Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

I'm hopeful! Used Clear for a number of years, and I've been pretty lax in taking care of my…read moreskin; but they always deliver!

Lindsey, the forehead whisperer. I walked in with enough lines to map my own cellular network and…read moreleft looking like I left my ex husband at the altar. Smooth, natural, and zero frozen forehead. If you want an injector who can make your cougar dreams a reality, Lindsey is the queen of, "Wait... you're how old?"

Dani is a wonderland and highly skilled provider. I had researched the best place to go in…read moreScottsdale and selected this place. I am so glad I did! They are a wonderful and personable group of ladies. I am so grateful I found this place. I highly recommend them for your beauty needs!

Trisha for injectables and Leslie for laser/facial treatments are both amazing. Kind and very…read moreknowledgeable. You will love the results! The salon is beautiful. Look no further!

Dear Ryan, I am…read morewriting to express my disappointment regarding the handling of my wife's recent appointment. My wife originally had an appointment scheduled for 2:30 PM. However, your office contacted her via text message--not even a phone call--and requested that her appointment be moved to 1:30 PM. We found this approach unprofessional, especially given the inconvenience it created. To accommodate your request, she adjusted her schedule despite already having a personal training appointment around that time. In addition, our wedding is just one week away, and our time is extremely limited as we manage numerous commitments and appointments. We are doing our best to coordinate our schedules carefully, so last-minute changes create significant challenges. After rearranging her plans to accommodate your office, the situation was handled poorly and caused unnecessary inconvenience. We made every effort to be flexible and work with the change initiated by your staff, and we expected the same level of professionalism, communication, and consideration in return. What was particularly frustrating was being told by the front desk staff that the appointment was being moved due to staffing shortages. While we understand that staffing challenges can arise, it is difficult to understand why that issue should become the patient's burden after we had already scheduled our time accordingly. The explanation provided did not seem reasonable given the circumstances and only added to our frustration. This experience fell well below the level of customer service we would expect from your organization, particularly in how the matter was communicated and handled by the front desk staff. I would appreciate it if this situation could be reviewed and addressed to help prevent similar experiences for other patients in the future. Thank you for your time and attention to this matter. I look forward to your response.

My skin feels so calm, everyone was so kind the moment I came in…read more Very informative of all the procedures and what to expect. I asked a lot of questions and they helped me decide what service would be best for me. Looking forward to seeing the changes long term

Abbe is the best!! Not only does she do an amazing job with injectables but also is fun to talk to…read moreand genuinely cares about her clients. I have been coming here for about 5 years and Abbe gets my dysport right every time. I also love adding the lip flip - it does wear off quickly but it's nice for a month or so! I've referred a few of my girlfriend to Abbe and they all have the best experience.

Hes a GIFT best in the business he cares about all his clients he's absolutely percent a gift to…read moreeveryone, im so blessed to have charles make me look my best You will be too third photo of myself is before going to see Charles 2017 im improving with age Thanks to Charles what a Gem

I got the couple's massage for my gf and I and it was fantastic. Their Inspire massage is worth…read moreevery penny. Everyone there was very friendly and welcoming, especially considering this was our first time. They offer excellent variety and customization in their packages so we'll definitely be back.

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

I'm such a huge fan of this med spa!! It is beautiful and clean! All of the girls who work here…read moreare extremely helpful and knowledgeable in the services and products that they offer. I love the fact that they customize whatever you're looking for to your personal specific needs. They will not try to oversell you or have you buy anything that's not needed. I went in to buy skin care and to get lip fillers. Jamie Comstock was incredibly gentle while doing the lip fillers. They put on numbing cream to help with the pain and Jamie was amazing and did such an awesome job! I have had Botox many times but it's my first time for lip fillers and her technique using the needle was impeccable. She was gentle and precise. If you want any service done she is the guru to go to! She does beautiful work! I love that they offer ZO Skin Health. This is a top-of-the-line medical grade skincare system that will deliver the results that are desired! I highly recommend this Medspa and Jamie to anyone looking to get any type of service done or wanting to buy skin care.

I'd like to give another incredible review to this place- but specifically to BRE- the front desk…read morereceptionist- WOW I just adore her so much!! She is so sweet, bubbly, and kind. I had a great time chatting with her and appreciated her help with products!! Monica my injector was very kind and efficient as well! A front desk receptionist can seriously make or break a place and let Me tell toy Bri excels at her job!! I enjoyed my experience today :)

I love Illeana! Her office really does feel like a sanctuary, although her office is small, she…read moredoes such an amazing job of making you feel pampered. She has done a great job with her space and making her client feel cozy. She places warming gloves and booties on while she works on your face and also massages them in between masks if you'd like. She's a great people person and makes you feel relaxed and at ease. Very professional. I was seeing Illeana regularly every other month for about a year and a half for microderm and just had to make some tough budget cuts which has caused my hiatus. I also had one peel from her that went well, my skin felt incredible after it went through the peel shedding process a few days later. I'd get a peel from her again. I'll be going back when I can. Love, love, love her. I've purchased a few of her glycolic products as well, they're great and smell so good. If you want pampering and relaxation- go see Illeana!

Wow! Best facial ever! Ileana is professional, knowledgeable, and really works with you to fulfill…read moreyour skincare needs. I got the ultimate age conquering facial with the light therapy add on. It made my skin look tight yet moisturized. I'm definitely going to make this apart my of my "self care" routine. Not only does she provide an amazing facial but she also gives a shoulder, hand, and foot massage. So I not only felt like my face looked better but I left rejuvenated. I highly recommend purchasing a package because it never expires and your can share it with your significant other! Definitely going back and telling everyone about this hidden gem!

I walked in looking sad, deflated, and tired. Walked out looking happy, plump, and refreshed…read more thanks to Dawns artistry, skills, and expertise Visiting the med spa is a lovely overall experience; starting with Jasmine's greeting, she is welcoming, bubbly, and has the most contagious smile! Dawn has a warm and calming presence, I so appreciate her receptivity to my areas of concern and her meticulous attention to detail and symmetry. I'm super grateful to have found her Hands down the best Botox and filler results I've ever had

This is such a peaceful & beautiful spot- my first visit but definitely won't be my last!…read more Jazmina provided such a warm friendly greeting & I had a simply amazing facial w Loren. Loved it.

I got asked to be a filler model at an education event at The Westin in June . My injector being…read moreJennifer (she does Botox on me in the past and a smidge of filler). This particular day I signed on for full face filler. I'm going to be 49 and wanted to embrace the process. I'm a Mom who works at her kids school and of course puts everyone's needs before her own so in normal day to day life, I tend to spend more on my kids than myself. With that being said there is no one else I would trust to inject and certainly not after learning and listening to all of the education! When you're a model you get to hang out all day and basically take the class with them, until they are ready to inject. I'm not naive to the injecting process (I've worked in the spa industry, dermatology offices etc) but I was naive to what injectors have to know!!!!!!! I'll admit I'm the girl in her 20s etc that would buy the Groupon to save money. With age usually comes wisdom.. and the wisdom I gained in this experience about how much thought you should give to your injector was mind blowing. To hear, all of the things they have to consider, know, have knowledge in?? To take this artery, this vein, this bone structure etc into consideration. Inject with your patients eyes open (to stay in contact with them) because if there is any vision changes you have 45 mins to restore vision if vision is lost...... It scared me. But scared me in a way where I also felt comfort. Knowing I was in Jennifer's chair and the trust I have in her. I felt compelled to write a lengthy review on how everyone should give serious thought to who is behind the needle or cannula. There are many things that could go wrong and you should question the integrity of your provider, their knowledge and the products they use. In today's world it's a fact that people "cut corners". Do you want an injector who "cuts corners" or do you want the best? The best being Jennifer and I'm sure the knowledge she passes on to her team! It's a no brainer for me

I have been seeing Jennifer Prince going on almost 10 years. I have followed her from different…read moreoffices and I'm so happy she finally has her own practice. She is an amazing injector and has done different areas of my face over the years (lips, cheeks, tear troughs, and chin) as well as different neuromodulators and I couldn't recommend her enough. She is so gentle, thorough, and practical. She really listens to you and gives you an in depth assessment to help you reach your goals. She delivers natural results and you will never look "overdone."A huge benefit of Institute of Aesthetics is that all of the other injectors have been trained by her so you know anyone you see will do an amazing job. Thanks to her and her team I always leave feeling and looking my best.