Luckily I gave this place another shot before writing it off completely. My first experience here was horrendous. The second time around was much improved. For starters, buy your tickets in advance online. You wait to buy tickets outside, so if there is a line and it is cold, be prepared. However, it is covered and somewhat out of the elements. The seats don't recline here, which, is almost unheard of in 2018. They do serve beer and wine.
My first visit left a bad taste in my mouth. I got my tickets and bought a large popcorn and a large drink (yes, a large...for myself). HUGE popcorn fan. But with that comes certain expectations that I bring while going to the theatres. I enjoy getting to my seat, watching previews, eating as much popcorn as I can, and then getting a refill right before the movie starts. One of my expectations is that you should not have to wait back in line to get a refill. For one, You've already waited in line. Two, YOUR MOVIE IS PLAYING! You don't spend $30 for 2 tickets and miss 20 minutes of your movie while waiting behind 6 customers for something you already paid for. There was only 1 employee taking orders by the way, which had to mean someone, if not multiple people, did not show up. With this expectation, I go up to the counter (next to the line so that I am not cutting but they know I want a refill) and the guy looks at me and says, "Um, they were next." I responded with "My movie is currently going on." But he goes and takes the order regardless. Needless to say I did not get my refill AND missed some of my movie.
Sidenote---
All movie theatres need a separate line for refills only. The great ones I've been to have them, and, if they don't have them, they train their employees to spot those who need refills and call those people to the side in order to make sure they get back to their movie in a timely fashion.
Anyway, my second visit was much better. The theatre was staffed and they were friendly and helpful while taking my order. There was no line for my refill the second time around. Maybe my first experience was a fluke, I'm hoping so. read more