We had Cory come out and get a hot water heater changed out in a day of calling him.read more

Dustin is honest, prompt and reliable. He is very patient when guiding and teaching his assistants…read morewho accompany him. He has been a blessing to me and my daughter several times through the years. I was so happy and proud for him and his little family when he was finally able to start his own business up! I recommend him to anyone who wants a knowledgeable trained professional who does his jobs right the first time.

From the owner: Customer care is our #1 priority!read more

It is very hard to find reputable people in business today but I must say Vance, is extremely…read morereputable. He came out here and cleaned my sewer out at a fair price. Vance did a stellar job, is extremely knowledgeable, tells you the truth so you can understand what's going on and is truly a honest, hardworking young man. I would give him five more stars if I could. He was the second plumber to come out but he was the first to be honest with me. Most people just try to get as much money from you as they can. However, if you're looking for an honest, knowledgeable, reliable plumber who goes above and beyond you found them because, Vance, is your man. Thanks Vance for being such a great plumber and human. I highly, highly recommend!!!

Great job! Fixed the clogged pipe in no time. Will definitely use his services again.read more

Horrible company and family. They don't answer their phones and always super late. Don't use unless…read moreyou wanna waste your time.

They were on time and professional and were able to point out what exactly was wrong with my water…read moreheater. However, To me the pricing seemed extremely excessive, so I contacted a company that Rheem suggested on their website and it turns out they were less than half the price and did the job quickly. To be fair to The Plumbing Pros, the company that eventually got my business provided me the pricing over the phone and perhaps it could have been double if they came out to visit and felt that I could afford paying much more.

We've used Mike for a long time and have had NO issues with expertise, fairness, or scheduling. The…read morePlumbing Pros are extremely knowledgeable and trustworthy, plus the quality of the work is always top-notch and a great value.

I never ask for a complete re piping. I paid 175.00 extra for the garbage disposal .The refill of…read morethe dig took 1 hour. regardless of how you want to sugar coat this, I paid over 1,000 per hour for the dig and refill, total of 4 hours and over 4,000$. I was told if you could reach the water leak from washing machine you would fix that also at the price you charged me for the leaks, which was a fair price., that was not an extra bonus you did for me. The cost of the dig and refill is what was extreme and my complaint. your service man Brian was very nice and understanding. I will give you that.

I called this company about a gas leak and got an answering service. Someone named Michelle called…read moreme back promptly. Explained it would be $79 just to come out and check things out, and give me a estimate to fix the leak. Which I agreed to. When the service tech arrived, he never stepped foot in my house. We walked around to the side. He explained what they were going to do. Spray soap on all gas connections, and the cost would be $599. If it took longer than two hours, the price would increase. Buyer beware! Shop your plumber, the repair cost is half of what these people quoted me under $300

Giving 1 star because they completed only about 30% of what I needed. I scheduled a service online…read moreand followed up by phone to ensure someone would come out to assess multiple items: sprinkler repair, aerator check, and septic pumping. Instead, they sent a driver with only a pumping truck, who didn't know about the other issues and could only pump the septic. For the sprinkler issue, I received a generic and overpriced quote (~$500) to install two new heads when I simply needed one reinstalled. Worse, I was told I'd have to accept that quote just to get a technician to diagnose the real problem. When I called to clarify, I was informed I'd need to pay $150 for a visit to assess the issue -- which is exactly what I thought I had already scheduled. To top it off, their truck damaged my driveway. I've attached a picture and will be sharing this experience on other platforms to help others avoid the same. Disappointing service overall.

To my surprise, Underwood Plumbing apologized for inferring that the problem I wrote about in my…read morereview was mine, that I refused to have a regulator put on the LP line to supply a new gas range we bought. They admitted that a regulator is a must, and not an option. Gas from a propane tank is under high pressure and not having a regulator can, with an ignition source, cause a fire or explosion. The Samsung range we purchased with it's safety valve and regulator shut things down so we thought there was a problem with the range, I appreciate Stephany Underwood who, at first, defended her company but then stepped up to accept responsibility and do the right thing. They did reimburse me the costs of having another company install a regulator. Integrity is the integration of what one believes, with what one says, with how one acts. In this instance, Underwood has acted with integrity whish is in there motto.

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.