I always take my vdub eos here to get serviced. Super fast service and great staff. Been going to…read morethem for about 2 years and havnt had any complaints. Not to mentioned the only place I've been to that has a nice, clean, and cold waiting room. :D I went today and was a little worried since there was 3 cars ahead of me and I literally didn't even spend more the 40 minutes waiting! Awesome awesome awesome*

This is my second visit here. Both times the mechanics working here were quick and efficient. The…read morewait was not long and the lobby was clean. There was water and it was cool. I was able to register my car to become eligible for coupons. Highly recommend!

Desmond was informative and attentive with explaining how often I need to check my oil and how much…read moreto be adding when the oil goes down. Very satisfied with how quick I was taken care of.

Took my car in for an oil change 4-25-24. After service completed car would not start, they had to…read morehelp push it out. Tried calling someone but imposible to get a hold of an agent. I don't know how this place has 4

Allen was awesome, came in parked confused and lost and Allen immediately walks up greets me and…read morelets me know which bay to go in, asked me what kind of oil service I wanted to go with or just go with the same as last time, went ahead go the same asked me information about my vehicle nicely and great communication, while getting my oil change service and checking for other things THEN Xavier comes approaching with a smile and asked how my days going hands me a nice cold water since it's summer heat. THESE gentleman's are great and their customer service while working in this heat is remarkable. Keep up the good work and stay hydrated!!

Went in for a top-off and the tech put the wrong oil in my engine. The tech Vela, did not look at…read morethe sticker on the windshield and used the wrong oil weight. When I asked Mr Vela how they would fix the issue, he told me their district manager Josh Salcido said they needed to charge me for another oil change. I asked to double check that and they said there was nothing they could do and they would not take responsibility for the mistake. The tech, Mr Vela was rude and tried to make sound like it was my fault for not telling them what oil weight (that was clearly marked on the sticker). This place has the worst customer service I have experienced in a long time and would not recommend using them. I'll go to Jiffy-Lube or even Walmart from now on. I don't recommend this place.

Customer Beware! Oil Service - Fluids Were Not Topped Off…read moreI'm disappointed with my recent oil service at this shop. After paying for the service, I expected the basic fluid levels to be checked and topped off as part of the maintenance. However, I discovered that the washer and power steering fluids had not been topped off. I went back to the shop weeks after oil service because my vehicle was whining. I asked the mechanic to check the power steering fluid and sure enough it was low! I then asked mechanic to top it off and he said no because the fluid was at minimum. Mechanic told me I probably had a leak. I told him I did not! My Vehicle Manual states that the level needs to be above minimum to full. So needless to say I had to purchase a bottle of power steering and washer fluid to top off myself in Addition to the $80.00 oil service. Before this I had referred my Grandson and after a few weeks he too called me to tell me that his washer fluid had not been topped off. Routine maintenance should include attention to these basic service items, and I shouldn't have to double-check whether the work I paid for was actually completed. This was frustrating and made me question the overall quality and thoroughness of the service. I hope the shop takes this feedback seriously and makes sure customers receive the complete service they are paying for. Do Better!

Tony and his team have worked on many of our vehicles for many years. His work is thorough,…read moreprofessional, and priced fairly. He's no nonsense, and will shoot you straight. It's rare today to find a reliable and honest car shop. Here's one you can trust.

Came in for a quick oil change while on my lunch break. Was in and out in less than 30 minutes! The…read moreowner is friendly and honest, and I feel comfortable knowing I'm not being ripped off.

My family has had our cars serviced at this station for 10+ years. If you need your car repair done…read moreright, by HONEST people, at a reasonable price, look no further than this place. The owner is one of the most honest people we know. This shop never tries to sell you something you don't need, and his prices are very good. He can work on most cars. My mom has a Lexus and it runs great after 200K miles thanks to this shop.

My car had a transmission fluid leak, so i brought it in to get fixed... Well get my car back a…read moreweek later my manual transmission feels like im shifting through a back of chips and my third gear started to spit out after driving it for 25 miles after the "REPAIR". I brought it in again to get it "fixed" i shouldve known better but nothing changed.... its like they dont drive the vehicle themselves to see if they fixed the issue or not. not to mention it took another week to get it "fixed" again. so i just bought a truck because i knew this was gonna happen... dont bring it here youre just better off youtubing it and fixing it yourself at this point.

3-day repair they say...pay some on the bill they say...well i paid bill as well as waited 3 days…read morefor my car nothing 3 more days...nothing 3 MORE days car still not fixed never again will i come here ive lost out on thousands of dollars because of lack of communication and knowledge after i paid the 1800 invoice in full...i get the runaround...i guess its cause i don't look a certain way

My experience was with an alignment. They recommend parts replacements that were not necessary…read more They tried to swindle me claiming tie rod slack. When in truth . They move entire steer system. Focusing yo on a specific area. To help support their claim of bad parts. When you refuse their work. They charge 50. $ diagnostic fee that was not asked for.. no work. No money.. I wouldn't recommend them to anyone. And would caution anyone. Buyer beware..

Didn't align my vehicle and tried to sell me something else and make me spend more money than…read morenecessary.

Had to cancel my appointment. The guy working the register was dismissive toward every customer who…read morewalked in. They only had one technician on site, and he didn't even tell me or any of the other customers--I overheard him on the phone. They were also booking multiple appointments for the same time slot. On top of that, the prices didn't match the online quote because they were adding services that weren't requested. A business operates because customers choose to purchase a service, and I'm not sure they understand that. I watched four customers leave during the hour I waited before finally canceling. I ended up being the fifth.

If I could give zero stars, I would. Jay was amazing and incredibly helpful, but Robert was the…read morecomplete opposite. There was absolutely no communication. I dropped my vehicle off early in the morning between 9 and 10 AM, only to return at 5 PM and find that it hadn't even been touched. When I asked why, Robert simply said there were people ahead of me--something that should have been communicated in the morning. A simple heads-up about wait times or appointments would have made a huge difference. Instead, I was left completely in the dark. What's worse is that this lack of communication happens whether they're busy or not. No matter the situation, you'll run into the same issue. Unacceptable service. ALSO, we have been loyal customers here for over 6 years and this is how we are treated.

Only place I trust on the East side of Houston! ASE Certified Mechanic on duty with reasonable…read moreprices! Staff is very honest, doesn't try to make unnecessary sales. Quality Tires, offers new and used.

Being female we rend to get looked over or they think we don't know anything and we get ripped off…read more This time I was very comfortable with the overall staff and service. I assumed going to get a vehicle serviced it would take time so I was prepared. I was out in no time and actually was able to open a Firestone account w a decent limit that I was not looking towards doing. The gentleman did walk me through it I felt good about it and ended up being a win win situation. TY Firestone

Brought car in today to check out tires that I purchased in Jan 2025. Tires not covered on warranty…read morebecause I needed an alignment mind you, I purchased a lifetime alignment in 2024 why they didn't do the alignment when I purchased the new tires I have no idea. So now I'm ok with purchasing 2 new tires, but they wouldn't price match what I paid 4 1/2 months ago. I called customer service and was told it will take 3 to 5 business days to get a response from someone. The mgr at the store suggested I go back to the Firestone where I purchased which is 40 miles away. Why go through all that when it's the same company name. Definitely will be going to discount tires for all my tire needs. I called discount tires and they offered to replace the 2 tires at the price I purchased them at Firestone for, because they felt bad for me and what I'm going through with Firestone.