Just did not want the service anymore. Have been trying to cancel for over one year! Finally just…read morestopped paying! Hopefully we are done with them!!!!!'n

We had a system installed about a month ago. The technician was great, the cameras are worthless…read more Video constantly locks up and is jittery. Only thing worth keeping is the doorbell camera and the smart lock, both work great and maybe the door and window sensors. Save yourself some money and just buy a smart lock and ring doorbell camera then add a blink camera system for hundreds of dollars less.

Smart Home Solutions are ROCKSTARS!! Showed up right on time, and handled the installation with…read moreease. The team took their time in assessing, measuring, aligning things properly. All while taking my thoughts and ideas on placement into consideration. I would absolutely recommend using their team for all of your home theater needs. And I also have to touch on how on point communication was from start to finish...never skipped a beat and always replied in a timely matter! Lock these guys in, you won't be disappointed!

We really appreciated their promptness and thoroughness, especially when looking at our entire…read moresystem. They analyzed our wifi speeds and coverage and suggested we switch to a mesh system that improved our speed and coverage around the house. We had a TV in a bedroom that we wanted swapped to a larger TV and we put a larger TV in our den which needed a new mounting bracket. They knew what parts we needed and got them quickly. Once we installed the mesh system they helped us update our devices including getting our SimpliSafe system up and running on the new network. We felt that their price for the parts and work was reasonable. We enjoyed working with them on our TV, system and update.

People are very helpful here. The store is clean with plenty of stock. Today we found replacement…read morerugs for our RV. Didn't find the organizer bins I was hoping for.

Everyone following health protective guidelines, but the Helena Store's curbside Service was…read morenonexistent today. The item I was searching for online was supposedly in stock, but when I attempted to purchase it on line it said no delivery, "not available for curbside, in store purchase and pick up only." I called to verify they even have one and could not get past the robo screener! So I drove out, hiked inside, and the shelves where the item I wanted were all empty. Least they could have done was have customer service in that dept. or somebody with computing ability answer the phone and tell customers it isn't in inventory (at the very least update the availability Online, like they did in Missoula) instead of making us drive the gauntlet In the extreme hot or cold weather here ! I rarely shop at Target here due to the service Actually being worse than Walmart and the store's location combined with the local crazies driving and wandering in the parking lot without looking or having any care or concerns for others. Baiting just to attract people into the store and possibly impulse buy something is a cheap fraud!

I live in Denver, 820 miles away from a 5-acre ranch in Montana that belonged to my wife's parents…read more After they passed, I became the one managing the property--and every trip up there is emotionally and logistically overwhelming. On one visit, I loaded my Jeep with old electronics--CRT TVs, surveillance gear, laptops--and headed into Great Falls. That's when I met Matt at Mr. T's. I blew a tire right in front of his shop, and without hesitation, he helped me unload everything and swap the tire so I could get to a nearby shop--right across the street from where my wife's grandfather used to run Bud Hayes Auto Service. I still have one of his old promo keychains. That moment hit me hard. Matt didn't just take the tech--he took a weight off my shoulders. He recovered data from six old laptops and mailed me an external hard drive shaped like a cassette tape. That detail alone told me everything I needed to know: this guy cares.

Absolutely terrible experience. I would give zero stars if I could…read more From the moment I walked in, this place was completely unprofessional. The owner was actively yelling and cussing at other customers while I was there, which should've been my first sign to leave. It only got worse. After waiting over 4 months for a MacBook screen repair (dropped off around December 19-22), I finally got it back--only to be told that he installed a cracked screen because we supposedly "rushed him." That's not an excuse, that's just unacceptable. Between the disrespectful behavior, lack of accountability, and ridiculously long turnaround time, this place should not be in business. Save yourself the headache and go somewhere else.

I recently purchased a stereo for my truck and was in over my head when it came to installing it. I…read morecalled Sound Pro and they got me in two days later and installed my CD player for me quickly and it looks amazing! You would think the truck came factory like this! 10/10 would recommend!

From the owner: Call or visit us today to get started.read more

Long story short, we had almost instant "switcher's" regret when we were dazzled by another…read morecompany's internet and phone plan. We went to this Verizon location to switch back. Although it took a while for the "win-back" to go through, Dan and Danny were able to help us get everything back to normal before we left the store. We ended up walking out with a better deal than the company that tried to dazzle us. We are 100% satisfied with our new plan and the customer service we got at this location.

Verizon Corporate Store Great Falls, MT (2319 10th Ave S)…read more We placed an online pickup order through Verizon on November 4 and received confirmation shortly after that the order was ready for pickup. On November 7, exactly 72 hours later, we drove two hours to the Great Falls corporate store to pick it up. We arrived shortly after 10 AM and were greeted by the manager, who said the order was being prepared and would be ready shortly. After a few minutes, he returned to say there was an issue preventing completion and that he needed to contact operations for help. Moments later, I received an email stating our order had been canceled at 9:34 AM, something neither of us initiated. After waiting nearly an hour, I asked for clarification on what happened and about the $95 charge that was now on hold. I explained that we did not have an additional $95 to process another order, as canceled merchant transactions often take 3-5 days to refund. The manager acknowledged this but said there was nothing he could do because "the 72-hour pickup window expired." Before leaving, I checked my email again and saw that Verizon had just sent a new message saying our order was still ready for pickup and that today (11/7) was the final day to collect it, exactly as we had planned. I went back into the store to show him this, hoping for some understanding or at least an apology. Instead, he showed me on his iPad that the order had been "canceled at 12:53 AM by the customer" and repeated that we canceled it, which was simply not true. So quick to cancel the order but not very quick to find a solution. Only my 84-year-old grandfather and I are authorized on the account, and he does not have the means or access to cancel an order online. We drove two hours to complete a pickup that Verizon confirmed was ready, only to be told it was canceled by us, without any explanation or solution. When I expressed concern that if the system truly shows a customer-side cancellation, that could suggest a possible fraud or technical issue, the manager simply replied, "I don't know, I can get you to that department," only for it to be a continued wait as it was nothing he could do at that moment to connect me with someone to find an answer . The lack of compassion and accountability was extremely disappointing. We have been loyal Verizon customers for years, carrying multiple devices and paying an average of $700 per month, yet the experience today made us feel unappreciated and dismissed. A little empathy and ownership would have gone a long way, even a simple acknowledgment that the situation was unfortunate and an offer to assist with reprocessing the order. As a long-time paying customer, I sincerely hope Verizon corporate will review this location's customer service standards. Every customer, especially the elderly clientele that filled the store today, deserves to feel respected, supported, and valued, not brushed aside. This experience has left us questioning our relationship with Verizon, and we will be reevaluating our service options moving forward.