We decided to do a bathroom renovation that included: 1) removing and installing bathtub/shower, 2) removing/installing new floor and shower tiles, 3) installing HVAC (fan ventilation) and pot light, 4) minor carpentry work to make an existing IKEA cabinet look like a built-in, 5) re-painting, and 6) installing a custom barn door.
We found REED Design Build and Tyler through past reviews from multiple sources, spoke with Tyler directly, and then contacted his references. We felt some level of comfort knowing he had previously done minor and major renovations (i.e. removing support walls and replacing with beams) and received positive feedback, which is why we decided to move forward with the team.
Tyler, his team and subcontractors delivered excellent quality work and paid close attention to detail - from design to product selection to installation and finish. Tyler was responsible for planning and scheduling the work and subcontractors (for plumbing, electrical and tile installation). Upon tearing down drywall around the shower, Tyler (also a carpenter) noticed that the previous framing was not square so re-built around it. The team also re-leveled the floor and parts of the drop ceiling, as it was originally uneven. We also appreciated Megan's sense of design, in understanding the look we were after, creating a design board, and sourcing Canadian products.
Once the project started, it was helpful to see Tyler's project plan and schedule estimates online. On occasion, there were gaps in schedule due to a delay from other trade which pushed out the overall schedule. A couple of times, there were also minor miscommunications with start time, but in general we were satisfied with the overall renovation experience, quality of work and had peace of mind that the project was in good hands.
Price was probably considered mid- to high-tier, but we knew it was reasonable if we wanted the job done right. Previously, we had poor experiences with other contractors who didn't complete quality jobs, or never returned to finish the job. We were pleasantly surprised when Tyler hired a cleaner after the reno was complete, to dust and clean the basement.
We would definitely hire Tyler again in the future and recommend him for both large and small renovations. read more