Today, they cancelled ANOTHER appt that they set up. My oven has been broken for over a year…read more Customer service told me months ago that they would replace it. They keep ordering the same parts over and over and none of them fix it. I've been lied to, hung up on, and they have cancelled several appts, 2 on the same day they were scheduled. This has been a nightmare and just TRY to deal with them through customer service. I dare you. A report to the BBB is coming. If I could give them NO stars, I would. Terrible company. The worst.

Great guy and great personality. very professional prompt and efficient. Knew his equipment and…read morepromptly fixed my appliance

Definitely don't use the man was lazy and disrespectful as well. Immediately asked me for the 95…read moredollars cash before he would do anything. Made me help him, said my garage was messy brought a blower no bigger than a blow dryer, luckily the lawn guy let me use his leaf blower to blow out my hose, so basically the lawn guy and i fixed my problem he was extremely rude and lazy and charged me 150 for basically nothing he did! Would not recommend!

service guy was lazy, disrespectful and rude. He actually said as nice as my house was he couldn't…read morebelieve I had such a cheap washing machine. Didn't do any diagnostics checks. Just said he thinks it's the mother board. Kept wanting to sit down on a chair. Definitely wouldn't recommend this company.

Do not recommend. This company got absolutely nothing right! I had this company out because I had…read morelint from my washing machine back up into my dishwasher. Without looking at the pump, the repairman said the pump was bad. I showed him the lint inside my dishwasher, so I assumed it was plugged. Wouldn't even look to see if the lint just needed to be removed from the hose. Long story short $60 to be told it was a bad pump without actually looking at anything! I said fine order a new one. Waited weeks and they called and scheduled the repair. Then no call and no show on the scheduled replacement day. I called and they rescheduled. He showed back up today and can't get the dishwasher out of the hole to replace the pump. If he had done anything other than charge me $60 last time, he would have known that! Complete waste of time with them. I did call the company and spoke to the owner prior to posting this review. He said if his guy said it was the pump, it was the pump. He said they don't pull apart the dishwasher because the hose might leak when they put it back together. (Oh you mean you can't replace the little clamp as part of your inspection we paid $60 for???). Now that I know what everything looks like I am shocked!! Updated: it gets better. The repairman. told me I'd have to take my counter top off or rip up my floor to get the dishwasher out. I recently bought the house, but I was pretty sure NOTHING had been updated since it was built 20 years ago. He tells me they put in the wood floor around the dishwasher so I have to tear it up to get the dishwasher out. The contractor comes out to either remove the counter top or tear up the floor. He spins the feet on the bottom of it, and pulls the dishwasher right out!!! Seriously! How does a repairman with 20 years of experience (which is what the owner told me when I called to complain about him not actually checking anything) NOT know to spin the feet to remove it??? Now that it's out, I'll be calling someone else to look at it. I'll update if it wasn't the pump to begin with. Since he never looked at it, it's hard to say. 2nd update: So, it was NEVER the pump! Had that jerk looked at anything, I wouldn't have spent months without a dishwasher. The pump worked fine, which we found out by unplugging the drain hose from the disposal. Turns out the handyman who installed the new disposal forgot to pop out the dishwasher plug before installing it. Dishwasher had no issues! This company got absolutely NOTHING right. Run!

This company has always been very friendly from the office staff to the repair people coming to our…read morehome. We have had them at different times and always provided great service.

I have purchased solar panels from CDL, they did not write down the serial numbers. Finally got…read moresomeone out here to remove them and write down the serial number so we can hook our monitoring system up. Had a few roof leaks over the whole situation. Hired them install a pump on my with their new division. To know that I've had nothing but problems. I just replaced six leaks on the pipes this year, but it's been constant. I would not use anything to do with CDL's plumbing and this makes me rethink their electrician department. If they can't hook up a pipe with enough glue, how can they hook up electricity without burning down your house my opinion.

Leadership is severely lacking, resulting in ineffective management and a company that is…read moreconsistently mismanaged and disorganized.

I'm aware a lot goes into home repair and some things are out of our control. I was impressed at…read morefirst with 1st Choice Heating but upon working (or trying) to work with them further the more I became wary and distrusting of this company. My HVAC died and it's old, they don't make it anymore. I'm also dealing with a horrible warranty company. When their tech came out, he was personable and very helpful and went a little above and beyond to help me which was impressive. The second time they came out, felt the same way. The situation still wasn't resolved as I was informed by my warranty company I needed a second opinion from a DIFFERENT company. Brad told me he would stick by me and help me out. The day of our third appointment came and Brad was going to come back with a friend of another company. He called 5 min before my appointment and canceled. I asked him to get back to me ASAP to reschedule as I work full time. A week goes by and I don't hear back from anyone even after texting. I finally heard back and was told that I need to go with a different company. There were other odd reasonings as to why they couldn't come out or accommodate me. I was also quoted SUPER high. Disappointed and confused by my experience with first heating, just be wary and use your judgment.

These guys are awesome. They were prompt, professional, courteous, as well ask very knowledgeable…read more They fixed the issue I was having as well as went above and beyond and resolved another issue they found. I would hire them again for sure.