Been an owner working with this company for about 3 years. Although there are ups and downs in this…read moreindustry and due to inflation the labor and the materials are crazy, but that doesn't reflect the work this company does. They are by far the best property management I have had since my prior company retired. If you keep up with them they will keep up with you. I read the comment of what seems to be an owner of a home this co. manages. Something you can do as an owner is go do it your self. I don't live in Texas and when it comes time to paint or "make ready" , go do it your self or find the contractors to do it for you. Because I'm sure you will really know the costs of what these contractors charge. Midland is a small established town compared to other cities in the nation so contractors know that and can charge what they want. Because I am not cool with paying so much for paint or some handy work I fly in and do it myself. If your quoted on something get it in writing, although I have good communication with these ladies I do everything via email. For their protection but most importantly mine. People make mistakes we are not perfect so it's good to communicate via email. These ladies with this company have been good to me these last 3 years , there are ups and downs but I really believe you won't find a better company in midland tx. I couldn't do this with out them.

I completely agree with the other reviewer - this company is either completely incompetent or has…read moreno integrity. I have to constantly check every month to see if they messed up or screwed me over on bills. You have to bug them on everything, otherwise they take absolutely no initiative to find tenants or inform you about anything. This is just an example of 1 month of problems with them! 1) Cleaning Fees You charged me $400 for cleaning The copy of the invoice bill from the cleaner was only for $300 Why was i overcharged $100? 2) Property Mgt Fees You charged me $750 Our contract states leasing new tenant will be 50% of 1 month's rent. The house is renting for $1350, 50% of which is only $675. Why am I being overcharged by $75? 3) Make-ready Charges Overall You charged me $400 cleaning + $1372 for labor and materials The house sat for 1 month off the market so you could schedule the work to be done by your in house service people since it was "cheaper". It wasn't until I emailed you that things got scheduled. I accepted that. Then in your emails to me you said "The home was left in good condition a little bit of paint and some new blinds, most of which the tenant left for us to replace with." Why would it cost $1772 to make ready the house when you said the house was "left in good condition"??? 4) Security Deposit You said "The make ready should be covered by the tenants deposit." You gave me $250 of their security deposit I know their full security deposit was for $1500 Why did you not pay me the full security deposit of $1500 since you said "The make ready should be covered by the tenants deposit." The total make ready bill was $1772, not $250! 4) No notification of approval for repairs In our contract it states you have right to"hire contractors to repair, maintain, redecorate or alter the Property provided that Broker does not expend more than $500..". Above that amount, you must notify me and get my explicit approval before spending the money. There were 2 bills over $500: one for $538.22 and another for $833.61 I never received an email nor phone call asking for my explicit approval to proceed forward Because I did not give my explicit approval, you are in violation of the contract and I am not liable to pay those fees 5) Double counting of make ready charges You charged me $538.22. In that invoice, it clearly states this was for MATERIALS only. Items purchased were Dishwasher, locks, blinds. You charged me $833.61 of which $400 was labor and $433.61 was for materials. In this bill, it mentioned Paint, hang blinds, hang bifold doors, change locks. Why is there a charge of $433.61 for materials when there was already a separate bill of $538.22 for the SAME materials that already covered Blinds and Locks. It seems suspicious that $433.61 materials would be charged for just Paint?

Great selection of flooring and countertops. Showroom is beautiful. Staff is very professional.read more

After moving into our house, it was imperative to remove the 30+ year old carpet and put down new…read moreflooring. Upon a recommendation from a family friend, we contacted Yates flooring and couldn't have been happier. The manager came to our home and measured all rooms that we needed to change out and sneered all questions that we had. Except for the, what flooring do you recommend question. But that's a harder question to answer with anything other than come to the showroom and look at what they have to offer. He was right, immediate overload as soon as we walked in and it looked like they had a bunch of everything. He helped us narrow it down to what we were looking for and then we picked out what we wanted to use. The flooring was ordered and install date was set. We went with carpet in three bedrooms and vinyl plank in the fourth. The crew ripped out all the old carpet and lid the carpet (one piece no seams) as well as laid the vinyl planks in one day. All rooms were cleaned up and ready to be lived in and no trash was left on site. Crew was professional and polite.

This store is very nice! I needed to get a fireplace screen. Their quality of screens were amazing…read more It is one that won't be breaking on me anytime soon like the cheap ones you'd probably get online. The staff is super friendly as well! They have a nice selection of grills, tools, and other stuff. I tried to not stay too long because I probably would have gotten too many things at once. Anyhow, what a great store in Midland. I wish I would have found them sooner!

I've been remodeling and flipping homes for several years now and believe me when I say this,…read more"Window Source of West Texas is the BEST and EASIEST company to deal with!" In the past I've had horrible experiences with contractors showing up late, not showing up at all, making a mess, leaving a mess, doing mediocre work & the list goes on. Abraham Loewen has been the same technician on 2 of my job sites and he has further exceeded my expectations every time. Not only did he pick up after he was done, he went back and cleaned every window plus window frame individually. The time it took him to finish was a few hours for 10+ windows. I'm extremely happy with the service/work/quality they provide. Huge thanks to Vanessa the sales lady that helped us choose our windows and provide us a quote. I would highly recommend using these guys. I will refuse to use anyone else!

I have never been so stressed out in my life. The Window Source salesperson, Lisa M is by far one…read moreof the most unreliable and inconsistent reps I've dealt with in a very long time. Our first meeting was 4/16, which went fine. 2 days later, I was sent quotes. After looking over quotes, I changed my mind and went with black windows and black wrap because my house is white. Lisa text'd me she was too busy to provide an updated quote, and she would have a Vanessa W. send a revised quote. When the quote was received, it was a quote for white, not black, windows, and not all windows were included. So I started calling, emailing and texting; I'd either get no response or a long, drawn-out text message about her health/family issues. This is not the way to gain or retain a customer base. Now, with all that being said, this is probably a GREAT company; you just have to get past Lisa to get those windows ordered and installed. ** As of 5/1/26 --- No accurate quote has been sent.

Leased a place from these folks for 2 years. Single no pets…read more $1850 deposit. I knew I wasn't getting it all back when I was moving out. I had a cleaning crew come and clean at the end of the day the charged me another $600 dollars to clean the place. Ridiculous! Fair warning right down every single thing that's wrong with the place and keep notes put it in a file. Take pics of place when moving out and clean the drawers out in the bathroom and kitchen because if they find Bits in the drawers they will hit you hard!

I would give 6 stars if I could. This review is long overdue, the team from The Sales Team Realtors…read morehave been great from the beginning. They started managing my property in late 2016. I've interacted with Ric, Tracie, Julie and lately Carol Garza. All of our interactions have been cordial, and professional. In real estate things break, the economy changes, etc. There are so many unexpected problems that need to be solved. My property is older, needs tree trimmings, and regular maintenance. The team communicates with tenants, prepares leasing contracts, and facilitates service requests. Even when I've had to deal with dishonest service providers, The Sales Team has worked with me and provided support every step of the way. I highly recommend this company and I'm grateful I found them. Lastly, they are very responsive. In these 6 years, I have always been able to have someone respond to me when I have inquiries.

Install was perfection great quality of windows that you can only find at this place. The cost was…read moreby far lower than other bids.

Nope... Wasted 4-5 months going back and forth with these folks just trying to get an estimate on a…read morewindow with a small crack. Was told numerous times the wait was 2-3 months out for someone to come by, yet I tried to set an appointment, and they "don't make appointments." I understand the Permian Basin dynamic of the customer being at everyone's mercy, but how do they even do business?? They won't return your call even if they say they will, so skip this place all-together. Not worth it.

Awesome Experience. I found Grime Stoppers While searching for an Interior and exterior detail on…read moremy truck. Troy was not only quick to respond, but stayed in contact with updates during the process. If you have been in the area for more then 2 weeks, you know how bad the Dust can be. It works its way into every nook and cranny. I had been working on a pipeline for the last 2 months. So needless to say it needed a good cleaning, and Troy did not disappoint. He was able to work me in on a Sunday which is amazing as it is the only day we get off. When the truck was ready, a coworker took me to pick it up. He could not believe it was the same truck. If you are looking for a professional detail at an amazing price, give Troy a ring. You will not be disappointed

We had a wonderful experience building with Diamond Homes. Elia and Armando Jr. were great to work…read morewith, they always responded to our requests or questions the same day, and were flexible to work with around our busy schedules. Our house is gorgeous, better than we had imagined at the start. There were so many added details we would have never thought to include that make our home special. Elia was great to talk about design with, she has a great eye for style. Elia and Armando Jr. were great at making sure we had fixtures, brick etc. picked out on time and upfront about any additional costs that might be associated with extra items we added. Since this was our first time building a home we had a lot of questions. Armando was great at explaining the building process and always willing to meet us out there to look through things. We loved that they preferred working with local stores and clearly had a great relationship with those teams. Would highly recommend working with Diamond Homes if you're looking to build here in the Midland area.

Diamond homes provided us with a beautiful house in a timely, cost effective, and professional…read moremanner. The custom flexibility they offered during the design and building phase along with excellent communication made for an enjoyable working relationship. I highly recommend working with Diamond Homes.