Got dip powder on my nails. It was reasonably priced (at least compared to Colorado) and the girl…read moredid a nice job. My only real complaint was that she was on the phone with earbuds for my WHOLE appt.

Went here when I visited home and got a mani pedi with May aunt, it was great and there was great…read morecustomer service. Definitely go here for nails if your in Martinsville, VA Christine and Tony are GREATT!!!

Waited an hour to get a gel manicure. Worst manicure I've ever gotten in my life. Paint all around…read moremy cuticles and fingers. Nail polish chipping in less than a week.. No cuticle or finger nail cutting was done. They used their finger nails to push my cuticles down (GHETTO!) Coming from NY I'm highly disappointed. Do not recommend. Would've done a better job myself and saved myself the time, gas, and money!

I went there with my friend to get our nails done for a birthday party, the service was bad, they…read moremade my nails to wide the lady was watching a podcast on YouTube while doing my nails. my friend asked for a light pink color instead they made it color changing nails. I also asked for my middle finger to be white and glittery and she just put glitter on it. They pushed our cuticles down with their fingers! Overall terrible I would not go again. I paid $35 for mine and my friend paid $45.

If I could give zero stars I would. Came to the salon to get a pedicure and a fill in for my…read moreacrylics. Got my pedicure done by one lady and then once she was finished she sent me over to sit down with a different lady to get my nails done. This lady did a horrible job. She wasn't waiting enough time for my nails to dry before putting on another coat of polish, so the polish on my nails were sticky and there was so much polish it was running off my nails and onto my fingers/cuticles to the point that my fingers were sticking together. Looked like a child had done my nails. When she asked if I was happy I said can you use some nail polish remover around my cuticles? And she pulls out a drill and starts drilling off the paint on my cuticles with the drill which hurt. She then gets me to pay and asks if I'm happy again and I said no, not really it's very messy. (That was putting it nicely) and she said oh I can fix this! And I told her no, can you just remove the polish, and I'll go somewhere else ? And she said no I'll fix it. just sign. And I didn't want to sign the receipt but she kept pressuring me to so I did and then sat down again for her to fix my nails but then she brings out the drill again and starts taking off the paint and nicks my pinky so hard I start to bleed. I asked her to stop and for a refund and she said she couldn't give me one. The manicure cost $30 and she said she could do $15 refund. And at this point I accepted it bc I just wanted to leave. I left like this. Every single cuticle was throbbing. I am so so unhappy and hate that I wasted money and wasn't given a full refund for the horrible, painful job. Left the salon as positive as I could but once I got to my car I cried. Terrible experience

I can't express how unsatisfied I am with the service! I walked in and had to wait over an hour…read morethen I sit down and ask for a dip manicure and the women literally just starts dipping my nails without removing any cuticles or anything then she never files down the cuticle area so its a big blob of dip piled and it hurts. This place is insane I can't fathom how they have remained open and in business I will never go back. Wish I could give no stars. She totally rushed through

Cindy did an amazing job on my hair! The conversation flowed nice and easy. The salon is super cute…read moreand feels like a friend's house. I am going to make an appointment for a massage next!!

[True Roots is amazing! Cindy Boyd gives me a perfect haircut and style EVERY visit. Love this…read moresalon and it's atmosphere! I strongly recommend True Roots to everyone. They are expert in hairdressing and know all the latest trends, providing top-notch services. Every visit is a pleasure!

I had went and got my nail design done that was not done right and put me at risk for infection by…read moreleaving my old cracked polish on and put design over it this is unprofessional and on top of that was refused service to fix it when they're wrong. This just hurt my feelings when i paid my hard money for a crappy design and they want fix it

Worst pedicure I have ever had! I hate I can't give zero stars. I walked in and there was 2 ladies…read moreand an older gentleman. There were only 2 customers and they were almost done when I walked in. The man asked me what I wanted and to pick a color. I did and one of the ladies told me which chair to sit in. I sat in the chair for almost 30 minutes before anyone even came to run the water in the pedicure chair so I could at least be sitting and relaxing. I had to sit in this pedicure chair with no water or nothing just looking awkward. Then after 3 other ladies walked in the gentleman finally got off his phone and ran the water for all 4 of us. He done my pedicure but it was awful. I only got to sit and relax for maybe 3 minutes and he rushed through my pedicure. For me the best part of a pedicure is being able to relax and get my legs and feet rubbed. He didn't do any of that. Then after he painted my nails I sat at the drying area and he jumped and ran to do somebody else's nails and never spoke to me again. I sat there a while and just decided I better get up and pay. I will NEVER go back and will tell everybody about this awful experience!!

I went to this place to have sns done on my natural nails. Sns says 40+. I was charged $60 not…read moreincluding tip. Then after I went grocery shopping and came home to show my family my nails and realized 2 completely fell off. I went back and they insisted on fixing the broken 2 when I was worried about others falling off. She even blamed my nails for them falling off instead of accepting responsibility for poor nail prep because they work in a hurry and do rushed work. The lady fixed the 2 despite my concern (she didn't care just wanted my money). Afterwards I went to goodwill and Marshall's just to test put the others. Well another one fell off. I called and went buy with no answer or response. I was there at 5:39 though they say they closed at 6pm. Very shady business. Cautious with this nail salon. Not qualified workers or they just don't care about quality work. Smh

LOOOVE THEM! they are always soooo nice and willing to try new things & are good at what you do…read more They always offer wine,soda and water etc. Very very clean which I love. They have tanning and waxing as well. Definitely recommend!! Hate going places where I feel uncomfortable but they definitely make you feel at home. here's my Christmas nails