AVOID. I waited 20 minutes to check in. I knocked every 3 minute interval with each knocking series…read moregrowing in loudness. During the entire 20 minutes, I waited outside of the business front door. I could hear a loud conversation from within the business. It was either a person on the phone or two people talking, loudly. I was forced to give up. I walked away. Waste of my time, energy, and money. AVOID.

From the owner: Procedimentos Esteticos para cuidados faciais e corporais: limpeza de pele, tratamento de acne,…read morehiperpigmentação, anti-aging, drenagem linfática, contorno corporal, pre e pos cirúrgico, terapia relaxante para gestantes, crianças, depilação a laser removal hair, . Tratamentos Esteticos em benefício da beleza, saúde e Bem estar das pessoas.

I have sensitive skin, like most sunscreens or perfumed products will give me hives or red rash. I…read morecame to Mandy to try a facial. She looked at my skin and new right away what to give. Deep moisture to help dryness, massage to help lipid flow and elasticity, and deep masque and moisture to lock in. I left with an amazing glow and my face/neck/shoulders felt like it was 'singing'. Hard to put into words, but she is a real pro. The place is small from street view, but behind the front greeting area the suites are super luxe and filled with spa sounds so you really do unwind. Totally recommend. I've gone probably 3x/ yr for last 5 yrs.

I landed a last minute facial with Mandy almost two years ago when my family was out of town and I…read moreneeded some pampering. I've been going monthly ever since! Her facials are incredible. She always customizes my treatments for however my skin is that day. The facial massages are AMAZING. And I leave positively glowing, with hydrated, bouncy skin. There is always metered parking available outside, and Mandy is incredibly responsive to communications and flexible with scheduling. Prices are competitive for the Boston area. What else is there to say? If you're considering an appointment, definitely book!

I dyed my hair there few days ago, at the beginning it was fine, then I went home and I realized…read morethere was color on my neck and ears! It is still happening now! This is my bathtub after I took a shower, now the color is everywhere on me and my bathtub!!! I don't know what kind of product she used on me, it's driving me crazy because I cannot even clean up myself!!!! I went there with my friend, and she even asked my friend to blow her own hair so she can help another customer?! Never seen a hair salon like this, and she didn't even apologize afterwards. If you want to be mad like me and my friend, please go ahead.

Bless her - I love her so much. Hair cut was fast and exactly what I asked for. Price is reasonable…read moreand the appointment was right on time! Love this place!

Luis totally nailed my haircut!…read more I'm not a salon-y person. I prefer a more DIY look, but just couldn't pull off the razor cut, uneven 'bad bob' myself, so, I went to Luiz. He did exactly what I wanted - I get so many compliments on this haircut it's kind of crazy. Highly recommended.

Wonderful spa! You need to go here! Excellent services! The people who work here are amazing!read more

Out of the 20+ times I've had my lashes done, this was by far the worst experience. TLDR: Avoid…read more There are far better lash spots. Overall, I'd don't like how the lash tech acted (on her phone and taking multiple phone calls/texting during the appointment). See below. 1.) There is no thorough consultation process. Since I've had my lashes done previously, I knew what I wanted but this may not be the spot for you if it's your first time getting lashes done. 2.) The actual lash placement (classic set) only took 45 minutes. This may seem like a positive thing but I'm not sure it was. A clump of lashes on the inner corner of my right eye started dangling off about 1 hour post visit. 3.) It was the most torturous lash placement I've ever had. For some context, there were no eye bag/pads that normally sit under your lower lashes placed, They simply place tape all over your eye and forehead area. This causes your eye to open a smidge. Due to the poor isolation, my eyes kept burning. I initially asked for a mini fan so I could stop tearing, the lash tech didn't understand. When I brought up my concern that it was physically hurting, I was told that I need to relax since my eye was twitching, making it difficult for the lash tech to apply the lashes. I then explained I am twitching because my eye is open and probably reacting to the fumes. 4.) I understand these lash mishaps can happen, but it's how you manage it that matters. I kid you not, the lash tech kept throwing her hands down (next to my pillow) in frustration, she constantly sighed/groaned, and she starting talking on the phone. It was not a relaxing experience. 5.) Given how sensitive eyes are in general and how bacteria filled cell phones are, it's not a good idea to text on your dirty cell phone while applying lashes to your client. Not to mention rude---she kept stopping to text....and it still took under an hour. 6.) I was uncomfortable. There is a cluster missing in the inner right corner just 2 hours post visit. Additionally, the lash on my left outside corner, is not placed well so it feels like my eye is being scratched every 3 seconds. 7.) When I texted the owner about the cluster selling out under 2 hours later, I commend she was quick to respond in fixing it. I didn't end up getting it 'fixed' for reasons made in this review. 8.) It's a little over two weeks later so I can see some of these lashes have pulled away my natural lash. Idk that these are legitimate lash techs. Overall, not a comfy or positive experience.

DO NOT GO HERE!!!!!!!!! I would leave negative 10 stars if I could!!…read more The same woman did my sisters facial, and mine, at the same time. She did not wash her hands in between. She used the same bowl of dirty water for both our faces, as well as the same dirty tools. When I used the bathroom I saw the bowl used for my face next to the toilet. My face is now infected and breaking out from dirty water, tools, and hands. Completely disgusting and unsanitary. They need to be inspected and shut down immediately. Not only was it NOT relaxing at all, I now have a whole infection on my face.

Location is incredibly welcoming - immediately relaxes you as a customer. Sheranny is attentive,…read moreconsiderate and provides quality service. Highly recommend!!!

THE BEST! Been going for over a year and my hormonal acne has never been better, skin has less…read morewrinkles and looks bright.Sheranny takes care with your individual needs and has helped me achieve a youthful glow

My GO TO spot for brows, pedicures, and all things hair! Sam always does a great job with my…read moreblowouts and my balayage looks incredible even a couple months after it was done! Laureen is great for brows and always fun to chat with. Thank you to serenity for being my one stop shop! :)

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

Ana is amazing! My mom and I were running over 35 minutes late for our facials today because of…read moretraffic and pouring rain, and she still managed to squeeze us both in. She's so thorough--asking all the right questions to really understand what you're looking for and to assess your skin type. She's incredibly knowledgeable, gentle, and just a really kind esthetician. I always feel so well taken care of when I'm with her!

I was extremely happy with the facial Ana had given me recently, she is a true professional, she…read moretook the time to talk with me about my skin, what I was looking to achieve by coming to her and my best course of action. I literally have been telling all my friends about her and telling them they MUST go to her for any facial or skin treatments. Ana is so sweet and an absolute doll! Her salon is amazing and so clean and decorated so adorably too. She does have some products in her salon but does not try to push them on you in any way!! I'm going back this week and I cannot wait!!

I've had several services from the beauty cafe including a spray tan, a blowout and makeup. Each…read moreservice was flawless. I'd highly recommend!

Recently had an oxygenation facial with Lisa at Beauty Cafe. It was fabulous and I felt amazing…read moreafterward. Lisa has amazing dexterity with her hands and I thoroughly enjoyed the massage aspect of the facial! My skin was so soft and hydrated. Definitely recommend everyone try one!

I have to admit. This is my first Yelp review. I use Yelp when I am not sure of a place so why not…read moreright a review of this Spa. I absolutely love it! Bella Faccia is a hidden gem for facials and other spa treatments. Located on Broadway in Everett, the Spa is an one-room office/spa. The room is very inviting and so is Lorraine, the owner. I went for a facial on a Saturday morning (very accommodating). Lorraine is very inviting and warm professional. She explained to me what will happened and told me what she will be using. I received a nice pumpkin exfoliation, peel and later steam and extraction (deep pore facial). While waiting for the peel to dry, she gave a nice massage on knees, legs and arms; massaging my head while in her soothing voice, telling me to let go of negative thoughts and breathe in positive energy. Love it! Expect to spend at least an hour and half for her treatments. I thought I was getting a facial only but it was more than that. It was worth the time spent. I spent $ 75, which I thought was just a facial but I felt I received more. It felt like an exclusive, elite spa treatment for more than $100 dollars. I already booked my next facial with her and cannot wait to explore her other treatments.

I went to check to have a facial due to some skin problems that I've having lately and as soon you…read morewalk in, you feel welcome by Lorraine. She has a great vibe, ask you about you are looking for and what you will get in her session. She walk you through the process (first time having facial so I didn't know what to expect). Well, a good surprise Lorraine works restoring body, mind and spirit so you feel totally relax!!!! Totally recommend her. It's not gonna be an unpersonal treatment, she listen to your needs and works with you to get healed, outside and inside.