This place is now the shoe station. I had a very disappointing experience. I went in 3/28/2026 @…read morearound 11AM. I needed new sneakers in a size 14. The manager stated that if I pick a pair they can order for me in that size. The associate that was about to ring me up was lazy incompetent or both. When I asked her the return policy she was not able to articulate it. I asked the manager and she said 60 days. I then went back to order and she was socialized with another customer for an excessively long time. It is experiences like this that make me want to get rung up at a store by AI. I blame Rack Room for not teacching the associate the return policy. Everybody that works in retail should know the return policy of their respective store. I also blame the associate. She should have got the manager when she didn't know the answer but she didn't. Then she socialized excessively with another customer. I took this as rack room not watning my business and I walked away. The only reason why I didn't give it a one is because the manager was helpful when she wasn't busy

I chose in store pick up while shopping because I wanted to pay with PayPal. For some reason doing…read morethat made them have to work and that frustrated them, I clearly heard the woman complaining about it. I was fine walking around shopping while I waited. I didn't think making a purchase was such an issue whether it was store pick up or pay at store.

My wife had decided to purchase a firearm online thru Academy, the purchase was made and with…read moreKlarna financing , Academy gives several options to purchase, thru Academy credit card, Klarna, Bread and Sezzle. My wife went with Klarna, when we drove 45 min to the store to pick up, the manager came to release the gun to us but they said "You can't purchase guns with Klarna" no where is this listed on the site. I questioned that and she snapped back with"Not with that attitude" She almost got cussed out, All I did was question the denial of Klarna. Academy if you have snappy managers like this then you need to look into it. My wife didn't purchase the gun even after being told she could finance thru Sezzle. We left Academy and drove over 95 to Bass Pro shops and purchased the gun there. Looks like from the past reviews this store sucks!

Came here from North Melbourne because I was told they had a cup in stock that I was looking for…read morethat. I really just wanted to grab today versus ordering and paying shipping on when I walked in the selection that was there was very well placed and easy to see they had another section in the back, but the two employees two older women were very, not helpful, which is weird because this entire store is based off of customer service when I asked if they possibly had it in the back, she just kind of shrugged her shoulders and went back to what she was doing if you want help just go to Dick's Sporting Goods or order it online I wouldn't waste your time coming here.

Typical Kohl's layout. Racks and shelves had a decent selection. Fitting rooms are clean and easy…read moreto find. Checkout staff was very helpful getting the security tags off in the self checkout lane while we scanned. Nice 20% off discount available on our order made for a nice surprise.

This was my second time experiencing an issue with an online order with West Melbourne store. The…read morewrong size was sent to the store, and the processing has taken about three days. I tried to exchange it in person, but the item's price had increased and no discount was honored--the very reason I placed the order online in the first place. Disappointed with the lack of coordination between online and in-store service. Go to Viera store, they have a better selection.

Well-organized atmosphere with a great selection that offers exceedingly and consistenly affordable…read moreprices common for a Ross. The staff made it a welcome affair, as they're trained to do - workers there need a raise! Service was quick enough. Only loses a star for its auto-oriented, surburban hegemonic design that pollutes the environment and worsens our health.

I love Ross good shoes, good candles good pants the shirts shrink, but it's cheap. I mainly felt…read morebad for the 3.5 stars they've had from how much money they've saved us. Thanks, Ross.

"Ho Alison, mahalos yeah fo checking out dis place." Translated: "Hey Alison, thanks for checking…read moreout this place." Just by luck, I got connected with Alison V. and her fine yelp on The Flop Shop. While they are located in Melbourne, FL, known for surfing and windsurfing, they have an online store. Bruddah, if you are look'n for some "zoris," deh gottum all! Reef Smooth & Squishy, Rainbow Hemp Single Layer, Olukai Kumu, Quiksilver Carver Nubuck, and Sanuk Beer Cozy 2 (them's deh one's with the bottle opener on the bottom), they have them at really good prices. And for a limited time, free shipping (USPS Priority 2-3 days). I dialed up a pair of Reef Dealers (see photo), which are very hard to find! And there's one thing they've made clear; "when it comes to sandals, you can never have too many." "Fo' real?" "Fo' real!" 4 stars for now. Perhaps one more on delivery.

Found this neat store while in downtown Melbourne, located along New Haven Ave. This place gets 5…read morestars based off the fact they had sale items at 50% off and I actually found a pair of Chacos for 30 bucks! Imagine that! They have a very large selection of flip flops in such a small place, very organized inspite of that fact.

I had a wonderful time in here with my friend, shopping, and browsing! A beautiful design of a…read moreskate shop and filled with everything you could want or want to get for your husband or boyfriend, skater in your life. The service is amazing and such sweet people work here. The price is very good and I will keep coming by and shopping because I really love this shop! Thanks again. Also they are so kind to kids in the shop too!

The other location in this county with a Rack Room I have been too, and much like the one that is…read morecloser to my residence, I get frustrated with it, lightly, at times... The shoe sales company, itself, I like. I really get enticed by their BOGO 50% Off offers any time I come in there (it gives me a great excuse to pick up two pairs instead of just one.) But the sales associates are less than friendly, regardless of the day or time I shop there, and there's nothing to mention when it comes to service. It's as if they are simply caretaking the place, and the way some shoes are just strewn on display, it doesn't look like their doing due diligence in that area. Shoe selection is wide and varied, but the actual sizes offered are always - and I mean always - hit or miss. Another source of frustration. I do like that the store is larger and has more of a selection, so that is plus to entice me to drop in when I'm in the area. Otherwise, it's a company that offers a service I do like, so I will come back even with the warts involved.

Fairly good shoe selection. Not familiar with this store but it's a national chain. Some good deals…read moreonline and they'll deliver to stores if ya ask nicely. Typical mall setup at Melbourne Square. Kids shoes. Sandals. Boots depending on the season. Work shoes for men and women. Think Applebee's after work business casual in your leather Sketchers. The staff was friendly and consistently checked in with us. Need different sizes, colors, styles etc. Not something you get often now, especially inside a mall. They also carry the usual shoe accessories. Laces. Cleaner. Water protectant. Plus backpacks and smaller bags for gym or after school activities. Not a lot of cleats or sport shoes surprisingly. Probably head to a Foot Locker or Dicks for those items.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

I like coming to movies at Hammocks landing. This is an outdoor shopping center with the usual…read moreshops and eateries.

What a great place! You could find anything you would like here. The grounds are beautiful. The…read morearchitecture is also very nice. You could spend the whole day here exploring all there is to do here The selection of restaurants is wonderful. I would compare it to the Viera mall, the avenues.

Mary in the Bedding Department is awesome…read more I was looking for a new comforter and she couldn't have been more professional, knowledgeable, friendly, and it was the first time since I can remember where a store clerk approached me to see if I needed help.

We went there with a friend yesterday afternoon; the place was well-organized and had a good…read morevariety of items at reasonable prices, but the downside is that the staff needs better training. I wanted to try on a pair of pants and told the sales clerk so, but we were kept waiting for over half an hour and no one ever came to unlock the stupid fitting room door. When I was leaving, I mentioned it to the guy at the checkout counter; far from helping, he just said he had tried--as if we'd asked him to crack a safe. We left, and I don't think we'll be back.