Dustin is honest, prompt and reliable. He is very patient when guiding and teaching his assistants…read morewho accompany him. He has been a blessing to me and my daughter several times through the years. I was so happy and proud for him and his little family when he was finally able to start his own business up! I recommend him to anyone who wants a knowledgeable trained professional who does his jobs right the first time.

From the owner: Customer care is our #1 priority!read more

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

Prompt response time and service. Trent was thorough and took extra effort to avoid cutting…read moresheetrock for replacing ice maker waterline valve. Friendly, quick and left no mess. Also the price was competitive to others in the area. I would definitely recommend to anyone searching for plumbing services.

I called this company about a gas leak and got an answering service. Someone named Michelle called…read moreme back promptly. Explained it would be $79 just to come out and check things out, and give me a estimate to fix the leak. Which I agreed to. When the service tech arrived, he never stepped foot in my house. We walked around to the side. He explained what they were going to do. Spray soap on all gas connections, and the cost would be $599. If it took longer than two hours, the price would increase. Buyer beware! Shop your plumber, the repair cost is half of what these people quoted me under $300

I was visiting North Texas, checking on property, and had a limited of time to get a repair done,…read moreand I do 't live in Texas. I emailed BFP Sherman thru Yelp. Within 6 hours, I had 2 men from BFP come to my home (arriving 10 minutes early), tell me the problem, the fix, the quote and then got to work. And thank you for the generous military discount! I think it was Brandon and Josh, I am terrible with names; they were great. Polite, knowledgable and friendly.I now know who to call when I need plumbing work done.

I called Aaron about a leaking water heater and he was able to show up and replace my water heater…read morethe same day for a fair price. Highly recommend this business.

Very dishonest. Lied to me and my insurance company. I would not recommend them. Delayed my job…read moretwice only to decline the work after making me wait with no water

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

Highly recommend!! Converted us from a tank to a tankless and they were very quick efficient and…read morerespectful! No complaints !

From the owner: We specialize in water heater installation with tank and tankless units. We strive to provide the…read moremost affordable prices with the highest quality service

For some reason I am quick to write a negative review and really slow to take the time to write up…read morea positive experience. I think most people are like me to a certain degree, so when you find a place that gets positive reviews over and over again, that is a pattern worth noting. As for my experience, I have used Dusty Underwood Plumbing on a number of occasions. I had a leak fixed then I had an outside faucet installed, a tub installed, a toilet installed, and some pipes replaced under the house. Each experience was utterly and completely positive. The guys at Dusty Underwood Plumbing explained charges to me and never tried to sell me things I didn't need. Online reviews are hit and miss, so if you aren't convinced by my positive experiences, check out the scores of reviews on other sites that laud the expertise and integrity of this local business.

Giving 1 star because they completed only about 30% of what I needed. I scheduled a service online…read moreand followed up by phone to ensure someone would come out to assess multiple items: sprinkler repair, aerator check, and septic pumping. Instead, they sent a driver with only a pumping truck, who didn't know about the other issues and could only pump the septic. For the sprinkler issue, I received a generic and overpriced quote (~$500) to install two new heads when I simply needed one reinstalled. Worse, I was told I'd have to accept that quote just to get a technician to diagnose the real problem. When I called to clarify, I was informed I'd need to pay $150 for a visit to assess the issue -- which is exactly what I thought I had already scheduled. To top it off, their truck damaged my driveway. I've attached a picture and will be sharing this experience on other platforms to help others avoid the same. Disappointing service overall.

These guys were a true life saver! When some plumbing outfits were not even answering their phone,…read moreHometown Plumbing made us a priority. Their team was dog tired when they arrived to our house, but they continued to provide exceptional service. I will not hesitate to recommend and/or use them again for any plumbing needs. Glad we have a great local company in the Anna area.

Professional, courteous, on time and were able to fix the leak at a very reasonable price.read more

I've had an outstanding experience with ION Plumbing. They replaced a broken showerhead and also…read moretook care of my hot water heater, both of which were done quickly and efficiently. What really sets them apart is their exceptional customer service. Anytime I've called them, they've been incredibly willing to help and ensure that any issues are resolved promptly. As an Airbnb host, I truly appreciate their understanding of the importance of quick and effective service. Highly recommend them! Texomav Airbnb (Dennis)

Ion's crew has helped us out a couple of times... to do the scheduled maintenance on our Rinnai…read moreinstant water heater, and then to install a new Halo H2 Zero whole house filter system. The techs are very knowledgeable and thorough. I appreciated that they were easygoing, but knew what they were doing. The owner, Michael, was personable and able to provide the answers for our particular issues out in the country. Our go-to for plumbing needs!

We had Cory come out and get a hot water heater changed out in a day of calling him.read more