Let me start by saying doctors are great everything is great if you don't need glasses, I order and…read morepaid over 950. was told 2 weeks went in to pick up my glasses and sunglasses oops they forgot to order sunglasses 2 more weeks go by I called lab needed more info another 2 weeks, another 2 weeks call again the lab needed replica of frames which staff forgot to mail, another 10 days, staff promising to call never did, so after 7 + weeks brought glasses back for a refund and I was treated with attitude. After years of being a loyal customer I am DONE

Staff is fantastic and the atmosphere is nice. Still feels like a small town office. Doctors are…read morevery good to work with

Had a 1:30 appt. Showed up office was closed. Door locked, closed sign in the window. No one…read moreanswered the doorbell and did not pick up my phone call. Though as I was leaving fedex showed up and they did open the door to get their package.

Dr Chad had an odd sense of humor-and would tell you a joke many inappropriate. The parking lot is…read morevery small, office is outdated. Office personnel are not friendly, office hours are very inconvenient-and seem to change with the seasons, Fridays they tend to leave early in the summer when they can. I also had a problem after Dr Chad recommending Cataract surgery at Cornerstone saying how great I would see and how much $$ I would save never buying glasses again and set up with a DR he raved about. For starters I had no idea how much it would cost as he said my ins would cover. They don't cover all-surgery ctr, special drops you must buy him, many additional visits I was not expecting. Also end result after surg I couldn't see near or far and after with the script he gave & ordering glasses from his office 3 times I couldn't not get proper sight; I finally went to another optometrist (another exam and copay... all over again) who gave me a full exam and explained what he was doing and fit me with bifocals. ( I still can't see as I should but was basically told by Dr Chad "it's surgery - no guarantee) . I spent a lot of time and $$ and I am very unhappy with end result sDr Chad & office and wish I had gone to another office sooner.

Eyesite is my favorite "candy" store and sugarfree with all the sweet eyeglass styles displayed…read more The best "eye candy" store to be found in Penfield, NY. The care I receive from the moment I step through the doors from the staff at the front desk to the techs to the doctors goes beyond expectation. I've been a patient for many years and would never consider leaving. They're stuck with me!

The staff at Eyesite are personable, kind, and knowledgeable! Dr. Vazquez and her team are…read moreabsolutely amazing. I look forward to visiting every time!

LensCrafters at Eastview Mall makes eye care super easy. Their automated scheduling is convenient;…read morethey accept most insurances and even sent me a reminder this year. I was able to adjust my appointment date with no hassle. I went on a Tuesday around 3:30--no wait. Checked in, did the usual pre-tests (puff of air, air balloon), and paid \$39 for eye photos instead of dilation. Dr. Ali Khoja was fantastic--he listened closely and finally corrected my astigmatism. I can see clearly for the first time in ages! He also fitted me with trial contact lenses, and I left with a hard copy of my prescription the same day. Highly recommend, especially Dr. Khoja!

I have been waiting 11 days for my glasses. No one has called with an update…read more I call and you can only leave a voicemail. No call back. Communication is horrible.

Its my go to vision place for my eye exams. Doctor is friendly, office is orderly and staff,…read morepleasant.

My experience was more than disapointing. I will try to make this short, but thre was so much…read more First I was tild by my Option who refeffed me that it was free as my Health ins would cover Caterac surg, Which was partially true. It did not cover tge "special drops for eyes" about $100.00. Also didn't cover surgery center-$300 I went at my eye drs recommenadation. At my 3 or 4th visit Surgeon said because my astigmatism in both eyes a reg surg would not give me the result (no glasses) but for $1300 per lense I could get a toric lense (not covered by ins) implanted which corrects that.All had to be paid up front. I am retired on ssi and not a lot of extra money----but I said since I am only going to do this ONE time ok.After about a month both eyes were done With multiple eye dr appts copay is for specialist for eye drs. Anyway I did all this because I figured if no longer need flasses.... Long story short I went fo glasses my opt gave a script for driving glasses and needed reading glasses. This was not what I signed up for. I tried it-as I had no choice, but went back and told him-I could not my computer with either. Finally I went back to my optom and told I was NOT HAPPY & had to go back to Bifocals. He had a hard time fitting me and even worse his office didn't order them right for 3 trys. When I told him how unhappy I was his snwer was "Well, it; was surgery. You can't gaurantee results! i was ANGRY. I went then went to a new Opt who explained That I could see near and far but not mid range and because they put he toric lens in that will never change. He was able to fit me with bi-focals.I see ok with them. But now I had to pay exam AGAIN since my insur allowance was used. I HAD TO PAY FOR ANOTHER PAIR OF GLASSES! i KNOW THIS WILL NOT BE EVERYONES RESULT, but ask questions so hopefully you knw what you wil be getting into. I would not have gotten the"Premiuum" lenses had I known. Good luck

I went in last week to get my glasses adjusted and the guy was so nice; he adjusted my glasses and…read morecleaned them really good. I think they are my new optical.

I have been followed by Eyesite for many years. The staff are friendly and I love my eye dr. Dr…read more Pandya. She has been so helpful when I suffered from 2 corneal abrasions. I wouldn't go anywhere else.

I've been visiting this location for about 4 or 5 years. I really enjoy the convenient location and…read morethe reasonable prices. I have purchased 2 different Coach brand glasses and coopervision contacts. I'm always able to get an appointment convenient for my schedule and the staff are very friendly.

Very kind and friendly staff. Staff was so patient with me as I decided which frames I liked…read morebest!! Wonderful place to get your glasses!!

One lady was nice but the rest were very passive aggressive. In the waiting room I hear someone…read moregoing on loudly in English and Spanish about how they dislike poor people asking them for money and people on welfare. I personally felt she was probably racist but felt safer deflecting onto poor people. Then when I walk past all the staff to see the doctor everyone suddenly became silent which felt odd and uncomfortable. The doctor seemed rude and somewhat rushing me almost as if I was just an object and she didn't care but was forcing herself to stay professional it seemed. Then when selecting my glasses another woman working, noticeably louder than her normal conversation voice, announces three times that I have United Healthcare. The second time I acknowledged I was on it and I can pay whatever extra fee that I have to and she still loudly and unnecessarily announced it a 3rd time in an attempt to embarrass or humiliate me or poor shame me I suspect. Other than that they do their job correctly if you can handle the mental abuse. The optometrist also put on a black face mask before my eye exam and wore it throughout the entire exam. Covid is over so I wondered if she did that for all of her patients or just the Black ones.