I am so happy that Redside sold our apartment complex to a new company. It is SO much better. We knew Redside was bad from the reviews, but they seemed to own all of the affordable apartments in the neighborhoods we were interested in. After a year and a half of living in one of their apartments, I can confirm they are awful. Terrible customer service. A rotating property manager- no joke we had one that lasted only 4 days. Nothing to address stolen packages, excessive noise, broken alarm in a neighbors apt- even small repairs somehow they would mark as "complete" in our portal even though no one had shown up to fix it. The price is right, but think twice about it. read more

I hope even my enemies never have to interact with this company. Impossible to get a hold of, dismissive responses when you finally do, regular surprise charges and changes that are outside the lease agreement, and a total lack of professionalism. read more

This is a horrible, horrible company! If you are thinking of renting from them, DONT DO IT! They will fuck with you so much. I went to check out a house that they were renting and they had me put down $200 to hold it while they were checking my credit, meaning that they won't show it to anyone else. Well, they still put ads up on craigslist and then they approved me even though I didn't make enough money just so they would say that I couldn't get the $200 back if I decided not to rent from them! Then we told them that was unfair, so Cale told us that we would only have to pay $150, so we did that...then they sent us to collections for $250!!! WTF. I've talked to plenty of people renting from them that has had problems with them doing shady things like this...so do yourself a favor and stay away! read more

I wanted to write a review strictly for current and future tenants with Redside Partners. Because apartments are sparse in Capitol Hill Seattle, you may not have the greatest choices in who to rent from. That said, you need to keep in mind a couple things about renting from these guys: 1. You will not get your security deposit back. When we were leaving our apartment we had a manager come over to take a quick look before a showing. He said the apartment was in really good condition compared to most. Even with this, we still asked if we could have an official walk-through to make sure everything was good-to-go in order to get our security deposit back. They wouldn't do it, even though we went back to clean a couple times. They kept our security deposit and charged more money for cleaning. 2. You need to factor in $200 more for utilities in the rent price. Most of these building are older and heat, gas and garbage cost a lot of money. I now live in a place that is more expensive, but the utilities 3 times cheaper than this place. They try to make rents cheaper in order to make apartments seem more affordable, but your better off spending a couple hundred dollars more getting a newer apartment, you'll spend it anyway. 3. Maintenance is super slow and security is not the greatest. When I lived in one of these apartments, we found out our mail was being stolen. The company said we would be getting new mailboxes and moved our mail to be picked up miles away. We still hadn't received new boxes by the time I'd left. That was about four months later. 4. Walls are super thin. Because these apartments are older you can typically hear everything if you have someone living above you. Once again, pay a little more money and you will be much happier with your apartment choice than these guys. You will end up spending the money you think you're saving on bills. I hope this review is helpful. This is all stuff I wish I'd known before renting here. One bonus is that the staff is friendly and are somewhat flexible compared to major property management corporations. read more

I have been working with Natalia, and she has been so amazing. She is so easy to get in touch with, and she has done her best to help me with all of my requests. Overall my experience has been great. read more

ONE STAR FOR THE RED SIDE RECEPTIONIST ( only good thing they got) Where do I start... after getting approved and only needing a co-signer or a higher deposit I noticed something was off on my credit ( got a copy of what they could see) wanted to look into it more! After them telling me they would I proceeded to go about my days then a week went by I text no reply I text the next day no reply and the next day no reply. All to receive a short " you've been denied have a good one" . I then was livid called my old apartment complex and got it figured out! Something that could of been done so easily! . As a resource to the community of Seattle and someone who donates 25% of her profits to AHDA I don't deserve the blank disrespect OLIVIA and REDSIDE PARTNERS gave me. Not to mention when I called to complain about her Justin responded with a email not even ten minutes after my phone call " you've been denied have a good one" you guys know what happened after ! Not even a call first ? The receptionist seemed to understand how wrong all this was why can't anybody else? I sent a very nice sweet email about how sweet they were to me! Received a call shortly after to a very apologetic JUSTIN, who says he called .. today after I called when I called at 1pm and they close at 5 and Charlotte is 3 hours ahead of us ? He most definitely only spoke with a receptionist at that. Refunded my application fee but can't fix the disrespect I feel and the disgust I feel for such a office to be running a home I wanted to live in or that my fellow seatt lites live under. As for the review a few days ago with the rude employee, the reason he relied to the email is probably because we receive 7 text and 7 emails that all need a response or we get canceled for our tour! read more

I rented a slip at Washington Boat Center #50 this summer. My boat was stolen from there in the middle of the night 2 weeks ago! Justin Weeks from Redside showed no remorse or responsibility at all and still hasn't sent me my deposit! Beware of this outfit. No cameras on the Docks and poorly maintained as well. read more

I recommend not renting thru these guys they will lie from the start. I took my disabled mother who has a section 8 voucher to them and I specifically asked the manager of the apartment if credit or how much my mother made would impact her. And the manager said since she has the voucher no it shouldn't. But then after the background check came back saying she had no credit they declined her. They say that was the reason but I think it was cause my mother didn't fit there picture of tenants. read more

They are awful. The property manager Cale we have is never responsive. Takes weeks for him to respond to things if he ever does. They require renter's insurance, which isn't uncommon, but the policy I provided didn't have them listed as an interested party( even though I just renewed the same policy so assumed it did). Rather than reasonably asking me to fix this they contacted me telling me to resolve it within a few hours with no regard that I work a full time job and am not able to jump when they say jump. They should have at least tried to give me 24 hours and approached it with some form of common courtesy. None of that was present. I pay lot of money every month towards rent only to be treated poorly with every interaction I have with them. Probably one of the worst property management companies I've ever encountered. If you don't care about your tenants then they are the company for you, but if you do seek out people who will actually take care of your property and tenants. read more

Rampant package theft inside of our locked building and Redside refuses to address the problem. I'm highly uncomfortable living in a building where at least one of the other tenants (or Redside employees?) is stealing from the rest of us who live here. They also don't enforce mask wearing inside the building. It's upsetting to pay $2000 a month in rent for a small 1 bedroom apartment and have my packages get stolen and people walking around maskless. The two building managers I have had here have been very nice, and the handyman Christian is wonderful as well, but I give Redside zero stars. Will not lease from them again. read more

I'm in one of the Eastlake spots which is excellent! It's in a really nice, safe part of town but not pretentious or too expensive. Management is very responsive, fair, courteous, and reasonable. Definitely a refreshing, great place to live. read more

My experience with Redside Partners so far has been nothing but positive. Justin, the current property manager not only respond to messages and requests in a timely manner, but also go above and beyond to help out when we had miscellaneous problems around the apartment! They have reinstalled the hallway light in my building to brighter ones, planted new flowers next to the front door, repainted the front door. Would give them two thumbs up. read more

Roaches!!!! If I could give this place 0 stars I would! I started seeing roaches after being in my apartment for only two days. I notified the rep Kathleen that showed me the unit about my concerns and she pretty much told me it was most likely due to food. I just moved in and I don't have any groceries or trash that would attract them so I know it's not coming from me. I asked to be moved to a different unit or building and was offered "traps". I should not have to use traps for a brand new apartment. I'm unable to eat or sleep and have voiced my concerns but nothing is being done. I was told the property manager Layla was notified but that was 3 days ago and haven't received a call back. I've sent an email and left a voicemail but can't seem to get a hold of anyone although when I was inquiring about the unit, they responded in minutes. They don't seem to care about there tenants here! Do NOT stay here!! read more

Redside has managed properties for us since 2016 and always done a great job. They have been responsive to our requests and kept us well informed along the way. They treat our residents well and work diligently to keep our buildings looking great. We have been very pleased with the work the Redside team has done for us over the years and plan to maintain a long lasting relationship into the future. They have a hard working team that cares about their work and their customers. read more

Seattle Redside manages Franklin Studios in Eastlake since Aug of 2017 and has had horrible communication and maintenance while veiling their rent increases in the online portal without proper legal service. Franklin Studios was a second home for more than 2 YEARS. The rooms are small and nice, but the management is juvenile and unprofessional - I CANNOT recommend the management! In the 7 months Redside managed, we lacked an onsite manager for several months and then had 2 different on-site managers (the final gal was superb!). An indication that they don't treat their employees well either. - Their office staff is very "nut uh" in their responses - I expect more from a management company. 6 weeks with NO bathroom light IS ACCEPTABLE to them - they made no attempt to compensate but continued their insistence on raising the rent $200/month without proper legal service required by RCW. - They charge random amounts to other residents (when those residents think it is for utilities- for me it was insurance and that other tenant already had insurance!) it borders on illegal - That was also buried in their now-previous portal in "property info". A new portal is just another way for them to play the smoke and mirrors game that they thrive on. - Dog feces were ongoing on the wooden deck for more than 3 months until I finally had to move. (Redside claims they CANNOT solve the feces problem because they do not know who is allowing their dogs to do it - and there are cameras!! - The "nut uh" staff cannot find the feces when the wind has blown it and chairs across the deck.) - Now they are holding my deposit for Redside's multiple failures and again did not follow applicable laws in returning it in a timely fashion - the account ledger finally is done 3 days after their longest allowable (SMC -21 days) and of course it is wrong, and needs future legal attention. They might have been busy transferring portals rather than follow the law of returning my deposit timely - its always something with Redside - my contract said 14 days - they insist that Seattle landlord-tenant laws allows for 21 days - they took until the 25th day to update the ledger - we will see when they actually mail it and if they can mail it to the right address on my move out notice - Other tenants say Redside lost their rental contracts - They seriously lack in their professionalism. I hope this was helpful. read more

They seem like nice enough guys but as soon as they took over the building I'm living in, they raised my rent 41%. That kind of rent hike was previously illegal for a reason. If this company takes over your apartment building, watch out. read more

I am now starting the process of suing this company for my deposit. They charged me for work they didn't do (carpet cleaning for a nearly 10 year old carpet they ripped out and replaced with hardwoods), and at exorbitant rates ($50/hr for basic handy man work, 2hr to do a 20min job, etc). Every time I've had a problem, i've had to threaten legal action to get it taken care of. They "lost the paperwork" on my garage deposit (I have the canceled check.) The list goes on. I pre-dated the Redside takeover of my apartment complex, and felt like they were trying to get me out of there. As the old renters left, every unit got cheap laminate flooring and a ~15% rent hike. read more

Total slumlords. We were great, long term, no hassle tenants despite the fact that the building was constantly in subpar condition. Like all the other reviews mention, there is some magical accounting with security deposits where somehow the "cleaning fees" add up to whatever the balance they happen to owe you works out to. Rundown buildings, unprofessional staff, complete con artists. The Seattle metro area is full of much nicer buildings and much better property managers. Avoid at all costs. read more

I love the owners of my building and unfortunately when the owner died Redside Partners took over. Rents are raised annually without updates to services. Their new property management rep, Scott, lacks any type of customer-friendly support. And has illegally entered apartments because he wanted to see "the view." Asked for clarification on services, he does not respond or inform. If the owner gives permission, his response, "the decision is ours, not the owners." For owners who are looking for property managers, understand the liability from a legal and customer service standpoint, unless your objective is to have yearly turnover -- than this is the company for you. When the issue of excess inventory was brought up -- every time an apartment is vacated new paint is bought -- Redside indicated they were too small to inventory supplies. So know that you will not receive a scale of efficiencies. Sadly while Redside employs some great maintenance folks the experience is tarnished by the reps and management. Avoid them at all costs. (We even had a gal who moved here from a West Seattle-management apartment to get away from Redside -- she did not realize, until it was too late, that our property was managed by Redside. She did not last a year. There are regulars who have been here for a years, because of the original owners. We see a vast difference in management style which is unfortunate as she took great pride in creating a community. read more

Redside partners started managing a building I was living in about 5 months after my move in. Since that day the place has been vastly improved and the service I received was excellent and prompt. I would recommend this company to anybody in need of a place to rent or somebody looking to have their property managed. read more

I have been living in a Redside Partner's building for over a year now and I love it! The neighbors are all good people and the building is always cleaned regularly. I have only had a couple minor plumbing problems and Cale has always been quick to have someone over to fix it. Love my cute apartment and the location is killer! read more

I lived in a Redside managed property for six months, and I'm surprised by the enthusiastic 5-star ratings here. To me, it's just another corporate management company. Rent collection is a priority, property management isn't. read more

I don't usually write reviews, but I felt that I needed to put another opinion out there after reading the other review. I have been living in my Redside apartment for just over a month and have been VERY pleased with the management and the whole process of finding the place in general. I just moved to the area, so I had to do my apartment shopping long distance. A family member checked the place out for me, but I was able to take care of the rest of the application/leasing from across the country. Cale and everyone else were wonderful at working with me, returning emails, answering their phones (something I definitely didn't find to be the case with other management companies I had talked to), and just all around accommodating me and my situation. They even allowed me to start my lease a bit later than what had been advertised. The apartment's great, especially for the price and the location. I've had some minor maintenance issues, but Redside has been awesome about getting everything fixed in a timely manner and being very conscientious about working around my schedule and just being really friendly. I also know that some of the other tenants in my building have lived in other Redside buildings and have had such great experiences w/ the group that they stayed with them when they moved. Is the building perfect? Well no, it's got thin walls and kind of old windows (it's cheap and an old building, can't expect any different), but the management definitely puts forth an effort to serve their tenants. Plus the place has real hardwood floors. What more can I say. Pretty solid company. Very pleased so far. read more

Please stay away from Redside Partners LLC. I am a current tenant at the Carlton and I am currently pushing forward a legal suit against the company based on retaliation and harassment after I stood up and against them when they illegally entered my apartment, tried to make me pay for a major plumbing issue, ignored my attempts at resolving the problems through meetings, and have taken the steps to come up with random reasons to evict us. We have stood our ground and sought legal help with the city of Seattle, who is currently backing up us fully and working to investigate Redside Partners for harassment, retaliation and other acts that violate landlord-tenant rights. If you currently live in a building by Redside or have had the same issues please post or contact me via email. Help me hold Redside accountable for their illegal actions against their tenants. Thanks! read more

Redside Partners was responsive to all of my needs as a tenant. The property manager got back to me quickly whenever I had an issue, and the buildings were kept in good condition. I am recommending Redside to property owners and tenants alike. read more

This company took over the building that I live in, in Belltown, and they have been nothing but terrible in so many ways. Service repairs are never completed and you have to continue to request maintenance to have them address water leak issues. There was a questionable mold situation that happened with one of my neighbors and they have inconvenienced this neighbor in so many ways and have now added very PECULIAR verbiage, according to the lawyer that reviewed it, about mold into their new lease agreement. They have informed me that the only way I can receive the required trash bags we use in Belltown is to basically take time off from work to accommodate pick up during THEIR office hours. They also closed our roofdeck, and they have provided no explanation expect that it would be too costly to repair it and have tenant access - How safe is the actual roof over our heads??? Don't trust them - they are out to make money and will toe the rules to get out of having to do the right thing, while possibly putting your living situation at risk. read more

We rented an apartment from Redside Partners in West Seattle for three years. They denied a portion of our deposit for no reason. The property manager (who was always impolite and never available if something broke,which, since the building was built in 1927, things often broke) advised us we kept the place in good shape and followed all instruction with cleaning. When we wrote a letter to Cale w/ Redside Partners asking for an explanation on why they kept our deposit, he didn't have the decency to simply respond! Probably busy buying new shoes with our deposit. read more

I stayed at the Lakecrest for over 10 years. Craig and Cale promptly responded to all of my requests. I'd definitely rent from Redside again. read more

I have really enjoyed working with Redside. They are fair with rent. They don't fuss over small things but they keep very clean grounds and have pretty nice amenities. The maintenance crew is stellar. They show up on time, work late if they have to, and are very personable. Id rent from them again. read more

I had a great experience with Redside Partners! I am moving to Seattle from Boston, and having never visited until my move, I was pretty nervous about finding an apartment in the area. I worked specifically with Scott, and he was absolutely wonderful! He was extremely prompt with emails and very on top of things. He made every effort to clarify the process. I received a number of emails from him before he cashed the holding fee check I sent, just to make sure I was certain I wanted to go through with holding the unit. None of the employees from other leasing companies I spoke with seemed nearly as concerned with looking out for me and my finances. Moving across the country, it was GREAT to work with someone so genuine. Thanks, Scott! read more