They do good work! For sure! I could be wrong, but there doesn't seem to be many shoe…read morerepair/shoemakers near me. So I go there on a regular basis to have shoes and purses repaired and again they do great work.

Requested some new soles on a pair of shoes. Had to get called back because Owner was away. He…read moreleft me a long voicemail. He wanted 95 for soles and didnt know if i wanted the shoe stitched as it opened up.. weird question while giving me a price as the owner. Anyhow the owner couldnt complete the job as his brother does stitching and my cost was only a partial estimate? Avoid this place if possible.

Sue Kim saved the day! I've used Sue Kim before to do my wedding dress alterations, but this time I…read morehad an emergency dress situation needing immediate repair for my bridesmaid dress after a steam iron mishap. Two lessons learned: 1. Don't try to steam delicate material yourself 24hrs before the event 2. Go to Sue Kim! She saved my dress and I was not only able to make the event without a hole in my dress but no one could even tell! Thank you Sue Kim, you are amazing!

Sue Kim has been tailoring all of dresses for 10 plus years! She's always reliable- maybe a little…read moretoo truthful when my dresses are tight lol but over all never had a bad experience!!

Salespeople are nice and helpful but don't have many colors/sizes in stock - and if they order for…read moreyou it takes awhile. Oddly not really associated with the website. I ordered directly from the website, much better inventory, a sale and quick delivery.

If I could give this store more stars, I would. First: Vionic shoes are amazing. Anybody with…read morefeet should consider these shoes. If your arches are at all high or low or you have any other foot problem, if you have ankle, knee, hip, spine (low back to neck) problems, Vionic shoes will almost certainly help you! I've had musculoskeletal issues since I was a kid (was recently diagnosed with Ehlers-Danlos Hypermobile Type, which falls under the umbrella of Hypermobile [joint] Spectrum Disorders)--annoying when I was young, but bad now that I'm middle aged, but hopefully won't get too much worse now that I know how to take care of my musculoskeletal system, including wearing Vionic shoes. I wish I had shoes like these when I was in my twenties. None of these shoes are "old lady/gothic orthopedic" shoes. Many are very fashionable. Are they more expensive than similar looking shoes at my local DSW? Yeah, but not as expensive as the sneakers I get at my hometown's Fleet Feet store! And they feel so much better than your run-of-the-mill brands--well worth it! So everyone should check them out!!! And no I don't work for Vionic nor was paid for this (I wish lol)--I'm just so grateful for how much these shoes help me (and I've tried lots of styles and brands!). And if you've tried Vionic shoes but didn't like them, I'd say to try again with a totally different pair. Every person is different and the different Vionic shoe styles also fit different from one style to another. Some Vionic shoes that people rave about in their reviews were not good for me at all (to put it nicely). Obviously it's best to find a store that carries a wide variety of Vionic shoes so you can try on many styles in one place and see what works for you. But if you can only buy online (which I've avoided doing like the plague) and struck out with a couple pairs of Vionic shoes, don't give up! Second: This store was wonderful!!! They treated me like a queen, even though I told them I was after just two pairs of their lower cost shoes (flats and slippers) and I was dressed like a schlep. The gentleman who waited on me was apparently like their district manager or something along those lines--only in the store a few days every month. He was fabulous. Both he and the one clerk who was there were super attentive to how all the different shoes I tried fit my feet and how they worked (or didn't) with the mechanics of my walking. This store in Collegeville, PA is absolutely my go-to shoe store. Even though I live four hours away (but luckily visit friends in the Philly area twice a year), I'm still not going anywhere else unless I have a damn good reason! And when I can't get down there, I plan to finally buy Vionic shoes online--through this awesome store!

I went to return a pair of shoes and the cashier was absolutely awful. If you purchase a pair of…read moreshoes they will not accept a return even if they are unworn. I understand customer service is rough but there is no need to be rude right off the bat.

I was shopping for the person who can't go to the store for health reason. I was bringing him shoes…read moreand return if they didn't fit. Yes I was buying a lot. Last time my purchase was rejected for return. Cashier gave me slip with a number to call. I called ,but they k ow nothing. They repeat what was written on the paper I asked fir the manager but of course, he was not available. And he never called me back. I comminicated with customer services of DSW and after long emails with promisses to help,i was ty old that they are servicing purchases made on line. So im off $70 I will be able to start returning in 6 mo. Lol

I've had my shoes shined and/or repaired in almost every American city over the years, and this…read morelittle shop is hands down the best. Their service and handiwork is impeccable, and they are courteous, professional, and prompt. Give 'em a try: you won't be disappointed!

Overcharged to glue soles on a pair of shoes. Repaired only one. When questioned - refused to…read morediscuss and/or correct the issue. Questioning what you are paying for and the quality of the service - makes the customer the problem - not the business owner. Nasty.

Fantastic tailoring! I can't wait to move to Philadelphia so I can bring in the rest of my too big…read moreclothes!! Five well-earned stars!

The best cleaners I've ever been to in terms of fast, friendly service and reliability. I have been…read moregoing to them for years and the owners always take care of their customers. Great alterations as well. Couldn't recommend them enough!

Great service and the manager was truly customer service oriented. I like his attention to detail…read moreand that he paid attention to everyone that walked in. He suggested that order the correct size for the boots that were purchased. An awesome deal when I returned to pick them up. What an awesome price for my entire purchase. A must return.

I like this store, cause they always have some type of sale! The boots/shoes were buy one get one…read more70 percent off which to me is a steal! Came in to the outlets this past Saturday with my boyfriend and we ended up coming here. He ended up spending only like 123 for two pairs of really nice shoes for work. They have a nice selection of boots for men and women and the staff are really helpful. The last time we came, he had coupons which saved him even more money, but this time, he wasn't as lucky, although we tried to google coupons. Either way without a coupon it was still such a great deal. This is one of my favorite stores when I come up to this outlet mall.

Very nice staff and I had an overall very positive experience here…read more I took a dress to be tailored that was too big in the top and needed a seam created. The job was a little complicated looking to me, due to it being half lace on one side, but she did a lovely job and it was completed within a week ($35.) Discounts for paying with cash with orders over $40!

I needed them to fix a tear in a lambskin jacket. The repair is very visible and not particularly…read moreneat, with visibly loose threads. I should have gone somewhere else -- or better yet, they should have told me they couldn't do it when I asked. EDIT: Dropping to one star because their absolute hack job "repair" is starting to tear in a new area weakened by their excessive, sloppy stitching. Don't pay to ruin your clothes.