horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.

Great service - very reliable and hands down best plumber. You can't ask for a more honest and…read moredependable plumber who is very affordable. Red has done both small leaks and big projects for us. Highly recommend

Bad customer service, called the company for a plumbing issue and while talking to the gentleman he…read morebecame argumentative and hung up on me before I could finish explaining what it was I was needing.

Updated - Company did reach out and has asked to make it right for us. Everyone deserves a 2nd…read morechance and we have agreed to speak with them. I will update as needed as I believe honesty is the best policy. This company did not show up for scheduled appointment after confirming they would be there. We understand that things come up, but there was not even a follow up to apologize for not making it.

Charles came and helped me with a job when no one else would. (New gas stove conversion/hook up)…read more He answered my questions and was able to fit me in when it was convenient for me. He was polite, friendly and did quality work! I recommend him highly!

My house was destroyed and had to be mostly rebuilt and I was worried about the plumbing under it…read moreafter everything was adjusted and the foundation was redone. So I called them out to take a look under the home to make sure that everything was good. They found that there were a couple of issues and they fixed them the same day. I felt that they were really fair on pricing and they were fast which helped us to move back in fast.

I called this company about a gas leak and got an answering service. Someone named Michelle called…read moreme back promptly. Explained it would be $79 just to come out and check things out, and give me a estimate to fix the leak. Which I agreed to. When the service tech arrived, he never stepped foot in my house. We walked around to the side. He explained what they were going to do. Spray soap on all gas connections, and the cost would be $599. If it took longer than two hours, the price would increase. Buyer beware! Shop your plumber, the repair cost is half of what these people quoted me under $300