel below. The pros: *Large spacious room with very comfortable bed and pillows which is a priority for us. Plenty of space for luggage, seating and a nice desk space. *Nice size modern bathroom and shower. Plenty of counter space. *Kitchenette area with microwave, Kurig coffee maker, small fridge with small freezer. *Large flat screen TV on wall. *Free nice breakfast which was pretty decent. Large clean breakfast seating area. *Modern workspace in a spacious lobby area. *There is a small convenience store in lobby. Although limited, it does have a few items if you need a snack or a beverage. *Well lit large parking lot and entrance. *Several luggage carts available for use. *Secure side\back door entrance - key access only. The cons: *The walls are thin. We could hear people laughing and talking late into the evening as well as the people above us walking. It sounded like elephants above us. *The shower floor looked dirty. I'm sure it was just stained over time but it still looked gross. *There was not a hair dryer in the room. I didn't know that until it was too late but I didn't ask the front desk for one as I didn't have time to deal with it. *Traffic noise from the highway is a little annoying but not the hotels fault. If you are a light sleeper this could be an issue. *The room could have used some paint touch ups but nothing too bad. Overall this is a decent hotel. It is a convenient clean hotel to pull off the highway and stay while traveling across Texas. There was nothing terrible that we experienced. It IS a Holiday Inn Express.

The TV is spotty and d o not carry normally free channels. The hot tub is cold with no sign stating…read moreit was out of order. The front desk knew nothing bout this town and is very s hort tempered and not very nice. The blinds in our room do not work. Smells like bleach in lobby. No towels in pool area. Haven't gone to the fitness room yet..but I'm sure there will be something there too.

Discriminates against disabled people…read more I made an online reservation, and in the reservation comments I wrote that I have a service animal with me. When I tried to check in, the receptionist/owner pointed to a "no pets" sign. She said they have a plumbing problem and there are no more rooms available. I asked her if she was discriminating against a disabled person or if she actually had a plumbing problem. She dodged the question. I wanted to give her the benefit of the doubt. I went outside and sat in my truck, trying to figure out other sleeping arrangements. While I did so, I saw 3 different couples pull in and check in to the motel. None of them appeared to have any disabilities. I am a disabled veteran, and I would sincerely appreciate your support in boycotting this business establishment.

I wouldn't go so far as to call this place a gem at all. It's definitely what you pay for. $62 per…read morenight king sized bed. The bathroom looked pretty bad. There was a booger on the shower curtain, hot/cold were reversed and the ceiling had damage and peeling paint. The bed was clean. No stray hairs, Mouse poop or bugs. The pillows were really soft, so that was nice. The deadbolt had duct tape over the outside of it, there were lights shining in the room through the curtains, so if you need a black room to sleep, this isn't your place. I have always stayed at ihg hotels but there were not any nearby so I turned to yelp and thought the reviews were great. Yeah, I was very very disappointed. Hubs opinion: "whoever said don't judge it by the outside is probably the owner, an employee or family. This place is trashy." I wish I could have jumped on the bandwagon but that would not have been honest. The employee that we saw was VERY kind and sweet. He offered us breakfast too, but that doesn't dress up the room.

I enjoyed my overnight stay at the Sands Motel. The room had a very comfortable king-size bed. I…read moreslept very comfortably; a good night's sleep. When passing through Dalhart in the future, I will be staying there. BTW, the folks working there were very helpful and kind.

got stranded in dalhart because our car broke down going from lubbock tx to denver colorado. had to…read morefind a hotel to stay in while the car was in a shop overnight. upon arriving the lady at the front desk said they don't allow anybody who is from texas to stay at their hotel. when i asked why and if that was written anywhere for me to see the policy she said no, and immediately said we had to leave right away and proceeded to push us out the door

First we were put into smoking room that had the smoke detectors removed. Asked for a new room and…read morethe air conditioner didn't work. So far in third room no coffee maker, no hangers. Too tired to find another motel.

Just drove from Los Angeles made it to texas so exhausted needed a place that will take my dog it…read morewas the first one I seen. Just packed up and left cuz when I laid down a bed big came crawling out they are every where! Im so grossed out the motel alone was nasty but a bed bug!

This is by far the most disgusting establishment I've ever seen. I don't know how this place is a…read morebusiness! I was passing through the town and needed a room to sleep for a couple hours. There are a couple other motels on the same street, but we stopped here as it had a couple dog friendly rooms available. On google you can see their price is $55 a night (I also called beforehand and the woman I spoke to said $55 as well), but when I went to check in at the smelly office, the man in sweatpants tried to charge me $85 (the dog fee was only $10). After seeing how repulsive the office was I immediately declined. He had no decency or regard for customer service. I wish I could have taken a picture to post on here of how nasty the office was (I can't imagine how the rooms would look)! It looked like the couple were hoarders. I would not feel comfortable staying in one of their rooms. I highly recommend the Super 8 down the street. It was much nicer, and the customer service was amazing!

Worst experience I've ever had. Place is a scam especially if you are pet owners. Will be checking…read morein periodically to make sure this place goes out of business.

I have to say thank you to the management of this hotel. Last night I had an unexpected stop and…read morethey made it a fantastic experience. They went the extra mile and even let me charge my car. When I tried to tip, they refused over and over and finally accepted it for their charity. Clean rooms, and their motto is "if you're happy, they're happy!" Thank you again!