I could not recommend them more. We changed contracts to Turpin and have been so much more pleased…read more Our previous company had not been performing inspections and making up numbers (I have proof of it) and had not been doing a full inspection. We had only one repair to be made and Turpin got it finished and all is working well. It was a repair that was a big deal but very reasonably priced and the employees were very friendly. Thank y'all so much and super glad we switched our contract over to y'all!

Professional, friendly, responsive service from Nathaniel. Recommended!read more

Very rarely do I leave negative reviews but this one is the exception. This is the rudest company…read moreI have ever dealt with. We purchased a new property. The septic needed pumped out from all the rain. We have to empty before it can be fixed. Last week my husband called A-1 and scheduled the earliest appointment (today) 4/20/2020. At the time he booked the appointment he told the person scheduling that he wouldn't be there but for them to go ahead and pump it. Nothing was said. So today, they came and my husband was not there. He got a phone call from the office that he was suppose to be there and they wanted payment right now. He told them he didnt have a credit card to pay it. I did and I am at work. So he called me and I called A-1 with a credit card to pay for it. (Most places would just bill you around here and there was no mention it had to be paid right then or I would have gotten them paid before). Anyway, the girl that answered the phone acted likely she didn't know what I was talking about. Then she said Oh well your husband wasn't there so it's going back in!" and laughed!!! I said well I have the credit card. She said well I only had his phone number and I called him. I told her well im calling to give it to you. She said well too late we are dumping it back in. He said he didn't have a card I called him, over and over and over. I told her I didn't care what you did I am calling now to pay it. She said I am putting you on speaker. Then continued to laugh and say we are dumping it back in that's it get someone else. I told her we didn't know or I would have paid her before hand. She just laughed and laughed and said it's going back in. I told them they were the rudest company I have ever dealt with and hung up.

From the owner: A-1 Sanitation Service Provides Porta Potty rentals, Septic Tank Service, Portable Toilet, Septic…read morePumping, Septic Cleaning, Restroom Trailer, Portable Toilet Rentals and Grease Trap Services to the Paris, TX area.

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

Good & Friendly service. Very professional. Highly recommended. Last minute emergency and SE…read moreSanitation came through!!

Very rude on the phone. Couldn't even give me a straight answer on when he could come by.read more

Quality, cleanliness, quickness and value were all top-notch. They answered questions and kept…read morepromises. Very satisfied.

Bad customer service. We spent 500 bucks and then was told if we know so much about the septic…read moresystem, we should fix it ourselves. Very disappointed on the local neighborhood septic people.