maybe i'm off here, but I feel like the pricing on services is high. I had a crown down here and it…read morecracked in half right before christmas. the dentist who did that crown is no longer at this practice, but I have to admit i still felt like there should have been some sort of guarantee that the crown would last. I've had another crown for 28 years, it's just a porcelain crown and it's in the front. It never cracked, now i have this zirconia crown that is supposed to be much stronger, but it cracked in half? eating something that wasn't hard? I also have been told i need all my old dental work removed and re-done, quoted over $5k in dental work. I don't understand why a dentist would want to remove everything that is fine the way it is. I constantly deny the work but every year they bring up old silver filling should be removed, they're toxic, etc. all these old filling are larger, so they quoted me having them removed and crowns replacing them. I'm probably going to be switching dentists this year to someone that is smaller practice.

I am another multiple decade customer who has been awakened to their current billing practices and…read moream now going elsewhere. Read similar reviews and take them very seriously! This place has come to where it seems they look for ways to give you more charges. They bounced me around several departments relative to a single root canal tooth (that they did long ago) that now needed extraction and an implant. My insurance denied payment for having multiple consultations within a particular period due to this (which was from them bouncing me around for the same single issue). Trying to discuss the situation and why it was wrong fell on completely deaf ears in their billing department. They refuse to listen or adjust anything. In my situation, I consider what they did billing fraud and I feel compelled to have to go elsewhere. What a miserable experience and clear lack of respect or caring for their patients!

Dr. Ballard is the best!! She cares about her patients and makes them feel comfortable during…read moreprocedures. She explains the procedure to the patient, which made me feel very knowledgeable about what I am getting done and why. She is very fast too!! I had my wisdom teeth extracted a couple of months ago with local anesthesia and it was the best experience I've ever had at a dental office. Thank you Dr. Ballard and staff for making me feel comfortable and being so extremely nice! I highly recommend Dr. Ballard and her staff.

Dr. Ballard is the best ! I hadn't been to the dentist in 20 years, and I had some broken teeth…read more She made me feel at ease, and with sedation she was able to remove the bad teeth quickly, in about 20 minutes !!! All the girls in the office are very pleasant. Highly recommend!!!!

WONDERFUL DR.!! I had a dental emergency during this COVID 19 crisis. I was able to get in Dr…read more Wagner's office for tooth extraction. Beautiful office, friendly staff + a great dentist. Win, Win!! Thank you Dr.Wagner and your staff (Marie). It's been a pleasure.

I needed my lower teeth pulled so my dentist advise me on using Dr. Wagner to remove my lower teeth…read moreand she now can make me dentures. Very nice people there and it was very clean as well. So far no problems yet and I don't expect any either. Just a note, masks must be worn now.

Dale and Candy are very nice people and make your experience as easy and painless as possible. They…read morehave helped me and my fiancé with our tooth problems and I would recommend them to anyone who is having issues and is in need of oral surgery.

Dr Willoughby and his staff were amazing!!! Dr Willoughby…read moreprovided quality, safe, and efficient care, which I expect from all medical professional. Dr Willoughby sincere compassion, caring, and respect for my brother are qualities that made his care exceptional. I live in Ohio and my brother lives in Wisconsin, which adds to the challenges to assist with his care. Dr Willoughby and his staff went out of their way to make his office visit an exceptional experience. My brother suffered a stroke over a year ago and has residual speech and mobility issues. He needed a tooth extraction. They adjusted their schedule so he could receive x-rays and extraction in one visit. Unfortunately, Dr Willoughby found another issue that will require care from another medical professional. He and his staff went out of there way to assisted with a referral, etc. Before we left, Dr Willoughby called the facility, where my brother currently residents, to give a timely verbal report and update, to expedite his care. My brother's nurse shared that she was also impressed and amazed with Dr Willoughby's quality and compassion.

Repeat patient. Refused to do a simple extraction (despite horrible pain) because he couldn't use…read moreIV anesthesia instead of local. I guess it's more important to make a buck than treat a patient in agony. Don't go here if you want care, only if you want to line someone's pocket with unnecessary costs. This was also discussed PRIOR to making appointment. Total waste of time as well.

Very Unprofessional and Crooked organization. They are liars and should be closed down and their…read morelicenses revoked. They quoted me a price for a tooth extraction and I took off an entire day of work to get the procedure done. Then at the dental office, they insisted on talking a Panoramic X-ray even though I provided recent Xrays from anothet dentist (taken 1 week prior), thus unnecessarily costing me over $100 out if pocket. To make things even worse, they DIDN'T even provide me with a lead apron while taking these unnecessary Xrays. Then they came back with a bill of TWICE the amount of their original quote!!! These people at Dr. Wagners office are scam artists and liars. I strongly advise against anyone going there for any dental work. Id give them zero stars if I could. Shame on you Dr. Wagner. Shame shame!!! Have you no morals??

This is a beautiful and clean office with a comfortable waiting area.  The staff from front to back…read moreare absolutely wonderful!  They are welcoming, kind, and efficient.  You can tell that they love their jobs and take very good care of the patients from entering the building through leaving. My procedure was with Dr Tiboris. He has a WONDERFUL personality and made me feel comfortable from the moment that I met him.  He was talking me through the entire procedure as he was working, which was different and surprisingly comforting.  I had a very difficult extraction that left me with minimal discomfort.  He made sure that I had all of the information for after care and even called from his cell later that day to check on me.  He told me to call him on his personal cell if I had any issues or concerns.  You can tell that he is EXCELLENT at what he does and he genuinely cares for his patients!!  I very highly recommend him!

Absolutely terrible business…read more I paid Wisnova in full back in May 2025 and thought the matter was completely resolved. Then, a full year later in May 2026, I suddenly received a threatening notice claiming I owed additional fees that were never previously disclosed or itemized. The letter threatened to send the account to collections, yet provided no clear breakdown or explanation of these charges. This feels extremely unprofessional and misleading. If there were legitimate fees, they should have been communicated clearly at the time of service, not a year later with threats attached. I never received any prior notice about these supposed additional amounts. Very disappointing experience and poor billing transparency.

When I first walked in, I was terrified. More so then my nine year old. My daughter was going in…read morefor molar extractions, with full sedation. As a mother, I worried, and was upset at the fact that I was unable to be with her. However, who is ever able to go back with their loved one while they are in surgery? Once my nerves calmed down, the surgery ended, and my daughter woke, I realized that it wasn't as bad as I thought it was going to be. Dr. Erbes' team made every effort to ensure me that everything would be OK. You can also tell their level of care. Some places want you in for the money, and although, I am sure that they enjoy their check as well, they were very compassionate! I recommend Dr. Erbes to anyone! He has the skill, the education, compassion, and the experience.

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

Horrible experience. Ofice staff are friendly, but Dr. Wagner is a cold person with no empathy.read more

Quick and easy to get in and see someone as a new patient. Large enough with plenty of dentist to…read morehave more an availability to meet your schedule.

I came into iDental and was actually able to get my teeth deep cleaned! Other places that accept…read moreMedicaid patients either will charge for it & not do it or are too busy to fit it in. I really love Jennifer the hygenist, who really took the time to explain things & treated me like a person. My extra deep clean went so well that I could even eat real food later the same day, even though I took it easy.

Very nice office and staff. Was able to make an appointment in a reasonable amount of time from my…read morecall. Had a great and thorough cleaning and check up. They made it easy to transfer my records from my previous dentist in Nevada.

Super helpful to get me in the next day when my crown fell off (darn tootsie roll...). We recently…read morerelocated, and didn't have a new dentist yet. The receptionist was SUPER helpful (after calling a bunch of other places in the area, I can say that her friendliness really stood out - she truly seemed to care.) Not only did they get me in for my urgent issue, I was able to be seen quickly for a routine cleaning (vs waiting weeks for some other offices, or not even being able to get a hold of an actual person). The office is really clean, and everyone was friendly. On time, efficient, and a thorough exam by the dentist I saw. I'll be booking for the rest of my family. Two thumbs way up!