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    2 years ago

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    Neptune Aquatics - Pomacea Snail

    Neptune Aquatics

    (396 reviews)

    Downtown, Newhall

    100% best LFS in the whole bay area. Tanks are pristine and I've never seen any dead fish in all of…read moremy visit. They have an amazing showroom at the corner with multiple $50-60K tanks. Livestocks are healthy, probably the healthiest among all LFSs in the bay. Also, this is one of the few stores that sell you the correct chili rasboras, not phoenix rasboras; they colored up properly in just 1 hour after I got home. Decent prices overall but they sell CPDs a bit high ($14). I like the customer support here but I see why some people don't like them. The staff won't talk to you unless you directly ask them. They are very friendly tho. So, don't wait for them to check on you if you need something. I actually prefer this way. Decent price but they sell CPDs a bit expensive so you might want to try another store if you want to buy CPDs.

    I was a bit worried about my visit due to some of the negative reviews…read more I only interacted with two staff members but both seemed enthusiastic to help me while also giving me space to shop. The conditions of these tanks are PRISTINE. I'm not sure if it's due to their lightning or something else but the water just looks very clear and clean. I didn't see a single dead fish while browsing. Based on this fact, I'd like to believe that their livestock is quite healthy. They also make their policies VERY clear. It's on their website and there are also signs around the shop. Maybe these policies aren't that shocking to me since I buy lots of livestock online that don't have a guarantee after you add it to your aquarium. They do not have a phone number to check stock but they do post updates on their website and email newsletter. They claim it's due to high foot traffic but it wasn't very busy when I was there (Friday afternoon) with that being said, all of the staff members were doing something while I was at the store. I think they just don't have enough people sometimes. Price wise, yes some of the fish are outrageously priced ($14 for a CPD is crazy) but many of them seem reasonable. I assume it's however they're getting their stock or the fact that they offer 20% discounts if you get a 40G+ kit. They also sell cycled media for $20/lb if you're impatient to cycle a tank! I would highly recommend as a place to visit if you're just setting up a new tank or need a more uncommon/rare fish. They'll have basically anything you need but you can definitely get more common fish like pygmy corys, pea puffers, CPDs, etc elsewhere if you're looking to save money. Below are some prices based on my June 2026 visit to give you a sense of their pricing: Keep in mind that not all of these were in stock so prices might change. PLANTS Bucephalandra 'Blue Metallic' - $20 Bucephalandra 'Brownie Purple' (loose) - $15 Bucephalandra 'Mahap Blue Round' (loose) - $20 Limnophila Hippuroides Aromatica (bunch) - $6 Rotala 'Ceylon' (bunch) - $8 Rotala 'Orange Juice' (bunch) - $8 FISH Betta - $25 to $45 Blue Rasbora - $8 Chili Rasbora - $5.60 Celestial Pearl Danio - $14 Ember Tetra - $4.65 Emerald Dward Rasbora - $8 Ghost Shrimp - $1 Gold Stripe Goby - $45 Gold Tetra - $6.50 Hillstream Loach (Red Fin) - $30 Otocinclus - $7.50 Panda Loach - $30 Pea Puffer - $14 Pencilfish - $5 Phoenix Rasbora - $5 Pygmy Corydoras - $7.85 Pygmy Spotted Maculatus Rainbow fish - $11 Rasbora - $3.25 Rhinotocinclus Isabelae Oto - $20 Scarlet Badis - $7.75 Spotted Danio - $7 Strawberry Rasbora - $4.25 Zebra Otocinclus - $29 SHRIMP Amano Shrimp - $5.50 SNAILS Assassin Snail - $5 Batman Nerite - $5-6 Pumpkin Striped Nerite - $6

    Fintastic Fish - Nigerian Bichir

    Fintastic Fish

    (22 reviews)

    Store hours are purely cosmetic, do not expect them to be open just because it says so online. I…read moredrove over several times just for the store to be closed despite being within their own assigned working hours. Staff is disinterested in helping customers and prices are the highest here than in any other store, at least from Felton to Capitola. I was criminally overcharged for some plants recently. The only thing they have going for them is that they are the only aquatic store around Scotts Valley. Staff is also disinterested in the well being of the fish; the tanks are dirty and their inhabitants look visibly unhealthy. I never thought about going to a large pet store because of animal cruelty, however I would rather drive to Capitola than walk to Fintastic Fish in order to get supplies. The owner ("Wade") is a pervert for sure, and potentially a paedophile, though not fully confirmed. I will strongly advise not taking children and especially young women to this location under current management. I miss the previous management, this store used to be what they claim to be, until this Wade individual shows up and enshitifies the place. Do not support this business by making purchases there. The people who review this location positively have not seen the cleanliness standards and prices in other locations, which is highly unfortunate because this place does not deserve any review over one star.

    This place used to be the #1 spot to get fish and fish supplies when run by previous management…read more Tanks used to be clean, well taken care of, and the fish were Fintastic. The staff used to be the coolest, most upstanding people I've ever met. Unfortunately there has been a MAJOR decline in the health and wellbeing of the fish. Thanks are dirty and overtaken by algae. All the fish I've purchased recently have died, and their prices have increased significantly. While I can get past those issues with most businesses, and will still find myself purchasing the necessities, I will NEVER return to this establishment. The new owner "Wade" is a pervert. I've seen him sexually harass his staff, and CUSTOMERS. He's an atrocious human being, and I hope he loses his business with haste. Refrain from enabling this man's behavior, and shop literally anywhere else. I discourage PetSmart, and would highly recommend shopping with small local businesses if possible, but I'd pick PetSmart over this place any day of the year.

    Reef Lab Aquatics - aquariumservices - Updated October 2026

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