Please run as quickly as you can from the stylist in this salon, ROSALYN! On 6/25/25, was my…read moreinitial appt. In all the near 45 years I've had more hair done professionally, NEVER have I received such inconsiderate service from a stylist. Please folks HEAR me LOUD & Clear! This stylist had the audacity to only wash & blow dry my hair, then ask, "Uhm can you pay me now", as if she was holding the pressing & styling part hostage. What happened to completing my hair & then paying. If that wasn't bad enough, she asked if I could pay in cash & proceeded to tell me where I could find several banks. Now having to pay in cash, no problem, but when I booked the appointment, why not mention cash as being your preference.
Instead I'm sent out with my hair half done, ending up spending 30mins looking for an ATM to withdraw cash without a care in mind that I would be charged a service fee or whether I had anywhere else to be which I did & was over 30mins late.
Now people please sit down because this messy mess of service gets worst. Because I didn't have anyone else, my mother's 91st birthday is coming up & I was planning to travel, I made an appointment for Mom today at 2:30pm. I sent a reminder text as she requested 24 hours in advance. Can anybody believe that we arrived at 2:29pm and ALL the lights were out, door locked, not a person in sight. I'm standing out there looking through the window, refusing to believe that a grown 50 something year old woman would do this to a near 91 year old woman, or any customer! I text and called, no answer, voicemail full, not one reply to the text messages, even waited 30mins still trying to give this pitiful person the benefit of the doubt that she could be running late, or something. I don't care how skilled a person maybe, if this is how they treat another human, a paying customer, it is a BIG RED FLAG, and RATCHET treatment you should AVOID at all cost. There are too many other stylist that are talented, professional & show the utmost respect for their customers. If I could give a negative 5, I would. RUN RUN RUN....Don't do it!!