We just had nearly 20 windows replaced in our new home, and are extremely thankful that we decided…read moreto go with Windows Pittsburgh! After reaching out to several other window companies, we knew that once Jim from Windows Pittsburgh stopped by to provide us with a quote, his company was the one that we wanted to to go with. From the moment Jim, the owner of Windows Pittsburgh, stopped by he was completely professional and made sure to keep our consultation around an hour, which we appreciated. We went back and forth for weeks about grids and colors, and Jim was extremely patient and didn't pressure us at all during this time. For anyone who has shopped for windows, you would understand how "sales-pitchy" these consultations can be. Jim did not make us feel pressured or rushed in to a decision what so ever. He was just a good, local guy, who was thankful to do business with us. Windows Pittsburgh is locally owned, and operated. I liked this because I knew that we were giving back to our community vs. giving in to the larger window companies. After our initial consultation we did have one person come to get exact measurements, and then our actual instillation was approx. 4 months after our order. The installation was scheduled for three days, but it only took the installers two days total. I can not speak highly enough about the installation process because they really took their time to do things right, and cleaned up (very well) as they moved throughout the house. Drop cloths were used on the floors, and they swept and cleaned up after each window. I didn't worry at any time about broken glass, nails, etc. They did a fantastic job, and even wiped and cleaned the new windows (they will never be this clean again!) When I met with Jim initially, I told him that I heard of Windows Pittsburgh from Yelp. He seemed surprised by this, because he doesn't use Yelp for advertising anymore. As you know, this company isn't as heavily broadcasted in the Pittsburgh area. I'm hoping that our review gets noticed, and that anyone looking for new windows or exterior doors in the Pittsburgh area will consider using Windows Pittsburgh, they will really do a great job and you will be happy with the results!

I don't think I could have been more impressed with Windows Pittsburgh. Jim was very courteous and…read morefriendly, patient and understanding ... basically an all around good guy. Prices were very good and the quality is top notch. The installation was a breeze! The guys were courteous of my toddler and my house. They cleaned up everything and hauled away all trash. Would recommend Windows Pittsburgh to absolutely everyone.

I chose Specialty Window and Door, owner Rick Fish. Price very reasonable, Rick is a local guy,…read morelots of people recommended and word of mouth is golden for a reputable local business, and no high pressure sales pitches. No need to get quotes for your whole house to buy more than you need if you don't want. The installers were just here and very professional. They look great! Know that the whole industry is backlogged and the wait for the windows to arrive was about 8 weeks from ordering. The 2 windows pictured (67 x 24) double sliders with one side screens, vinyl made by Alside in the U.S, with enhanced cavity foam ordered in April cost just under 1500 total. I'm totally satisfied and pleased.

We had Specialty Window and Door install two doors-one of them was unique in that it has a doggy…read moredoor and is built to aid accessibility to our deck. They paid a great deal of attention to this job, from initial visit to installation. Definitely recommend them!

Windows are leaking for the past 8-9 years. Window World would not replace them nor pay for the…read moredamage to plaster, wood trim & carpet. They used numerous excuses for the leaks saying it is due to bad siding or bad roof. Their a ledged warranty is suspect.

The actual installers where fine but I had to fight to get my windows installed on time and then…read morefight to get my siding installed at it was late and then they were supposed to deliver it when I was gone if there was a problem they were supposed to call. no phone call so when I showed up and it wasn't there I called and they were like oh well. i travel for a job and had taken time off to be home they were just like oh well. they knew I traveled for a living so I took two weeks off for no reason and couldn't go back to work then they finally showed and that meant taking more time off. so 4 weeks without work and they delivered the wrong color trim so they had to stop early the first day because they couldn't do any more without the trim. they did come back with the right trim today. no idea how much longer this will take. the worst part is I have to use them again to finish thr back side. I decided to use someone else to put my back window in because they only install the same size window over the old frame. they don't actually replace trim or anything. Im truly unhappy with them customer service. though as I said their installer both for the window and siding are the only reason they get any stars. the installers are great. the rest of the chain to get the stuff is absolutely horrid. Super unhappy

If you have read any of my other reviews, you know i don't give out 5 stars lightly…read more Metropolitan was wonderful to work with through the entire process. Helpful, non pressure staff at their showroom. Our in home sales rep knew her products & was helpful in guiding our decisions. (We did a lot of research & saw many other products) Ordering and scheduling was a breeze. The installation was amazing. Entire house (21 windows) was done in 6 1/2 hours. We love these new Marvin Infinity Windows and would highly recommend family owned Metropolitan window company.

Is wonderful company. Wonderful windows. This was the…read moreeasiest company to work with. Top notch experienced crew came and installed my new windows without a hitch. I would only recommend Metropolitan. My old windows were Anderson, but it seems that they only want to make a sale anymore. Had quotes from both, and happy that I chose Metropolitan. Plus, they are beautiful!

We talked to several window companies and really appreciated Superior's respectful way of doing…read morebusiness. We replaced our 3 front windows. Larry did the installation, carefully and professionally. We love the result. Highly recommend!

THIS COMPANY IS FANTASTIC!!! The salesman was down to earth. Did not try to upsell or waste hours…read moreof my time. The installer came, installed, and left. Their craftsmanship and professionalism is outstanding

Window shopping is hard. Zen Windows saved me from one of the big window companies that does a song…read moreand dance to get you to sign. Zen had a fair price and didn't budge on it. I like their double lifetime warranty and the quick response time on emails. Our new windows are installed and look great! We did have one window backordered and the installation of the others was delayed for a few months due to that. Given the COVID environment, that makes sense. Overall I'm satisfied and really glad I didn't pay twice as much for the same windows with the other installer.

If I could give a zero I would. I need one window replaced but, Zen told me they only replace 3-4…read morewindows. So, what is a person to do if they need a window replaced and a window replacement company won't replace it? What do they expect me to do? Buy a window and install it myself? I'm disgusted with their response. It can't always be about how much money you make. Sometimes you just have to do the right thing.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

Had them replace 2 of my windows with new ones, it took a while to get them installed due to…read moregetting them to Morgantown from the factory, once they came, they got them replaced quickly and they look great, the guys came and did a good job of cleaning up, I did put down some tarps because one window is in our bedroom so I didn't want to get the carpet dirty due to it being winter at the moment, only thing was I found a few pieces of wood splinters left behind that could have been bad if we got them in our foot, also found a piece of glass in my driveway after they were gone, which could have caused a problem, but all good, I will have them back to replace a couple more of my windows in the future. The price, I am not sure of because I have never replaced any windows before, but they did knock some $$ off because of one window being sent to the wrong location and they had to get another window made, but I feel like they were fair, also like to support local businesses

Excellent service, fair prices. Old-school business that will help you in any way they can. They…read morecome to your house and give you a fair estimate. Installation is flawless--I had both fixed glass and sliding door glass panes replaced. When I started asking for too many trivial things to do around the house they suggested how I could DYI most of those little things and save a ton. For example they told me "no point having two service calls to trim the edge of and old plate-glass mirror (to remove moisture damage)" when at the store they would trim it for only $10--I just had to remove the mirror and take it to the store myself, where they even helped me unload-load it to my car.