The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

got my windows done around 2018 and one window has been cracked. The contract stated life time…read morewarranty. I keep trying to get a hold of them to replace or for me to buy or get the brand to no avail. Very dissatisfied.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe and his team did a great job. The installation wasn't completed to my satisfaction and…read morethey promptly came back and resolved the issues.

Alex picked up himself on the first ring when I called, came by to measure our broken window the…read morenext day, and installed the new window just as soon as it was available at a great price. He is my new window guy anytime I need work!

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Great communication. Installer was very professional and courteous. Would definitely recommend.read more

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

We recently used Woodruff Windows to replace 14 windows in our 50+ year old home. We had replaced…read morethe original windows with "energy efficient" windows 25 years ago but we wanted the home to look more contemporary and also for the windows to be more efficient, so we replaced all windows with black exterior trim this time. We were also able to get the large front window replaced as one very large pane of glass- which we had been told by other companies, they could not do. Our experience with scheduling, sales, price, installation, and follow up, could not have been better. We also were impressed that this company is based here in the DFW area and family-owned. Highly recommend Woodruff Windows!

Tom makes all the promises then when he is paid in full he ghosts. nice guy. Really long process.read more

Southern Pride is a great choice. I've worked with many contractors in my life, and Tom stands out…read moreas one of the most honest and trustworthy people I've ever met. He consistently delivers excellent work.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.