Ive been going to them for years, i always pay in full or as soon as i receive a bill. I called…read moretoday to make an appointment they said i have a balance of 300$ that i need to pay i said yeah sure ill pay it when i come in, she said we need payment before I said no problem i will pay before i come to my appointment that im scheduling now. She refused to schedule me! I dont understand if im paying why decline me scheduling an appointment! I said im in pain and i will pay before i come to my appointment can you please do me a favor and schedule me? I dont have my card on me now but i will call and pay before my appointment. What happened to customer service! Its not like im declining to pay!!! i always paid all my bills as soon as i get them! I guess i will look for a new dr office with better customer service.

I've been going to Dr. Perrott for years. I've never had a bad experience. The dental hygienist are…read moreall wonderful. They are professional always on time and do a great job with Cleaning. I have had two crowns made by Dr. Perrott. They feel more natural than my real teeth. But the bonus is it's a one visit one time Procedure. There's nothing like it basically pain-free and the results are beautiful Highly recommend this dental office. Another bonus they have evening hours

Dr. Pat and his staff make you feel very comfortable. They are very accommodating and professional.read more

Edit: Despite the response from the company to contact the local office to resolve the problem, it…read moreshould be noted that ALL my phone calls were to the local office. Initially I kept getting excuses from the office manager, now, I've called and waited for the office manager to be free and left messages for get to call me. She has never called me back. This office staff has all changed since the incident but the incompetence continues. Unprofessional con artists. They put the wrong abutments on my implants and when they changed them to the correct ones, one of my implants came out. I was told they would process a refund for the implant that came out due to their error, but it's been years and they haven't given me a refund nor will they return my phone calls. The wait time is also usually really long. They overbook way too much.

Dental care. Office was clean and efficient.Dr DeGenova was through and focused on my dental…read moreproblem. His diagnosis was carefully explained and fee was very reasonable. I felt he spent a lot of time without rushing and was concerned about my comfort . Overall I rate him as A+

Had dental work done at this office and it was virtually painless, I would highly recommend Dr…read more DeGrnova

Thanks Dr. Wise I…read morewent to see Dr. Wise after an accident where I broke my front teeth. I was so scared I wouldn't be able to smile again. Dr. Wise spent time with me and explained all my options. He is now finished and my teeth look better now than they did before. If you need a dentist, go see Dr. Wise, he's the best.

I called Aspen Dental a couple months ago for a cleaning and xrays and to get a loose tooth…read moreexamined. No cleaning. More xrays that I've never had any place else. They examined each tooth and gave me an estimate for $5000.00. I went and git the tooth pulled. Then a couple days ago a filling fell out and they said the wouldn't fill it until I got a hygiene cleaning for a $1000.00 before they would fix the filling. They tell you the xrays are free but that's nothing but an incentive to make money. Also I had a cleaning 7 months before at my regular dentist. I've never had dentists tell me they wouldn't fix a filling. This is a big money business. If you don't have the money to pay their exorbitant bills, don't go!!!

I would put negative stars if I could. I went to get a bridge reglued as my dog knocked it out…read more They were completely aware of why I was there. They started taking all kinds of x-rays and I questioned why and I was told that the Dentist would not see me without a complete set of x-rays. I told them I had recently had x-rays taken at another facility and I could have them sent, but was told they had to have their own. When the Doctor came in he wanted to do more xray. I refused and he explained that a tooth had been broken when the bridge came out and he wanted to do a more advanced exam. I asked him to please just reglue the bridge in. He did with the understanding that he would not guarantee anything once I walked out the door. It lasted less than a week, cost $168 and today I received a bill for another $138 for a panoramic x-ray. What a scam. I am extremely upset. Over $300 to reglued a bridge that lasted less then a week. I will never set foot in an Aspen Dental again and will tell everyone of my experience.

Messed my appointment up waited 63 days for and they scheduled it in Niles not in boardman where I…read moresaid too so waited another over 30 some days and my appointment was at 8 am and waited over a hour ,they are terrible and last time I can over two years ago ,they pulled my tooth and my jaw bone was exposed and they had to saw it down multiple times over and over when it was going thru healing process ,they need to do better seriously it's ridiculous and ignorant,took a whole office of people before me and my appointment was before them ,got rude when I asked several times while I had to wait ,no care or compassion for my pain at all

not nice, rough with my teeth, loud music that no one cares for, they put shots in the wrong spot…read morein my mouth and i felt everything, you might as well go to the one in nile's honestly

Always had a fear of the dentist and this office has been great. I have felt totally relaxed, and…read morethe doctors have taken their time to explain everything to me.

HORRIBLE! Had 2 molars extracted with bone grafts. Sutures fell out after 2 days, site was totally…read moreinfected. Dentist said I didn't need antibiotic after procedure. Left numerous messages no response. Had to get primary care dr. to prescribe antibiotic. Then answering machine said nobody in ofc. for a week more! AVOID this dentist! Even after they returned nobody responded to my messages.

Dr. C. Wagley and Dr. Billy have treated me, my child and my husband. They are both extremely…read morecaring and calming during procedures. I have confidently recommended Dr. Wagley to a friend that is fearful of dental work. She had a good experience, too! They definitely put the patient first!

This place is a fraud. As another reviewer said, they want paid upfront in full. in my case they…read morealso refused to contact my insurance to confirm what was covered so that I knew before hand what my cost would be. Fortunately I did not use this place to have anything done. I did contact my insurance carrier and report their actions. For anybody being referred to this place, find another place because these people are a joke.

Best dentist office we have been to. No waiting! Which I love. The doc was pleasant and his…read moreassistants were helpful. The hygienist did not dig in your teeth.

I was really taken care of at this office. Dr Billy is very capable and kind. Staff members are…read moreable to help on the phone and in person on all questions and concerns. I have recommended him to family members and they are pleased, as well. It was a great experience and I had four successful implants!

If you want to be treated like a dog, then go here. I almost died leaving their office. They are…read morethe most rude, crude, disrespectful, uncivil and unmannerly bunch of people I have ever dealt with at a Surgeons office. They made me leave so quick that I was shaking and nervous, I had no one with me, I have a bad heart and the gauze they shoved in my mouth was so full of blood that I looked like I was in a car accident. The gauze was hanging from the inside of my mouth because that's they way they shoved it in because my mouth was numb from the nova cane so I couldn't really feel it & didn't have a mirror to see where it was because I would have fixed it so it looked much better than what they did. They gave me prescriptions when I left and I belong to a mail order. When I sent the prescriptions in to get filled, the one CRUDE girl in the office cancelled my pain pill prescription because they didn't tell me that it was for local pharmacy only. Well that was never told to me so how would I have known that. And then, when my prescription was going to get filled, the office wouldn't let the pain pill get mailed to me, but they never called me to tell me that. I waited 3 weeks and still to this day have no pain pill in my hand. I had so much pain in my jaw it was unbearable. I have been quarantined & I have a bad heart, so therefore I have all my prescriptions mailed to me. They should have told me about being by pharmacy only. By the time they pushed me out of that office with blood all in and around my mouth, I would have hemorrhaged to death trying to drive to any local pharmacy. They have NO BEDSIDE MANNER, the Doctor treats you like your just a number not a patient. They wanted me to sign papers right after the extraction when your dizzy, lightheaded, nervous, shaking and bleeding and I told that woman in blue scrubs, "oh no, I'm not signing that right now under this nova cane and I don't know what that even says I don't have my glasses on to read that." So I waited until I could put my glasses on then I asked her what that paper was for before I sign anything. Everything in that office is rush, rush, rush, and I almost wound up in the Hospital because of them treating me the way they did. I would never in MY LIFE RECOMMEND ANYBODY TO GO TO THIS ORAL PLACE, THESE PEOPLE ARE RUTHLESS, AND DON'T GIVE A DAMN ABOUT WHAT HAPPENS TO YOU. It felt like I was in a SLAUGHTER HOUSE.