This was one was the worst experience I've ever had…read more They said it would take 10 days max, but it took about a month or more. They did not come every day, and when they did come, they would arrive around 3 pm to 5 pm. They would work past midnight. Sometimes finishing around 4 am. I had to apologize to my neighbors and ask for leniency multiple times. The workers left trash (fast food bags and wrappings, and cigarette buds) around, leaving our family to clean up their trash. They also put a black covering on the opposite side of the garage where we moved our items so that they could work. But it was obvious that they did not pay attention and did not care, since the dirt got everywhere, and again our family was left to clean up their mess. The upsetting part is that these are concerns we addressed before we contracted them. And they were happy to LIE and say that everything would be well taken care of. Things get worse when they PARTIALLY COMPLETED the job. They were done covering up the garage concrete and driveway asphalt. ​Asphalt was not done evenly and smoothly. They told us they would come back when the weather got warmer and complete the job, including sealing the driveway. But even after leaving multiple phone calls, sending messages, and an email, we have not heard from them. One of the workers unplugged our freezer, which made all the food rotten and left our brand new freezer smelling like a dead body. My mom and I cleaned out all the food because the workers couldn't breathe near the freezer. they said they would get someone to come the next day to clean it, but it was already spilling over to the ground. How would we just leave it be? They tried to wash the stench away with their power cleaner, but all it did was scratch and break our freezer parts. the smell still did not leave the freezer after my mom and I used Clorox, vinegar, and baking soda. They did not compensate us for our food or our labor time to deal with their mess. They said they would compensate our food worth over $1,500.00 by not taking payment for sealing the driveway which cost $700.00. But it doesn't matter anyway, since they completely ignored our calls and message to schedule the work. The concrete job was also done poorly, there are clumps of concrete that were not smooth out and ruined our garage. I decided to trust their company and decided to go with them since Angi/Angie's List recommended them.

We had water leaking into our basement and the carpet was getting very wet so in a semi-panic I…read morecalled iPlumb around 9am in the morning. The lady I spoke to said she could have someone here at around noon and the technician would call me before they headed over. So I wait till noon and not a word from them...I wait awhile longer and finally call but it goes into voice mail. I leave a message, thinking they would call me back soon. At around 3pm I call again and leave another message, still no return call. I decide to call another plumber so I started calling around. At about 3:30pm, the lady with iPlumb calls back and says they got backed up (of course!) and someone would be calling me soon to let me know they are headed over. I wait about right till 6pm and a technician finally calls me to tell me she is heading over. Here it is six hours past the time when they told me there would be here (noon) when I first spoke to them in the morning. I told her it was too late as I had called another plumbing company and they had someone here at our house within about an hour and a half. In fact the other plumbing company's technician had already arrived and found the problem (broken sump pump) when the iPlumb lady called me to say she was coming over. I think when I spoke with them in the morning, they probably knew that they couldn't get someone here at noon but didn't want me to call another plumber so they told me their tech would be here at noon. Then kept stringing me along until it got too late in the day when they thought it would be too late to get another plumber out. Otherwise someone would have called me around noon to say they were running late.....but I did not hear from them until 3:30pm. They fooled me but they made a mistake because now I have exposed their little game for others to see. Would advise all to avoid this company as am sure I'm not the first they have pulled this on nor the last. Update 3/27/19: Owner Angela saw my recent review and she began a slew of harassing phone calls and text messages. Early Sunday morning (3/24) while we were still sleeping, my phone began ringing multiple times and woke us up. I didn't recognize the number so didn't answer and let it go into voice mail. Later I listed to it and it was iPlumb owner Angela, calling to complain about my review I had left Saturday. I didn't return her call as I thought it very unprofessional and outright rude to call someone early Sunday morning that related a business matter. She could have easily waited until Monday and called on an appropriate day. Later that evening about 6pm, my phone started ringing again but this time from a different number.....again I let it go into voice mail. It was Angela again and she left a 2 1/2 minute rambling message; however I only listed to the first part to see who it was and didn't bother listening to the rest. She called from a different number trying to trick me into answering - a very underhanded thing to do. I didn't return her call and then she started texting me multiple times - basically continuing to harass me for leaving the negative review. I text her back to leave me alone and not to text me again or I report her to the police for phone harassment. She continued to text me even after I requested she stop so I will be filing a police report against her for harassment. I would advise anyone needing plumbing service to avoid this company else you might go through what I did.

10pm Saturday night. Not sober. Bathtub faucet stuck to full blast on. Awesome…read more Step 1: get another drink Step 2: turn off water....where is that again? Step 3: start looking for 24/7 plumber Turns out some 24/7 plumbers aren't actually aren't. First one I tried didn't get back to me for hours. Second one said they would get back to me during regular business hours on a recorded message ( err 24/7?? ) AA Rapid Plumbing was next - they answered the phone - with a human! A friendly helpful human. At this point I (ok my husband) had turned off the water and it was super late so we requested Sunday morning service. Sunday arrived and Cesar appeared smiling at our door. In an attempt to fix it ourselves we thought we should definitely rip it off the wall. It seemed like a good idea at the time. Cesar however was able to replace the bits we messed up and get everything working nicely again. He did require a part that was not in his van but instead of making us wait for an ordered part, he found it at a nearby store and picked it up. There was an extra charge for this but we were just relieved it was an option. Overall we were very happy with the plumbing service received and will use again. No negatives to mention. (Cesar also gets extra points from our dog Ripley who adored him.)

Paulo Ceaser and Ivan replaced my gas furnace that had multiple problems right at Christmas week…read more Ceaser checked the sizing and gave me a good price for a new unit from a better brand than the builder grade Gooden unit that the prior owner had put in when they expanded my home in 2011. The new unit is Ruud a unit with great reliability reviews. It's the same size as the prior unit but better. They really Ivan installed the unit cleanly and smoothly in a day and left my home really clean after having removed the failed unit. Paulo Ceaser and Ivan are great guys really competent and nice. They explained great answers to every question I had and were awesome 0n a scale of 1 to 5?I'd give them a 10!in every aspect of rating. Thank You!

We had to have A1 Trenchless come out to replace our main water pipe. In the process of the work…read morethey had to move our 6 year old water heater out of the way, and in doing so damaged it so that now it is leaking. When we told them it was leaking, they said nothing they did caused the damage, and that now they need another $2000 to replace the water heater! We explained that we just paid them $5000 and the water heater was in great working condition before with NO leaks. SIDENOTE: if the water heater had been leaking, they would have have included it in the estimate while replacing the pipe! So, they are trying to get more money from us for a mistake one of their employees made. Very unsatisfied and upset about this transaction, will NOT be recommending them to anyone... Beware future Consumers!!!!!!!

Terrific job! Fast, neat and very reasonably priced. Scheduled really quickly, too. They had…read morepreviously replaced a sewer line for us. This time it was a water line, which they did with only trenching at the two ends, then pulling the line through when pulling out the old. Will definitely use again for other projects.

Just a great experience. Frederick is a complete professional. Came and replaced an old tankless…read morewater heater. He did so quickly and the cost was very reasonable considering the type of work and time involved. He was also extremely responsive and worked beyond the hours that many contractors are willing to do. I totally recommend him and his company.

fast to responded and solve the problems quickly.. but EXPANSIVE! I thought the job would be $500…read moreetc.. but costed me over $1300

I have used the services of Elite Plumbing several times. the owner , Glenn Estrada, runs an…read moreefficient, skilled business with excellent craftsperson's. The work is done efficiently, professionally and with care. After the first experience I knew that I had found the knowledgeable, fair-priced, high quality business that I needed to handle my plumbing issues. I highly recommend Elite Plumbing.

I had a major Water problem in my home. The main Water pipe was leaking on Two sides. It had to had…read morethe Pressure Valve/Copper pipe replaced. I spoke to the owner last week on a Thursday to see if he could come out to check out my water pipe problem, I just wanted to also mention, I was dealing with another Plumbing company that I had a strong feeling since they were very unprofessional with their follow thru and leaving me waiting for Three days after they came out to see what the problem was. Elite Plumbing came out on Saturday to check out my problem and fixed it on Monday. He put me on his schedule even though they were extremely busy/booked for this day. He came during the time he stated, fixed my problem, was extremely professional with his follow thru, and fixed it quickly. I now have running water throughout my house and I am very happy. Thank you S.Wilson

Ed was great to come out of his area to fix a real mess that another plumber left me with.read more

I have used O'Quinn's several times over the years. The first time was about 9 years ago when the…read moreplumber I had always used wasn't able to get out very quickly. Since then I've used O'Quinn's for all of my plumbing needs. They're responsive and if there are any issues they resolve them.

Great find for Falls Church City (and beyond)! This is a professionally managed business that feels…read moremore like a family operation. Mogi was excellent: prompt, thorough, and giving me clear options for doing only the work that was really necessary at a reasonable price. ProCrew is our new go-to plumbing company!

Procrew came out to check a water leak under the kitchen sink. This was a dispatch through a home…read morewarranty. Within minutes he'd diagnosed the issue as coming from the faucet above. He very quickly replaced the faucet, and added a soap dispenser to replace the old sprayer. Super nice, very professional and solved the issue. Highly recommend!

Inconsistent communication and lack of follow up with potential clients and employeesread more

I highly recommend H-TWO-O of Maryland. I had a main water pipe job and received four bids--theirs…read morewas the most reasonable. Dwayne, the project manager, explained the work clearly. The job was completed with the utmost care. They filled the cement and even replanted grass in the areas they had dug. I plan to recommend them to all my friends and family.