DO NOT RENT THROUGH THEM. They kicked everyone out of my apartment complex (Lawton Park). After moving out, I noticed they raised the rent of my old apartment by about 50%!! It also took Redside ~40 days to send my deposit, not within the 30-day period required by Washington law. I had to call and email several times. They also are illegally holding a charge for utilities and aren't returning my full deposit per WA law. I strongly recommend renting from another company!! Similar experience as another read more

Beware of mystery charges & illegal withholding of your security deposit. I lived at a property managed by Redside Partners for ~4 years. I caught incorrect charges on my bills with Redside numerous times during that span. They were always quick to remove the "mistake" charges after I pointed them out, but I imagine other less vigilant tenants are unknowingly paying "mistake" fees regularly. After moving out of my unit ~40 days ago, Redside has still yet to return my security deposit and failed provide any notice for why they were withholding it within the 30-day period required by Washington law. When I asked why the deposit was being illegally held, they added random utility charges to my bill. The utility bills were removed after I called them out, but they are still illegally withholding my deposit money. I strongly recommend renting from another company unless you plan to monitor your bills vigilantly every month. read more

I had a small maintenance problem and it was addressed immediately. The staff is so friendly. This complex is just blocks from Downtown Seattle. Beautiful and Affordable in the heart of city living. This the Best place to start in planting roots in Seattle. read more

Just plain terrible. Leeches on the face of Seattle properties. Beware of their forced "insurance" that covers nothing of yours. And they'll change services as often as they can find a new company with a better kickback. Crappy staff, crappy systems, lack of attention to detail, slow to respond, and just all around bags of crap. Avoid if possible read more

Wanted: Apartment. Got: Timeshare Sales Pitch + Clingy Robot. Reached out looking for an apartment. Instead, I got trapped in a used car sales escape room. No pricing info--not even a ballpark. Just lots of "You must meet with our team" energy, like I'm applying to join a cult, not rent a one-bedroom. Oh, the texts. Either they've built a very annoying AI, or there's a real person out there whose job is to text like a desperate ex. If they manage their properties like they manage their leasing process, .... All I can say is proceed with caution--and maybe a burner phone. read more

If anyone is considering renting a place with Redside, they should first read through all the complaints on bbb website. It is a calculating business. I lived in a building of theirs that started off nice. Then the rent increases, and residents around you moving in and out. In my 4+ years there, at least three different people/couples lived above and below me. I think there was 4 different people that came & went in the unit directly across the hall from me. There was a rodent issue in a first floor unit that seemed to take quite awhile to get resolved. The on site manager was initially helpful, then they kept changing mgrs. When an apartment building never holds residents longer than a year, it's something to consider. I'm willing to bet most of the good reviews for this business (not property managers- business) are from newer residents. I liked my apartment, even though the floors were very squeaky. I'm a good tenant, pay rent on time and take care of my place. They treated me horribly upon move-out. Never again. Am thrilled to be living in a bldg. in Seattle now where residents all know each other and have lived there many years. The washers & dryers are clean! read more

Cassadee Erickson has been, without question, the most unprofessional and uncooperative property manager my wife and I have encountered in our 7+ years living at the Roycroft building on Capitol Hill, managed by Redside Partners. We've been long-term tenants, consistently paying rent on time and maintaining good relationships with our neighbors. Despite that, we were treated with a complete lack of respect and support when a cockroach infestation, originating from another unit, spread into our apartment. Without any prior communication, Cassadee issued a fumigation order for our unit on extremely short notice, giving us less than a week to prepare. The fumigation required us to empty and clear out the majority of our apartment--an enormous task for a household that has accumulated heavy furniture and belongings over many years. We did our best to comply, but the pest control team ultimately determined the unit wasn't sufficiently cleared. Rather than working with us on a solution, Cassadee issued a formal VIOLATION NOTICE for "excessive clutter". This was done without a single prior warning or direct conversation. No text, no email, not even a call. What's worse, just a week earlier, she had entered our unit alongside safety inspectors during an annual inspection, and not once was the state of our apartment flagged as a concern. To issue a violation immediately after that, with no context or communication, felt not only excessive but entirely unjustified. We requested a meeting with Cassadee to discuss the situation and ask for any sort of accommodation, flexibility, or even just a plan. She offered none. She repeatedly told us that it was "our problem" to deal with and dismissed any concerns we raised about the physical and emotional toll this has taken--especially considering the infestation didn't originate from our unit. Her approach was cold, dismissive, and entirely devoid of empathy. Since that conversation, Cassadee has been virtually unreachable. She has ignored multiple emails and texts. We scheduled a follow-up meeting with her a week in advance--she simply didn't show up. Adding insult to injury, she posted another fumigation notice on our door the same day, clearly indicating she was on the property but chose to avoid us entirely. We've since spoken to other tenants who've experienced the same lack of responsiveness and disregard. This has made one thing painfully clear: Cassadee and Redside Partners do not prioritize tenant wellbeing. They offer no support when issues arise, provide no clear direction, and show no respect for the time and effort tenants invest in their homes. Cassadee in particular has demonstrated a complete unwillingness to communicate, collaborate, or even acknowledge the basic realities we're dealing with. Instead, her response has been to deflect responsibility, ignore tenant outreach, and rely on punitive measures rather than meaningful solutions. We've done everything right as tenants. We've lived here for years, we've been respectful and communicative, and we've tried to work in good faith to resolve this. The treatment we've received in return has been deeply disappointing and wholly unacceptable. read more

I've been left out in the rain multiple times now waiting at the scheduled time for a scheduled tour of multiple different redside properties. Today I was contacted with an apology about a scheduling error made by an AI assistant. Maybe stop using AI if it doesn't work and only makes possible renters and employees lives harder. I wish I could get the 90 cumulative minutes I've been waiting for a tour of a redside property back. read more

Drug addicts shooting up in the parking lot in broad daylight? Check. Noisy dumpster divers rifling through garbage with flashlights at 3 a.m.? Check. Someone (person? animal?) repeatedly pooping in the stairwell overnight? Check. Hallway lights burned out and not replaced? Check. Random person using the building's hose hookup to take a bath? Check. These are just some of the experiences of living at a Redside Partners building on Capitol Hill--issues reported to Redside Partners to no avail. Renters Beware: Avoid all Redside Partners properties. They are the worst. read more

I have lived 11 or 12 years at the Oregonian in West Seattle. 'Have loved the location as well as the classic old brick apartment; I have never had maintenance fail to contact me on an issue I am having. So, I am surprised by some of the reviews here. Since I love 30s buildings, having owned an 1880s one myself, I recognize the challenges in maintaining and keeping operational historic buildings. However I far prefer them: the character, architectural detail and amount of light! The Oregonian was the first building adopted by Redside and it is far better cared for than some of Capitol Hill's old originals under other management. Absolutely no complaints. read more

I would not rent from Redside Partners. Not worth the price. Management is lousy, the buildings are mediocre and they look for all matters of reasons to gouge residents. read more

I would greatly caution anyone looking to rent with Redside. I moved into their Magnolia 6 property in April of 2020 when it was managed by someone else. Shortly after moving in, Redside took over and seemed to be doing a better job than the previous company, but that quickly changed. The walls are incredibly thin and because of this we could hear EVERYTHING that went on in the unit above us. After attempting to mitigated the noise with the tenant above us, we turned to Redside to intervene. With every complaint, Natalia assured us she was working with the tenant and was provided them with written warnings for noise complaints during quiet hours. This issue was never solved and I ended up moving out two months early because it was so disruptive. During that final two months, we continued to pay rent and even turned over the property early for maintenance between renters. The lease ended on April 30th. On May 12, I received the email pictured from Natalia informing me that the deposit refund check was in the mail. I followed up via email on May 24 & 28 and left multiple messages requesting follow up because the check never arrived. I have received zero communication back from Natalia or anyone at Redside regarding this issue. Overall, working with Redside was a really negative experience and it's shocking to me that they have positive reviews with such shady business practices. If you have a different option, PLEASE take it. read more

Redside Partners - Property Management Near Me - Seattle, Washington

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As a current reside, who cannot wait to move out, I find this property management company cuts corners on provide quality appliances and doesn't care about their residents safety. There are so many problems with Summerstone in particular, that I will NEVER be signing a lease with them EVER again. The Value sucks for the quality they provide inside and outside of the apartments. Lastly, you almost never have a person on-site if anything goes down and don't expect maintenance to help you afterhours EVER. read more

Broken fence, graffiti, debris, and garbage in front of the build for months. read more

Redside Partners - Entry of apartment building has looked like this for months. - Property Management Near Me - Seattle, Washington

I rented an apartment from one of their locations. Emily is the leasing agent and was outstanding. She went above to help Me find the right apartment. She always answered my questions promptly even when not working. She made every step of the way easy and always kept me informed. I have never experienced such professionalism in a leasing agent. read more

Tenants BEWARE. Management uses Bait and Switch scams!!! And is super rude. They were trying to get me to tour an apartment that was WAY outside my budget, and then when i asked them about it, they gave the excuse that was already rented out! :O Afterwards, they then cancelled my tour (even after i was patient and reasonable with them). Here's my experience when dealing with Redside Partners below. I was speaking with Dianna, the On-Site property Manager of Anew 23rd and Anew 11th. https://www.yelp.com/biz_photos/redside-partners-seattle-2?select=VF0yizTxNSi8PxreJPlh7g https://www.yelp.com/biz_photos/redside-partners-seattle-2?select=Q7q8X5TcKfhuXP3NC0JzKA https://www.yelp.com/biz_photos/redside-partners-seattle-2?select=sPQgdoCz49sDp-tYN09N4g Do your selves a favor and STAY AWAY. read more

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This apartment community I lived at was very cozy. I highly recommend this apartment community in Redmond because you are very close to restaurants, grocery stores, cafes, bus transportation and a mall. Everything is walkable distance. The area is very safe and Redmond is beautiful area. I loved Redmond. Their staff is not only friendly but also highly skilled and know how to help you find your new home. I lived here for over 2 years while I work on my college degree and it was very affordable for me while I was in college. It was cozy and simple apartment for me and home is what you make of it. :) read more

I've resided with a Redside managed building for 3 years now. In this time, both building community managers were very friendly and took care of my concerns and the building in a timely and effective manner. The office management team and/or landlord is reasonable and gives area and season appropriate pricing on units and has be very flexible with me moving or giving me a discount when I negotiated or simply asked. The building is well maintained and clean. Repairs or maintenance issues are addressed within a reasonable amount of time-sometimes in a day or two. read more

These guys are very sketchy. I would think twice before renting an apartment managed by Redside. They leave repairs in the laundry room unresolved for over a month. They also don't give enough advanced notification of any planned work, everything is very last minute with them. The also will attempt to tack-on added fees for their own renter's insurance and RUBS utility fees which will add another $100-200 a month to your rent. If you try and reach them, your emails get bounced and they never answer their phones. I'm surprised a class action suit hasn't been filed against them already. read more

Redside is in violation of their obligations and through neglect and mismanagement allowed for these kind of conditions in on of their buildings at the peak of the pandemic. I've requested for my lease to be voided due to health and safety violations and they have refused. So I am posting a review online because I am concerned for my safety and their behavior is unlawful. 6 weeks of this stuff in the hallway. read more

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I keep reading that rent in Seattle is dropping. Not when Redside is the property manager. Rent goes up every year and the parking also goes up. No improvements made to the building or anything. In the winter they don't put down deicer in the parking lot. They wait for days to maintain the steps. The common laundry room is often very dirty. The bottom of the stairs floods when it rains. And the list goes on. read more

Our move in process has been the smoothest we've ever had with a new apartment. Noela was on her game when responding to my multiple questions and made me feel welcomed. read more

I cannot speak for all the properties but I've had a good experience here. The management (Andrew specifically) was very accommodating when I moved in and has always responded to my concerns/complaints. Maintenance is good considering they have to attend to multiple buildings. They're friendly and try to resolve whatever issue in a timely fashion. Redside has taken action against package theft by installing security lockers and maintaining outside gates. On-site apartment manager is attentive and really helpful ( and nice!) Apartment living is not for the faint hearted. Noisy, messy, and inconsiderate neighbors are common and hard to deal with. I think overall the building and neighborhood is safe and clean read more

Abysmal company. Worst company by far I've ever had to deal with. (I've been living in apartments for almost a decade). Their corporate office literally just ignores emails and requests for a months at a time. read more

I've been living through a close friend's experience with Redside Partners. The company has been unwilling to get involved in a harassment situation with a neighbor. At the very least, it is/was a situation that should have involved professional mediation. Instead Redside, in particular Andrew, has provided defensive responses, refusing to condemn a tenant's scary and threatening behavior. If I were looking for a rental, I would avoid choosing one with Redside Partners as its management company. If any problems arise during your tenancy, it's clear that this company will avoid doing anything to help the situation, support you, and create a reasonable and pleasant place to live. read more

We had rented an apartment in Seattle - The Glen Arms Apartments - that Redside Properties had managed, and the review via Apartments.com is below. It's worth nothing that after multiple emails and phones calls, Redside never returned our calls, and that prompt management review below was BEFORE Redside took over the property. Experience at Glen Arms: Living at the Glen Arms apartments has been a mixed bag for us. One one hand, the apartments are quaint and comfy - and the building management is typically prompt with fixing things. The walls and ceilings are a bit thin, and you can hear televisions and conversations from down the hall (and people walking above if you're not on the top floor). No big deal though. Our big issue (and reason for moving) came when a new tenant moved in and started peeking into our bedroom. We have woken up on numerous occasions to him standing within inches of our bedroom window looking directly in at us as we were in bed - sometimes it'd be when one of us were changing. We notified the building manger multiple times, but each time he claimed to have "spoken with him," and nothing changed. As it turned out, they are friends and he continued to allow the behavior to happen. Instead of going to the police with the issue, we decided to find a new living situation as it wasn't worth the hassle and we have more peace of mind now. Redside's management screened our calls and never returned emails. Overall very poor management in our opinion. read more

Redside operates and runs multiple different housing facilities throughout the Seattle metro area. I cannot speak on behalf of all of the properties but my time at Anew on 12th has been exceptional thus far. The company, and property management Yvonne in particular, were willing to work alongside me over the phone while I attempted to facilitate an across country move. Yvonne stayed in contact with me during the entirety of the process and walked me through each and every step. Upon arriving to Seattle, after a two week cross country road trip, we were given a tour of our new apartment and were able to move in that same evening. The space is small but clean and well maintained. There is a cleaning staff that cleans and vacuums the communal areas once a week. Maintenance has always been prompt and friendly. Our refrigerator broke down within the first month and it was replaced within two days of a maintenance request. The location is amazing and near everything we could ask for. When we moved in we had a beautiful view of the Space Needle, Seattle sky line, and mountains. Alas, due to construction we no longer have this view but it is still a nice big window. The rent prices are a bit high for the amenities provided (other places in the area offer rooftop gardens, gyms, indoor bike storage, or etc for the same price) but the location is top notch and worth the trade off. The electrical work is a bit finicky as it appears that multiple apartments are put on the same breaker so sometimes our appliances trip the breaker but that is my only major complaint with the apartment. There have been no other issues regarding maintenance, appliances, neighbors, or etc. We have never had any issues with paying our rent or utilities and they are always as advertised and easily accessed through the online portal. They give a detailed breakdown of what you are paying for each month and it is very well organized. There have been no surprises yet! Yvonne goes above and beyond the requirements of their job and always responds to my texts or emails promptly. Any questions or concerns that I may have are responded to with great enthusiasm and flare. They are so friendly and welcoming and make you feel like you are truly appreciated as a tenant. We are always greeted with a big smile and excitement. It really makes us feel special! I really could not have asked for much better or my first home here in Seattle and it has been a great joy thus far. I look forward to continuing my stay here! P.s- It is worth the extra $200 a month to have the additional lofted space. It has really enhanced my enjoyment of this apartment! It feels so spacious up here! Now if only I had a balcony too...eyeing the apartment below me that does...*wink wink nudge nudge* read more

I've been living in apartment complexes for over 10 years. After that being said I have to say this is the worst management company I've ever lived with. All the places are filthy, trash on the floor, piss covered carpets, you name it. Don't let them fool you by saying the mail room is secure with the camera watching. If you ever get a package stolen they're just going to tell you it's your issue. They always say "just ask them for a new one tell them it was stolen". And when you tell them to check the camera you'll find out that the camera runs for 30 minutes every 4 hours and barely records. It's all for show. I once even had a landlord threatened to mace my dog for needing to get in for a fire alarm check. They said it was my issue because the fire alarm check is mandatory. I understand the fire alarm check is mandatory but I replied to the email literally less than an hour after getting it to say I wouldn't be home that day and my dog will to find a solution and they ignored it for 2 weeks and waited till the day of to tell me that they would mace my dog and whatever they needed to do to get in my room to check the fire alarm. Keep in mind the email said "reply to this email with any questions or concerns". They're overall shady people. The last thing I would wish on my worst enemy is to live with this management company, they are complete garbage. Even when it comes to getting your deposit back in the end to just answer simple questions they'll never actually get back to you. You'll get the check they think you deserve and never respond to your questions about it. You can send as many emails as you want but they'll ignore you. Overall, they're shady, they don't respond, they're corrupt. By all costs avoid this place. read more

My son rented a unit at 1806 on 23rd Ave in Seattle. My son's door was broken into by the police. After making the maintenance request it too almost a month to secure the door and then another month to replace it. Creating an unsafe place is not ok. My son's XBox was stolen from the unit during this time. In addition they charged me without my knowledge for liability insurance after the fact for the month of January, when this incident happened. And now they are denying the claim since the incident happened prior. Which on one level makes sense, but the charge on my invoice says January 2019. And the actual policy reads... "Coverage only applies for such monthly periods in which the Named Insured has reported and remitted the premium to the Insurer." These people were very uncooperative and shady. DO NOT risk living in any property they manage. read more

Management have resolved issues I wrote about before. Now I'm quite happy Housing quality is good. I don't have any complaints read more

We love our apartment. We moved in last month and the move in process with Redside was smooth and easy. Although the building we live in is older, they have done a good job of making sure the apartment is updated and that things function. Our place gets beautiful lighting and is in a convenient location for a fair price. Our property manager Kevin is fantastic. He is extremely responsive, engaged and thoughtful which makes all the difference! read more

I just signed a lease and moved into the Davenport Building in Belltown. Redside had a really good promotion for my unit that I initially thought was too good to be true but after meeting the building manager Vonn I was pleasantly surprised. Vonn has been such a delightful person to work with. She made signing the lease, move-in quick, easy and stress-free. When she gave me a tour of the building it was evident that she puts a lot of care into her job. I love the location of the building! Super convenient to Downtown, Belltown, SLU & Lower Queen Anne. The unit itself is great! Classic building with all the elements of such which has been nicely maintained over the years. The wood floors, carpet, kitchen countertops all appear to be brand new which I really appreciate. Lastly, there is 1 silly aspect that makes me really happy about this company. In my last place, the online portal was only available to accept rent payments from the 1st - 3rd. I prefer to pay my rent in 2 payments that coincide with my paychecks... so I really appreciate the portal being open to receive payments all month long. read more

I'm beginning my third year living at a Redside Partners-owned property and have had a very good experience. They have been super kind, helpful, and responsive throughout my leases. They have nice properties and their online portal is user-friendly. read more

Every interaction is digital. But you better send that move out notice in writing or you will pay another month. Even though their super handy online interface prompts you to move out, after a $500 extra month to month offer on a $1,000 unit, and they guy was super friendly as he kicks you out. "Purposely misleading" is the nice way of saying it. read more

I had more issues with my "newly renovated" Redside Partners apartment than I have ever experienced as a renter! Upon move-in there were a number of issues. The floors were installed poorly and over the course of the first month approximately 4 groups of 2-4 people came into the unit to attempt to address the issue. The floors were never fixed. Four outlets were without power and it took three separate visits from the electrical company to identify and fix the problem. It is important to note that this unit sat vacant for at least a month prior to my move-in due to COVID restrictions, so it is beyond me why these issues were not identified and addressed BEFORE my move-in date. Over the course of the next few months, I continued to face more maintenance issues with the unit: incorrect bathtub faucet handle was initially installed and it caused the faucet to leak, however it took two maintenance requests to actually fix it; washer/dryer leaked and caused major condensation and pooling water in the adjacent cabinets and drawers (this was addressed almost 20 days after I submitted a maintenance request); door hung to cause scuffing on the flooring; towel fixture incorrectly installed and needed to be reinstalled as it was coming off the wall. The most concerning issues had to due with losing power to only my unit due to the shoddy demo/construction that was happening. The first occurrence was only for an afternoon, and thankfully it was addressed relatively quickly. The second was much longer and more significant. My range and stove stopped working and was out for 5 days, my water stopped running hot for 4 days, and finally when my disposal stopped working and was causing the lights to flicker, I reached out directly to the site manager (for the previous issues I submitted a maintenance request, as directed, and received no communication in return). The power was turned off in my unit for three days while they fixed the issue. I had my fridge and a lamp powered by a extension cord running up through my balcony door from the empty unit below mine...for three days, in October, during a pandemic. read more

The WORST property management company. As other former tenants have mentioned, they overbill for utilities. In December, it was a 27% increase in the utility bill which the property manager attributed to "tenants taking extra showers." In January, utility bill represented an 84% increase with no explanation of changes in billing practices (a violation of Seattle Municipal Code 7.25.050). Incompetent administration. I have had open maintenance requests that sat in the portal for months and then were simply deleted - not closed, just disappeared. They knowingly rent out units that have issues with flooding and leaks. This happened to me. I was rented a unit that had been experiencing flooding issues but was lied to by the site manager. After I moved out of the problem unit, they immediately rented it out to another tenant, who then experienced the same flooding issue. There are actually three units on the first floor that regularly flooded. Common areas are generally filthy; cleaned only when they're showing units. Absolutely zero care or concern for residents. I should point out that this is not public housing - these are market-rate rentals, although you would never know from the way residents are treated. I will never live in a Redside "managed" building again. read more

For nearly three years, I lived in an overpriced, older three-story walkup apartment building in Capitol Hill, Seattle, that was managed by Redside Partners. The onsite resident building manager(s) are the worst responders. Veronika Groth was quick to contact me when they needed something from me, but sometimes took days to respond to anything I needed, if she responded at all. For example, I gave notice to vacate and have been moved out nearly a month but still haven't heard from Veronika about the financial situation with my prorated last month's rent. I had to ping them multiple times to even get a last inspection and return the keys and even then it was Veronika's friend Moira who responded on her behalf. Maybe this review will finally get Veronika's attention and she can do her job. Or maybe Redside Partners should get a new building manager. My rating for Redside Partners is actually ZERO but I had to put one to leave a review. read more

I was priced out of my apartment by a 55% increase in my rent. The rent increase was made with the intention of booting my out in order to remodel the apartment. I believe this is considered illegal. They initially made an illegitimate form of notice of my rent increase, only effectively notifying me two weeks prior to the set date. This lack of prior notice would also be considered illegal. Even with the plan to entirely remodel the apartment, they still chose to withhold my damage deposit, arbitrarily quoting repair prices to the whole amount of the deposit. One repair noted was for damage to the walls that I'd already patched and that they'd already stated they'd paint as a simple refresher. The other damage was to windows cracked only on the outside layer of double-pane windows, something I simply wouldn't be held accountable for. The managers are pushy when it comes to getting their way with entering your apartment. They ignore many rules on proper notice. It's worth knowing the actual rules in order to get them to do some things properly. These managers are simply undignified, slimy, deceitful, and don't deserve any respect. They have no interest in the actual customers of the business and would rather get on their knees for their superiors in order to not take it up the backside instead. read more

Grateful for Jose who did a fabulous job getting the hole in our closet from the plumbing repair taken care of and painted very quickly. He is so very courteous and professional and we appreciated his help in a fairly stressful time. read more

Redside Partners has held my deposit for over 4 months and is yet to refund me my money! I rented a parking spot month-to-month through this property management company for over 6 months. This past March I notified Corey Cimball my property manager that I no longer needed the parking spot. I sent him my new address so he could refund me the deposit, however I'm yet to receive the deposit. Not only have I not received my deposit yet, Redside is sending me bills still for rent as if I'm still using the spot. I've emailed Redside and Corey about this issue, nothing but crickets. I've called Redside to leave a message, no call back! Ughh! Please give me back my deposit! Thanks! read more