My wife went here and she loved it, she can't stop talking about them and then all the sudden she…read moremade an appointment for me. She told me, "I thought this was going to be torcher. Turns out, they treat you like a princess and you come out glowing with less hair then you started with ;) "Extremely clean, very professional, makes you feel comfortable, walks you through the process and makes sure you're well taken care of. Very pleasant experience, I'll definitely visit again soon. "I went in for laser hair removal and was extremely nervous and worried about how bad it would hurt. The girls took such good care of me and talked me through the whole process. I just went back for my second appointment and wanted to wait until then to tell you that IT'S SO WORTH IT. If you're on the fence about getting it, jump off and get your booty in here. It's made such a big difference and even though the process seems scary. It's extremely quick and effective. Worth it in every way. 5 stars for sure. Thanks for all you guys have done." Guess I'm going to have to give it a shot

Scheduled a Interview with Makell Morrill for FINANCIAL AID, once i told her I couldn't pay it in…read morefull she was rude and didn't care told me one place to get a loan, didn't help me set it up or anything didn't give me multiple options. The interview was scheduled from 2-3 so for a hour. so talked to me for no longer than 30 seconds. she didn't walk me out and I went the wrong way out. She wasn't nice and uninterested when it's her job to help people who can't afford it!! don't recommend her and Skin science because if they hired her they obviously aren't kind them selves!!

UPDATE: The spa director reached out to me directly and we had a very open and frank conversation…read moreabout my experiences. She listened and made suggestions of how the spa could make sure appointments are on time and preferences for injectors and injection assistants could be honored; it was important to her that the staff get feedback on how to connect with clients. She was genuinely interested in making the spa a good and smoothly-run business and she's made good on every promise she made during our conversation. It says a lot about a business when they see the point of view of the customer and try to improve upon what any customer experiences. I am now a regular client and am glad I gave this business another chance. ___________________________________________________________ Unfortunately, this medical spa started warm and friendly and now they've raised prices, appointments are always late (injection appts are 15-30 min behind), and they don't care. If you have a preference for an injector, they don't honor it. Their attitude is "not my problem". Disappointing.

The receptionist gave me incorrect information about a price difference in their product compared…read moreto Belle Medical. I called Belle M. And it turns out it was exactly the same concentration and size. I call Spa Trouvé and told them they gave me false information and told them what I confirmed. They receptionist then asked me what I wanted her to do about it, Such a rude response. I told her they gave me false information and I would not be buying their semaglutide. She very rudely said, "Okay." A Are they a reputable business or not? She offered no apology and acted dismissive. This was at the Orem Location. 3/21/25

First timer here w/a good friend! Came here in the dead of winter - the parking lot to turn into…read morefrom 800 North (snowing and ice everywhere) is not recommended - you can hit your car's tires on the sidewalk due to it being covered and not being shoveled/maintained! BUT this review is for the service, ambiance, and customer service in the clinic. Upon arrival, we were warmly greeted by two front staff members and were told to get comfortable in the lobby/reception area upon checking in. The lobby had a beautiful Christmas tree, looked really clean and organized, and even had some treats on the coffee table, plus a small fridge mounted against the wall that contained complimentary water bottles. After filling out a couple of questionnaire forms (being first-timers), we did wait a good 15-20 minutes before one of us was seen. Unfortunately, both of us were being seen for the same service (diamond facial) and we couldn't be seen simultaneously. I had to wait until my friend was done, and then I was called in, to also be seen and serviced by the same gal. I guess either she's the only one qualified to do the service, or they were understaffed that day. So my waiting time was 20 minutes (lobby) with my friend and another 45-50 minutes of her being serviced. So in total, I had to wait about 1 hour and 15 minutes before I ever got seen and taken back to the room, to get a diamond facial. The gal who did my diamond facial was very pleasant to work with. She explained the procedure very well and was a relaxing experience. The table you lay on was preheated and had warm blankets on it already. It was a great first-time experience!

I had three Facetite sculpting procedure. I was not pleased with the results. I come from an…read moreaesthetics background so I generally have a realistic expectation. I have had several cosmetics procedures in the past and this was not it. I would definitely not recommend going here for Facetite l, they were suppose to tighten the skin while melting the fat to sculpt the area, it didnt tighten the area and the nurse wasn't able to sculpt and give definition. It was a rushed experience. Go to body point, now I have to pay to get it redone, this time I will go to a surgeon. Facetite is performed by nurses at the Rose Clinic. It took me 2 years to write this review, after speaking with other clinics, I came to a realization I chose the wrong clinic.

Super great quality and always profession. I was referred from a friend and can definitely see why…read morethey love going there.

They are the best! Always take care of me so well and make sure my treatment is effective.read more

Chrissy is so kind and professional. I'm doing laser hair removal and I love that you can pay per…read moretreatment rather than having to buy a package. It's totally customizable with what you want and you just pay after each appointment. It's exactly what I've been looking for. She also is so good at answering all of my many questions.

Janalee was fantastic with the iLipo treatments! She knows her stuff! I would highly recommend…read morecoming here for iLipo if you are in the Orem/Provo area!

The one person there who was so skilled, kind, and competent, left…read more They suck, do not waste your money or time, look at all their other reviews. These women are catty, wanna be pushers, they absolutely suck. Audrey Albrecht was the best thing that happened to their flimsy,sub par at best "med spa!" Audrey, this is your girl, AO, please let me know where you're at now; you have a cult following simply based on your work on me and all of the people who see me ask where to go!!!!! I find it so awesome you aren't in this stuffy, small-minded and absolutely terrible place anymore, good for you! You out class and out skill all of them period! I hope that you read this and remember me, get in touch with me!!!!! Thank you for your artistry, your willingness to answer my questions, and do exactly what I asked, and thank you for not force feeding the products they make you sell. I came for Botox, I came to have you work on me, not to support the lamest place there is when it comes to Botox and fillers. So ladies, find Audrey Albrecht, or Audrey start your own place, please!!!! Thank you so much!!!! This place should be shut down now. You will walk out looking like quasi moto....

I feel like I should write a review since there are so many poor ones. I have had a great…read moreexperience here. Sure, paying for services before receiving them all is not what I expected, but I don't feel like I was 'scammed' out of anything. Just pay attention to what they're saying! Anyways, the ladies that work there have always been very kind and helpful to me and I've always like my results. We've had a few scheduling snafus, but nothing that wasn't communicated in a timely respectful manner.

Had Botox in forehead and around eyes. Office clean. Receptionist was nice. Technician was a bit…read moresnarky, They do ask for tips. They will up-sale you. If you go with the up-sale, they guarantee the work. Had to go back to get some final adjustments with the Botox.

If I could give 0 stars I would. SCAMMERS and UPSELLERS and then over charge you and deny any such…read morething. I went in about a year ago and they tried to overcharge me $200, luckily, I caught it due to the miscommunication between Corey the injector and the receptionist. Went in recently, tell Corey my forehead is my biggest concern and then anything left over from the 40 units I purchased I would like in my jaw line. He said he could do it for 44 units. Upselling. I agreed. He does my neck first, thought that was strange, then says, 'all done!' I said, Oh, wait, what about my forehead? He said, you said you would rather have your neck and jaw done. I put my head in my hands and said noooooo, sadly I said I came here primarily for my forehead. So he says, let me see if I can get you a deal on a larger amount at a better price to do your forehead, just trying to get more money out of me. He comes back and says, sorry, no I can't get you the deal, but I can still get you $10/unit to do your forehead, and I can do it in 10 units. I was shocked and said, 'really, that will work?" He said, 'OH YEAH!' I explained my budged and they charged the card on file, I signed and I left, not thinking twice about them ripping me off. I did not look at the bill since they had the card on file and I trusted them. I realized they overcharged me by $100 and Rae Lynn was so rude, if anyone wants to see the emails/voicemails from her, I will provide. No, 'Im sorry for the miscommunication or anything, just calling me a liar and sending me a financial agreement with NO REFUNDS circled like 3 times. I though this was extremely unprofessional as I expected to hear something along the lines of 'Oh no, I'm sorry for the misunderstanding, let me look into it.' Instead she says well, Corey is not in until Tuesday so I will talk to him then. Thats it....and Tuesday was about 4 days away. I did not want a refund I just wanted the overcharge back. Corey calls me and says that he took it upon himself to add an extra 10 units in my 11 lines WITHOUT MY CONSENT. Again, I told him I could barely swing the extra 10 units, he clearly does not listen to his customers. I said that my 11 lines did not even bother me its the forehead and really high up to where I have been injected in my hair line before. While speaking on the phone with Corey he ends up hanging up on me while I was cool as a cucumber trying to explain my side-That I never approved this, this is the second time this has happened with him and it is sad that I feel like I should have recorded our conversation. Also, there were times he would 'poke' my skin with the needle and it felt like it never even went into my skin, like he faked injecting me. He swore up and down that he told me he had to do the 11 lines in order for the forehead to work. My forehead looks like nothing has been injected, if anything my brows look heavy and all the wrinkles on my forehead and 11 lines still remain supposedly with 20 units? Do not be fooled by the discounts. This place is a complete scam full of upselling and misleading their customers. They don't check ID and will literally take anybody's card you gave them. I WISH they would have asked for ID as I would have realized I charged the wrong card saved on my computer that had my husbands name on it. At first I realized I put it on the wrong card and just asked if I could use a different form of payment and the receptionists were so rude, saying, yeah we don't do that. She finally agreed to speak with the owner and have her call me back. We played phone tag as she has a number that goes to an unreachable line. I said at this point, I don't even want to use another card I just want my $100 back for product not received and that is when they told me they injected my glob something or the 11 lines without even explaining or GOING OVER WHAT THE NEW PRICE WOULD BE. The customer service and horrible results is enough for anyone to take my word on this. My forehead is completely uneven, and I don't even see anything at all as far as jaw tightening or anything and I have been getting Botox for 25+years. DO NOT WASTE YOUR MONEY FOR NO RESULTS! As you can see the last reviews were 2+ years ago. The promotions area bait and switch you. I drove 45 minutes to come back to this place only to be stolen from and disappointed by the lack of results and unprofessionalism. Corey even swore on the phone with me before he ended the call! Complete shock! This product is probably purchased from out of the country and deluded as I have been warned from higher end spas. Again, if you would like crappy results, upselling and horrible customer service, this is your place. I will be disputing the charges for the $100 overcharge and injecting me against my will in places I did not agree to. (I will not be surprised for a reply from them denying any of this). I could technically dispute the entire $640, but I am an honest person and only want what is FAIR! MEDICAL NEGLIGENCE!!!!!

Haus of Aesthetics Provo is awesome! The staff is extremely professional and welcoming. Everyone…read moreI've met with at Haus explains treatment options and processes in depth and makes sure my goals are met.

From the owner: Haus of Aesthetics is Utah’s newest, full service medical…read morespa offering cosmetic treatments for you to look & feel your best. Our highly-trained experts personalize treatments to each individual based on their unique needs. From body contouring to skin care to laser treatments, we have solutions for all your aesthetic aspirations. Our in-Haus personalized care starts with your goals & ends with beautiful, long-lasting results.

Dr. Engen himself is fantastic, I got a procedure done with him a few years back and I still am…read moreloving the results. He is very invested in making sure patients genuinely like the results so we can feel our best. I gave 4 stars ONLY because one of his receptionists is always so rude. I don't look forward to when I have to call to make appointments, or when I have to go and check in for my appointment at the counter with her....she will cut you off mid sentence and roll her eyes at you. When I arrived for my appointment today, not even a hi how are you, right away she asked for the $50 consult fee, she then gives me an attitude and walks off to "discuss it with the doctor" when i told her that she should've told me beforehand about the fee on the phone when i called to make the appointment. Honestly it's not a huge deal, but it puts you in a bad mood before the appointment even starts.

I had an eye lift by Dr. Engen and the pre-care, surgery, post-care was better than anywhere I have…read morehad surgery. Dr. Engen is honest, conscience of your needs, the best surgeon and truly- my eyes look amazing!! I look and FEEL 10 years younger!! I would go to Dr. Engen for any facial plastic surgery in the future!!! Thank you Dr. Engen for giving me my "youth" back!

I've been going here the past three months for two areas and the staff is great! They are very…read morefriendly and do a fine job. However, trying to schedule or reschedule is just insane. They have way too many patients than they do available appointments so if you ever need to reschedule, you have to push it like 2-4 weeks later which is just too long.

They do not help. They hurt. Zoe asked to help me, and when I told her my dilemma she would not…read more Severe disappointment does not do this review justice. This company makes money of of you any way they can. They are really starving for money. If you miss an appointment they will charge you $20 regardless of the reason. They do not help, they hurt. They will do whatever they can to take your money and not give you what they promised which is appointments when you can make them. They schedule my appointments without sending notifications like they say they do. I paid in full for my full treatments and yet, they find ways to take more money from me when I can't and often don't even know I have an appointment. They can't schedule them when I need them even though I've paid for them... because they are either not open this hours or too full. I'm really just appalled that they treat people like they treated me and they say it's part of thier customer policy. It is horrendous. No one should be treated the way they treat busy moms. Disappointment is the understatement of the century. They have not met my expectations and then drug me around through the dirt and then kicked me around and taken my money and they refer to this treatment as help and Dr's appointments. They lack education and professionalism and common courtesy to send reminders. There are some companies worth writing a negative review for, and this is one of them.