I've been going to this bike shop for 10+ years and they've never disappointed me. From picking up…read morea new bike to getting them serviced, they've always been great with their customer service and attention to detail. I highly recommend Scooters if you're looking for a great bike, service and value.

Wonderful staff and friendly. Have three gorgeous, friendly dogs roam around and without…read moreinterfering with business. Seems like a great place to work... Brought my bike in for BB replacement and although they couldn't get me part due to shortage parts throughout country, I've found part on eBay and dropped off. They got it done after memorial weekend as promised and on time. Highly recommend the place.

Wow. I have been…read morelooking for a new bike for a year. I have shopped in Ohio and New Jersey before coming to Firehouse Cycles. After trying out a few bikes, I found out Firehouse Cycles carried the bike and color I was interested in. Not only did I walk out with a bike I loved, but I also had the best experience at Firehouse Cycles. Buying a bike can be a huge investment, regardless of if you're getting your first bike to ride around town or looking for a top of the line race bike. So whatever your price point, you want someone who will be sensible, thoughtful, and helpful. And as with any purchase, you want to leave feeling excited, confident, and assured about your new item and the service you received. That's exactly what you'll get at Firehouse Cycles - the perfect shopping experience. I called ahead asking if they had the bike, color, and size I needed. Mike, the owner, offered to hold the bike for me for several days until I could make it out there. Mike was extremely well-informed, patient, and welcoming. I learned a lot about my new bike in the process, and felt comfortable to ask any and all questions. Within thirty minutes, my bike was ready to go fitted with all the accessories I had requested. Plus he picked water bottles and a helmet to match my new bike. This was also a great place to test ride a new bike: they have a large parking lot and quiet neighborhood around back. He offered to drive the bike to our house even though we live 40 minutes away! As you can see in other reviews, this is the norm. When I let him know this bike would be coming with me back to Cleveland, he said to never hesitate reaching out if I ever needed help with my bike. Mike also helped us pick out two bike racks for two separate cars, and even took the time to teach us how to set it up and secure our new bike. I left the shop with a huge smile on my face. I wish every shopping experience was like this. Thank you Mike and the rest of the team at Firehouse Cycles!

Don't waste your time taking a kids bike for repair here! $36 to replace a tube. $13.25 for a the…read moretube you can by elsewhere for $6.00. Shameful!

Scott was very helpful with fitting of a new Ibis Ripmo. While waiting for delivery he replaced…read moresuspension seals and refreshed. I'm looking forward to getting them both out onto the trails. I highly recommend Evolution Pro Bike Shop for excellent customer service and mechanical maintenance. This is the shop model of the future for enthusiasts.

We were so thankful for the knowledge and expertise along with the friendly & warm welcome from Kai…read more(sp?) his dog. Scott was able to help us and get us on the road quickly. He was super helpful and we would not have had the adventure ride from New Hope to French Town without him! Thanks Scott we were the ones where you found the screw in the tire well that was there for who knows how long... THANK YOU!! -M & K

Michael knows bicycles and will take the time to share his vast knowledge. He has fixed mistakes…read moremade by other shops.

MIKE KNOWS BIKES!!! This is a serious bike shop with serious gear. Mike is very generous with…read moresharing his experience and knowledge. Really cool!!!

For more than a decade here in Philadelphia, TROPHY BIKES has sold and serviced the world's best…read morefolder bikes: BROMPTONS. We ran into an unusual issue with a Brompton Superlight fork, damaged by overtightening, and a "cone expander" stem design which Brompton has since changed into a more conventional/reliable wedge style. YES, we had a replacement fork in stock at Trophy - but the stem was also slightly damaged and a new one would have to come from England. Would it be possible to get it repaired locally, at one of the best frame builders in the U.S.? Like everyone else, we'd read the wordy (and kind of whiny!) slams against Bilenky Cycle Works - long waits, disorganization, and other hallmarks of the "artiste" small shop. We did note that all these Yelp complaints were over a decade old, yet still highlighted up top because, frankly, YELP sucks and wants small bizes to pay them to launder their reps. We're in the bike world, too, and have endured our fair share of mega-entitled folks, eager to use web-reviews to carry out vendettas. SO ... we showed the damaged stem to Steve Bilenky. He estimated 6 weeks (which seemed all-too-optimistic when I saw the bikes in progress at his, er, full frame shop.) We said OK, because his labor quote was less costly than a new stem, AND it would keep the matching (British Racing Green) color (Brompton frame replacement parts are only in Black, generally), AND Brompton UK could not guarantee when stems would be restocked. 1) Bilenky Cycle Works completed the repair in two weeks. 2) Steve ignored our (non-expert) advice to just restore the stem, and instead upgraded it to the wedge design as currently used by Brompton. This eliminated the possibility of future damage to the new fork steerer tube. 3) When we examined the repaired stem, we could not detect the slightest trace of the original cracks. It was as new. 4) The stem / fork fit together perfectly and a decade-old Brompton Superlight is back on the road again for its delighted owner. Philadelphia has long been known as the WORKSHOP OF THE WORLD, and there are still some extraordinary artisans carrying on that handwork tradition. (Philly Typewriter, Liberty Bellows, Michie Violins, etc.) Bilenky is firmly within that tradition, and they are a tremendous asset to the cycling community. - mcget

I ran into the review for Bilenky Cycle Works and decided I needed to add another review myself…read more Some time back, I commissioned Stephen to build my wife and I our dream tandem. We talked on the phone, via email, shared concepts and we finally came to agreement on the details and I paid a down-payment for him to get started. I had very specific items I wanted to use for components and boxed them up and sent them away to BCW - including wheels built by Peter Jon White. A month or two later, I got a message from Stephen stating that they have used up my deposit funds and needed additional money to continue - I obliged he charged my credit card again. A month or two later, I again received a message from Stephen asking for more money as he once again has gone through the funds I had sent. This time I asked for status on the build - he said that they were still working and he had trouble with the plating, but he would catch up shortly and be back on track. He ended up charging my card again. A month or two later, I again received a message asking for more money. This time I had asked for pictures of the progress he has made - he couldn't provide any. Frustrated already, I demanded to see something he has done to make me feel comfortable with the build process. He then finally admitted that he had not made any progress on the build, but he needed money to keep his shop open. I am now furious with Stephen and decide to move on and get my money back as there was no telling how long it would be before I receive our tandem. I ask for my money back - he replies that he doesn't have it to give to me. OK - now I'm beside myself with anger. Not only do I not have our tandem after more than 6 months waiting, but he is telling me I cannot get my money back either. I then remembered that payment was always made by my credit card. I tell Stephen that I will file a claim with my CC company and get my money back that way. He asks that I do not do that, that I should just wait until he has more money to reimburse me. No way am I going to trust this guy any longer, and I also am way behind on my custom tandem build. I decide to file the claim anyhow and get my money back from them that way. I can only imagine what his issues are, but I wouldn't trust this guy considering my experience and lies from Stephen. Oh, in the end, I did get my parts back - I was surprised as I thought they were long gone.

Same as Buck's County Bicycle Company:…read more http://www.yelp.com/biz/bucks-county-bicycle-company-levittown

Alan is really knowledgeable about most things bike related. Persnickety at times but that is his…read morecharm. Has a lot of great stuff. Really nice frames, and a Serotta fit kit. Highly recommended.

If you want the shady auto mechanic/pushy car salesman approach to biking, Mr. Alan is your go to…read moreguy. I dropped off my bike to have new tires and inner tubes installed on my bike. I come in a day later and was handed a bill for over $120. Mr. Alan took the liberty of truing the spokes on spare part wheels(I spent $10 on them) and made a few adjustments. He did a complete tune up on my bike without my permission and had the nerve to try and charge me for it. I had given Mr. Alan clear instructions when I dropped the bike off, to replace the tires. He said he would look the bike over to see if there was anything else it may need. I stated he was to call me if any other work needs to be done before doing it. This was my first time dealing with this bike shop. He tried to feed me some line on how his customers trust his judgment on doing work without their go ahead. Mr. Allen got very snippy with me when he had to adjust the price for what he did to my bike without my permission. He grabbed my debit card out of my hand. He then hurredly rushed my bike out of the door. Against my better judgment I gave Mr. Allen a call yesterday for a quote on a noeseless bike seat. Mr. Allen stated he does not carry that item, but argued with me on the phone for ten minutes trying to pursued me to come into his shop. I informed him I was looking for a specific kind of seat for health reasons. He continued to argue that I should come in even though he does not have the item I am looking for. This shop has HORRIBLE customer service. I don't know what I was thinking when I called him after the first debacle at the shop.

Sorry I am little late on my review.... I bought a 2017 CVO Breakout my second bike from Freedom…read more. I brought it home and about a month later I had a fuel leak/ Freedom picked up the bike at my house did the repair for free even though it was out of the warranty... Class operation Thank You

Shawn was awesome he let me bounce him between 3 different bikes (maybe 4) as I navigated upgrading…read moremy old trike. The managers helped him put me in an amazing tri glide Danee in the back knows her stuff, and will hunt down info for you. Easy no pressure environment...... when you leave, you leave happy