1. Reddells Glass And Metal

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Paris, TX

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Reddells Glass And Metal

3.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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The Window Experts

The Window Experts

(3 reviews)

Eastside

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Woodruff Windows

Woodruff Windows

(19 reviews)

5-Star Review for Woodruff Windows…read more We had an absolutely wonderful experience with Woodruff Windows, and I couldn't be happier with our new windows or the entire process from start to finish! Our salesperson, John Grabbe, was incredibly patient and accommodating. I had a very specific vision in my head and wanted something different from every other house on our street. I had never actually seen anyone doing Prairie-style windows the way I envisioned them, but John embraced my whimsical vision and helped turn it into a reality! He also helped design our back windows to be functional while adhering to code, all while finding the best price point to fit our budget. His patience, creativity, and willingness to work with my ideas made all the difference. Once the windows were ordered, it was only about two weeks before I received a phone call to schedule installation! Kaycee and Alayna were so helpful with scheduling and were incredibly accommodating when we needed to reschedule after an anniversary trip to Mexico kept us there two days longer than planned. They made what could have been a stressful situation so easy! The installation team--Steven, Israel, Kenneth, and Gabriel--was fantastic. They were all respectful, professional, and happy to answer my many questions. I especially appreciated how they cleaned as they worked. They also carefully removed our window coverings, worked around our shutters, and removed and reattached the coverings as needed. Drew was incredibly precise with his measurements, and every window fit perfectly! He even came back to oversee our second day of installation, which showed how much care and attention went into making sure everything was done right. Finally, Elliot came to take care of the last little paint touch-ups and finishing details. Then the cherry on top we had their photographer Sky taking our before and after photos and making sure that we were completely satisfied. From the initial design conversations to the final finishing touches, everyone we worked with was helpful, professional, and genuinely invested in making sure we were happy with the results. I would absolutely recommend Woodruff Windows to my friends and family! If you're looking for a company that listens to your vision, works within your budget, pays attention to the details, and delivers beautiful results, Woodruff Windows is an excellent choice. We are so grateful to the entire team for helping bring our unique window design to life!

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

Reddells Glass And Metal - windowsinstallation - Updated October 2026

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