Bought a new highly polished blue SA-35 Springfield Armory online back on 4/4 and put in the notes…read moreto check the firearm for any issues before sending to my FFL. Received an email from Matthew P. right after placing my order notifying me of the milling defects on the frame on the best one they had in stock (with pictures attached in an email from him), and wanted to know how I'd like to proceed. I notified Springfield Armory about the issue and the firearm in question was sent back to S.A. (before heading my way). Matthew spoke with my wife and took care of the defective SA-35 being sent to Springfield Armory immediately. I called S.A. every week they had it for updates, and they decided to replace the SA-35 in question and send it back to Grady's and then to my FFL. Once received at Grady's, Matthew made a point to get my SA-35 from the loading dock the day it arrived at Grady's, looked it over for any issues, and immediately sent it to my FFL next day air after giving it a thumbs up. Matthew P. went above and beyond in customer service to ensure this customer was accommodated (being a disabled veteran on a limited income). I can't say thank you enough to Matthew P. for all he did to have a happy customer!

Purchased a wallet called Drake would not recommend the wallet due to flimsy made. However, Grady…read morestood by the wallet, but help me find a receipt in their system and let me return it for a different style of wallet. They really standby their product that they sell and standby the customer. Would highly recommend and we'll shop there again.

Great service. The owner is very knowledgeable and it's nice to support a local business. If you…read moreneed any fishing hunting firearms or bows or supplies you have to check it out. The Alweld boats are a quality line. Great selection of ammo.

This is a fun store, even to just walk around and look at the displays of stuffed animals. We…read morethoroughly enjoy the big aquarium at the back. They carry clothes, food, of course, guns and ammo, as well as boats and little jeeps.

Can we please get rid of the people trying to sell you stuff IN THE STORE??? It's like, you're in…read morethere shopping, (probably going to drop some coin) and some overly cheerful person takes you off guard by saying hello. Then proceeds to ask you to come over to them (wha??). Like, no. I overheard this conversation at least 3x as I was shopping and could tell by the volume that this salesperson was getting close and I did NOT want to interact with this person. So I hauled ass out of the section I was shopping and left shortly thereafter. It's like double dipping-you already have customers in the door willingly, obviously there to buy or look for something, DONT put people on the floor to try get more from them (and by more, I don't just mean financially. If you are introverted, like myself, having a conversation with a stranger can be stress inducing. And shopping should not be that way. Target and Walmart , I'm looking at y'all too!! Otherwise I enjoyed my visit.

I've purchased a Ruger 22 pistol and ammo from Eric Nelson at Anderson Tactical, and I would…read moredefinitely recommend him. Great service and I love supporting local businesses. Check out the digital indoor shooting range.

I made a purchase online. In store pick up was scheduled for a week & a half later. 1 received an…read moreemai one day before my pick up date saying that the product was out of stock. I Called customer service and was passed around to 7 different people, not one of which offered anv resolution. Shame on them,I spend thousands of dollars a year on the products thev are peddling and thev could have been the recipient of my dollar, but no more. Power to the consumer we have got to get these money hungry corporations back in line, make them remember who wears the pants in these transactions Edit: While I "appreciate" your hollow apology, I take narv a bit of solice in vour offer to have me passed of to the 8th customer service representative, as if that Nould have any more of a favorable outcome. Thanks no thanks. I wanted to give SW my patronage and hard earned dollar. I was pretty jazzed at the prospect of getting this firearm for such a great deal. You company was given such a great opportunity to turn a bad situation into one that earned my loyalty, instead as a result of the mishandlina of this situation, it has done nothing but bred contempt. Response from the owner 2 days ago Thank you for shopping with Sportsman's Warehouse. We apologize for the inconvenience you experienced with your online purchase and our customer service. We rearet that we did not meet your expectations, especially as a valued customer We aim to provide a seamless shopping experience and we recognize that we fell short this time. We understand the frustration of an item being out o stock after scheduling an in-store pickup. Your experience does not reflect our service standards and I will address your concerns with our team fo mprovement. If you would like to discuss this further, please contact us at 1-800-286-3076 or email customerservice@sportsmans.com

We were very disappointed. We drove over an hour to get a product that showed that was at the…read morestore on their website. We went to the fishing department to pick up the item. There were 4 guys just standing around and when we asked about the product, the one answered, Nope, someone was in here asking for the same thing. If the search engine pulls your store up as having it in stock..THEN HAVE IT IN STOCK!!!! The guys said they never even saw that particular product in their line.. The store also didn't have another product we were interested in. CLOSE THE STORE..THE EMPLOYEES SUCK

Recently purchased some local flies from Big T. Great quality and the trout just loved them. I…read morecaught over twenty trout fishing a few hours over three days. My best was a 16" Brown. It's been many years since I've fly fished and now that I'm retired fish on! Big T gets a Hugh and his hand tied flies were a big reason for my successful return. Thanks a bunch Big T.

We came here to find some information on where we can fly fish and get some flies. They provided…read moreseveral different options for us. They have plenty of flies and other equipment to choose from. You can also buy supplies so you can tie your own flies. They were so incredibly kind and helpful. We will definitely be coming back here and going on a chartered trip next time.

Idiots. I bought a shotgun off of Gunbroker from a seller local to that area named "jpservices"…read more "jpservices" delivered the shotgun to JC Outdoors in a case for FFL transfer and shipment. JC Outdoors kept the case, disassembled the shotgun, packed the shotgun in a too small unprotected cardboard box and shipped it USPS. It arrived with a broken stock and butt plate. They are beyond incompetent.

From the owner: Archery, Camping, Fishing, Huntingread more

Donna and Dutch saves our trip! We rented a house not to far from Dutch Bait and brought our boats…read more Unbeknownst to us, the driveway to the house had a 21% grade steep down which meant there was no way we could take our boats down the driveway and nowhere to park the trailer. In our attempt to locate a boat ramp or marina we came across Dutch Bait. They solved our problem immediately with boat storage, guided us to fishing licenses, bait and fishing supplies. If they were not there we don't know what we would have done as we just drove 5 hours to get there. We left and went to the house and was unpacking when we heard someone hollering for someone. When we went to look up at the driveway, there was Donna and Dutch, my husband forgot his credit card and they drive around looking for us. We told them about where we were staying and they located us. Amazing!!! THANK YOU Donna and Dutch!

Glad to find ice near the lake. They carry Ice, Drinks, and an assortment of bait…read more Stop by and support Donna and Rolf.

Great place everybody helpful really great location pretty cool for their family and they got nice…read morebeer and overall great.

My first time to the new location and WOW!!…read more Love the new fly tie-ing area, they added a bar, yes I said BAR, and they have a back patio with tables where they have live music and a fireplace, all overlooking the pond. The selection of gear is amazing, but their knowledge of local, and not so local, waterways is unmatched! Ask for Savannah-she's awesome!

I really loved it here! All the employees were nice as well!! The Stanley cup collection was pretty…read moreimpressive!

This store needs a complete evaluation and revamping of its curbside pick up approach. On July 15,…read more2021 I placed online order # 330192387 and was told I could proceed to the store for pickup. I arrived at the curbside pickup location and followed the directions in the link sent to me. I received confirmation that the link worked and an associate would be out shortly with my order. After a 40 minute wait, I had to go inside, stand in a long line and pick up my order. On September 14, 2021I placed online order #335735211. Again I followed the directions and waited...and waited. After nearly 20 minutes I attempted to call the store. I was treated to no answer on multiple calls, just a voice machine that looped me back to where I started. I had to go inside, stand in line again. One of the cashiers had to call the person handling curbside pickup (Pamela) on the radio to tell her she was needed. Pamela walked to the front and asked the cashier what she needed. It was painfully obvious Pamela had no clue that I had alerted the store of my arrival at curbside or she just took her sweet time getting there. Thai seems to be an Anderson location issue as I have not had this issue at the Easley store.