Fixed a slab dig up collapsed line in house - did a great job and after 2 estimates came in 25…read morepercent lower - worked quickly and made no mess. 2 years later had to replace a 4 foot lateral line to the city's alley line - worked quickly with the city, had the certifications for the lateral lines the City requires, did not disrupt the concrete walk around the fence line. Beat the first estimate by 2 k. They remembered us, From the first time and a great job! Good people that do honest, great work.

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to…read moreplumbing service.

They were always on time, respectful, and polite. They cleaned up after themselves, and worked…read morehard. I cannot say enough kind things about them. Wayne H.

had an issue with my air so they sent an AC guy out. He was here less than 20 minutes. He took…read moreoff the front of my air-conditioning unit to check for how many pounds of refrigerant were in it. Told me it was low that had a leak and needed a new ac unit,which would cost me $15,000 with very minimal inspection. He told me it would cost me $300 a pound for replacement and i would need about 7 pounds and he threw out a $2100 price tag. Basically it appeared he was there just to sell me a new unit. He didn't replace what he had taken off to do the inspection. He cut the tape on my inside refrigeration unit and did not replace it and then he left. It was a very bad experience. I have used Earls in the past for plumbing with no problems, but I will not use them ever again for AC. Talked with another AC guy who said they would put stop leak in it for the leak.

I am very pleased with the prompt, courteous service that I received today. I had clogged and…read morebacked up pipes that needed attention quickly and hoped that I didn't have to wait another day for repairs. Erik, the technician, arrived earlier than expected and was fast and efficient in resolving the issue. He was also very kind and personable, providing explanation as he worked. I will definitely use Mr. Wilson's again and would recommend their service to others!

Extremely pleased that I called MR. Wilson's Plumbing. In my 17 years in Lubbock, I've used a few…read moredifferent plumbing companies, but none can't compare to Mr. Wilson's Plumbing. I called last night and I believe I was the first one on the schedule. Erik Gave me a heads up on the way as he was here right on time. He was extremely professional, detailed, and courteous. He made sure my wife and I saw all the work that he had done and that we were happy with all of his work. Their pricing was extremely reasonable and would not hesitate to recommend this business For any plumbing or drainage issues. This is for sure will be my go to with any future issues!

Excellent customer service! Good people that truly care about the customer. Quick to service and…read moreaddress and issues. Clint is very knowledgeable and prompt. Recommend to all!

One of their drivers is super dangerous and unprofessional, and their management lied when he said…read morethe trucks here in town may not even belong to him and his location. You're telling me your employee from the Midland location drove up here at 6am to buy McDonald's from us bc ours is better? No. Anyways, he and another driver coordinated an attack on my car that held my child in it this morning for fun, and that I won't stand for. Also the lying. Why lie? I know it was coordinated. Like they all are. Do better bc yall are disgusting.

Great company and very easy to work with. Replaced my heating and cooling system. They worked quick…read moreand the entire process was easy and without stress.

Wonderful customer service! We needed plumbing help. They came out the same day and were upfront…read moreabout pricing and recommended preventative measures to keep the pipes from clogging up again. Plus, they were very courteous and conscientious of my elderly mother's special needs during the pandemic. Overall, great experience!

I had a water leak after 5:00. I called and spoke with Noah. He came and took care of the problem…read morequickly. he was so kind and professional. I couldn't have asked for a nicer young man to take care of the problem. I will definitely recommend J & W Plumbing to everyone. Thanks again for your excellent service. Kelley McCanlies

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!

Jay Young is amazing! They are honest and friendly, and don't try to upsell you on anything. They…read morearrive when they say they will and finish the job on time and perfectly every time. We've used them multiple times for plumbing and HVAC and every one of their guys is incredibly honest and kind. We won't use anyone else.

I needed a plumber to finish what another plumber couldn't fix. Jay Young Plumbing sent a young…read moreman out to fix the problem. Brandon did a great job, and his co-worker, Dalton, came over to help finish job! They were thorough in their work, and were very nice. Good job on sending us knowledgeable plumbers. We'll stick with this company!

I realize as I was trying to wash my dishes that my hot water was not working. My dad who is a…read moremaster plumber on the other side of Texas helped me to realize that my water heater was no longer working, and I needed to get it swapped out as it was still under warranty (thankfully). I reached out to several plumbing companies to try and get scheduled date of and Jay Young Plumbing offered the best pricing for a swap, and on top of that they were able to squeeze me in same day. If it wasn't for their help my kids and I would have been taking cold showers. I highly recommend them. Great pricing, excellent customer service, up front and honest, . Thank you Jay Young plumbing!

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15…read more Service was courteous and the job was well done. This is the third time we have used them.