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    Redemption Plumbing

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    Services - Redemption Plumbing

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    1 year ago

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    Richard's Home Services - Electrical Work

    Richard's Home Services

    (65 reviews)

    My recent experience with Richard's Plumbing started with Kaleb, who initially identified the…read moreproblem and remarkably was able to extract several feet of roots from the pipe. Kaleb, professional and friendly, took the time to educate me about the issue at hand and provided me with a recommendation. That recommendation led to a visit a couple of days later with Cole and Gus who arrived at my house ready to tackle the issues (root intrusion, aging cast iron pipe, etc.). Cole's investigation was meticulous. Again, as with Kaleb, I received a thorough rundown of the issues and at each step of the pipe exploration he made sure I understood. Cole and Gus dug several feet of dirt to access the outside pipe, hopped up on the roof to tackle it from that angle, successfully jetted the pipe, and recorded everything, again walking me through the steps they were taking. Following this effort, we discussed options to solve the aging cast iron pipe. Cole provided me with a comprehensive proposal and quote for lining the pipe. I was very impressed with Cole's knowledge, presentation of the facts, and honesty. Ultimately, I went with Richard's Plumbing because I was so impressed with their people, their price, which was fair and reasonable, and just as important I felt instinctively, positive vibes. Cole and Gus returned (August 5) to commence work on lining the pipe. The two of them worked tirelessly and successfully re-lined the pipe, (showed me video as they recorded the newly lined pipe). Excellent across the board, I couldn't be anymore happy with their workmanship. Kaleb, Cole, and Gus, without question, are an asset to Richard's Plumbing. Words that I associate with the three of them, professional, knowledgeable, personable and down-to-earth, respectful, and an absolute pleasure to work with. I can't speak more highly of them, and when the time comes for any future work, I will be reaching out to Richard's Plumbing because I know I can trust their brand.

    I've used Richard's for both plumbing and electrical tasks. Richard's Plumbing installed a new…read morekitchen faucet and fixed a number of bathroom leaks for me last year. More recently, Richard's Electrical replaced a large ceiling fan on an 11 foot ceiling and repaired several small electrical issues around my house. In all cases, they were on time, courteous, I was completely satisfied with all their work. I found their prices very fair.

    Dam Plumbing and Drain

    Dam Plumbing and Drain

    (53 reviews)

    We had Dam Plumbing & Drain out today, and the service was amazing! They showed up on time, were…read moreextremely professional and clean, and even wore booties inside our home. They were very responsive and communicated with us throughout the entire process. We couldn't be happier with the service we received. Highly recommend Dam Plumbing & Drain!

    We contacted Dam Plumbing & Drain to replace a tankless water heater. Unfortunately, the new water…read moreheater was set at 98 degrees and it was not working properly / consistently. When the plumber, Richie, returned to review his work a week later, he argued with us and said the water was hot. I told him that's not what our complaint was - the temperature wasn't consistent. When we asked him to re-install the previous unit, he said he couldn't because he had thrown it away in the trash. The previous Reem water heater of ours was working just fine. We were just downgrading to a smaller unit. We sent a complaint to the office almost 2 weeks ago but no one has ever called, texted or emailed us back. Absolutely an unreputable company! I can't believe they have so many good reviews when we definitely received the worst service possible. Update: I don't think it's wise for any business to publicly give an "excuse" why they did something that a customer is unhappy about, and rightfully so. Their plumber was told from the start that our current/previous tankless water heater was working just fine. Why would anyone throw away a unit that's working fine? After speaking with Lucy today, I was also asked to revise my review here if they provide a new service that is satisfactory. My husband and I run a small business and we've never asked a customer to revise their online review. It is always the customer's choice to do that on their own. A company's response to a negative review always shows how they truly operate.

    Redemption Plumbing - plumbing - Updated October 2026

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