I would not recommend them. While nice people, the bottom line is key so they use inferior…read moresubcontractors who show poor craftsmanship while Ultraclean supervisors are not to be seen and have no way of knowing who is doing what.

Everyone at this company was so helpful and friendly. They made a terrible situation so much…read moreeasier. And their prices were very fair too. A+++ all the way.

Avoid this restoration company! The owner who performed the job at our place kept no moisture logs…read more He inflated quantities and included items never performed in the final billing. (Updates below) I anticipated Jerrod would distort the story, so clarifying in response to his public reply: 1. We were fully aware the work wouldn't be covered by insurance due to a construction defect. We hired him only because State Farm provided his business card. A major Red Flag in hindsight is that he lists only a P.O. Box as his business address. This makes it difficult to hold him accountable when issues arise. 2. We did take legal action to recover overcharges. The judge was unable to make a ruling because of the technical nature of the case. All documentation has now been submitted to DOPL, which has the appropriate oversight and expertise to review his billing and conduct, which we probably should have done in the first place. 3. This review is not retaliation. It is a factual account of my experience and is intended to help others make a more informed decision. Again, I cannot stop anyone from hiring him. But if you do and encounter similar issues, here are a few important precautions: 1. Verify all measurements yourself and make sure they match the actual work performed. Some of his measurements even exceed the construction dimensions in the blueprint. 2. Always request moisture logs. Be cautious. Jerrod may place a moisture meter on surfaces with metal underneath, which can falsely indicate elevated moisture levels. True moisture should be confirmed by readings that decrease over time during the drying process. One-time readings without follow-up are not reliable. 3. Ask for detailed quantity breakdowns and make sure you understand how each billed item is calculated, and DO NOT pay when he increases the quantity without communicating with you beforehand. 4. Watch for items on your invoice that may not have been performed, such as: * Power distribution box * Negative air fans or air scrubber * Add for HEPA filter * Protect contents plastic cover (this is different from the containment barrier) * Cleaning labor minimum (if cleaning technicians are already billed separately, this may be double charging) I hope this helps others avoid the same experience.

Jerrod is fantastic! Explained everything and performed the cleanup with excellence…read more He put everything back in place when he was finished and continues to check on current repair status. I have to say, above and beyond! Thank you Jerrod!!

Shawn was on time and knowledgeable. he listened to my concerns, explained what he was looking for…read moreand gave me piece of mind. thanks for great service

Maybe they know what they're doing with other disaster restoration services, but these guys are…read moreclueless when it comes to mold remediation. We are in the process of buying a home and during our inspection found mold in the attic and crawlspace. The seller did not want to use the mold remediation company we suggested and decided to go with Complete Restoration Services as a cheaper option. CRS came out, did their thing, and claimed the job was done. We had our reinspection and there was still mold everywhere in the attic and crawlspace. We took 5 samples and paid for them to be tested. All 5 came back with extremely high levels of mold only days after the remediation. CRS came back out, did their thing, and told us that now the job was done. Our inspector went back out and there was still mold everywhere. The seller was done with CRS and wanted to have a different company come out to finish the job, but CRS is demanding payment so now they are coming out a THIRD time. We'll see if they actually remediate the mold, but I'm not confident. At this point CRS has single-handedly pushed our closing date back by several weeks. Papers are signed, all other contingencies satisfied, but CRS is simply not capable of remediating mold. They are charging the seller $4,472. Red Truck Disaster Response (a capable and reputable mold remediation contractor) quoted $5,675. The $1,200 saved is not worth it when it comes to your health, skip CRS and go straight to Red Truck.

We had the best experience with NDS Not only did we have…read moreissues during the corona virus episode- which they took great precautions to keep us and themselves safe being in our home. Gary was great and on point and David was not only pleasant to have in our home, he made sure we knew everything he was doing and how it worked. Definitely recommend them!

NW Disaster has been my go to restoration company. As a realtor I need an honest and reliable…read morecontractor to take care of any water issues. They have taken care of my clients for over 10 years and are always prompt, thorough, but don't over correct. I always recommend NWDS to anyone who needs any kind of remediation or repair.

I called them in Sept. for a water leak. They sent the crew right away!Everyone was so nice. They…read moreassured me they would take care of everything. I wouldn't have to deal with insurance plus any other issues. I was vulnerable as I was leaving for a vacation in 5 days. My house would be done approx in Nov. Christmas was ruined. They did nothing while I was gone just the drying out to the tune of $24000. The floors were not safe! I put rugs and boards under so it would be even! My house was full of dust. I had to have them bring a special machine over for the weekend! It was miserable as I was very sensitive to the dust! They did not cover or pack. Just carried everything out to my garage. My pictures were put where they could find an empty spot. Everything was piled up! They fired their General Manager . The owner had no idea what was going on at my house.They kept changing the charges and who was going to the restoration. They harassed me , wanting more money and making mistakes .They made it my fault so they could get more money from me . Once they started with the subcontractors! My bedrooms were painted the wrong color. They didn't paint the molding, when they did I bought the paint. They painted my baseboards gray. I don't have gray in those rooms, I couldn't deal with anymore people in and out of house so it was left gray! They painted the one bedr the wrong colors twice.They wanted to charge me $700 . Thanks to Liberty Mutual and their adjuster . I was able to stay in a hotel for 3 weeks . Everything in the house was covered with dust! I did so much cleaning and packing . They treated my belongings like trash. There is so much! I'm 82 yrs old. I've never been treated with such disrespect. I asked them not to call me at one point until Monday as my bro in law had passed . They continued to call. They knew how to push my buttons . I was totally stressed all the time. They were finally proven wrong ! They left me a mess. They told me if I signed the completion paper, they could pay their sub contractors. They promised me that if I saw something wrong they would fix it! Instead they threatened me they would sue me and ruin my credit! They finally finished in June. (8 1/2 months ) I pray no one has to go through what I did. Just be careful ! Do not trust anyone's word!

Great experience with Disaster Cleanup. Gage, Denver, and Hunter were fantastic to work with--very…read morethorough, responsive, and easy to communicate with throughout the entire process. We ran into a few hiccups with our insurance along the way, but the Disaster Cleanup team really had our backs and did everything they could to reassure us and help guide us through it. Their professionalism and willingness to help made a stressful situation much easier. Really appreciate the hard work from Gage, Denver, Hunter and the rest of the team. Highly recommend this team if you ever need mitigation services.

Can't say enough about the excellent service we received from Joey, Stephen, Jose and Jessica…read more Their prompt response to our water problem put our minds at ease that we had quality and caring people to help us through this nightmare. Thank you for hiring these dedicated workers. Sara & Rick B.

Quick Dry was referred to me by All American Plumbing. There was water under our house and Justin…read moresaid it would take three days to clean up yet 3 weeks later it was still wet under the house. The plumber would not complete work until dry ,yet it never got mucked out,they took about 4cups of dirt out and tried to justify a muck-out.They are a total scam outfit! They tried to bill our insurance 3421.00 I told them not to pay until work was completed which it never was !!!They harassed us for about 6 months with bills aphony lawyer threatening a lawsuit! I called Quick Dry today and we have a zero balance , I should sue them for harassment !!!

I contacted this business to clean my rugs & had the weirdest experience. First, they seem to do…read moreeverything through text, which did not come across professional. They kept asking questions about approximate size, wanting pictures and then would not get back to me for days. The initial contact & response began in mid-July and yet after all the back & forth, they didn't finalize & pick up my rugs till mid august. A month to get rug service completed just seems extensive. Who has time for that? When they said they sent quotes & disclaimers paperwork - I didn't get anything via email to sign. It was a constant back and forth for a month via text! When they finally arranged to pick up, they were not on time - I kept getting new texts about the tech coming later and later. They finally showed up - hours later than initially agreed. Bit I was shocked they don't measure anything first. The guy just rolled up the rugs and took them. I had to text a pic of my signed disclaimer and quote. Then a day later, they say my measurements were wrong and said they found organic matter so now must NOW change the quote and charge twice as much! So It was then that I said no, that's not good business. I said this "Why didn't you all measure when you picked up? Why all the back and forth texts? What scale are you using to calculate your pricing? What I also wonder is why you could not come to my home, measure the rugs, pick up and provide me a solid quote - all in the same day - without all this back and forth and me needing to guess lengths. This has been so time consuming just to get rugs cleaned. It shouldn't be this convoluted!" I asked them in text to cancel and bring me my rugs back. Suddenly, they were ok about doing it at the original quoted price and said it's common for customers to provide inaccurate measurements & proceeded to clean them even though I said bring them back. It was like they didn't want to take ownership for all this, claiming it was MY mistake. They were the ones who initially asked me to guess the size so they could give me a quote - not willing to come measure BEFORE picking up and agreeing to do the job!! When they wanted to arrange a time to bring them back I said go ahead and leave them on my porch. It was again a lot of texts. They took nearly a week to do that - saying it was raining and they were trying to meet us at the door. They said they'd be here at a certain time and it was hours later when they finally showed up. It was all chaotic with the texting - seemed like they didn't know what they were doing. When I finally got them back it was a series of harassing texts. To which I said I do not agree with the final billing and yet still see no adjustments made. I do not believe there is value in the poor service and informed them of this. The result of my carpets did not match the cost I was charged. The carpets themselves had a weird residue on them and smelled weird too! I have asked for further resolution on this via email and text - and yet have not received any fair adjustment to our bill. I emailed and got something gaslighting over what was happening. I believe compensation for a service should match what was provided. To be fair, i said I am willing to pay for 50% of the charges because that's about what I received in service. In most cases - in any company I've used and ran would rather cancel the bill entirely & be more concerned about retaining a customer and their business and not be this harassing! Just has been unacceptable and unprofessional all the way around. After this, I am also reporting the company experience to the BBB and will be writing other customer reviews which match the level of service provided to me. Highly disappointed at this point! I read reviews before using a company & saw no other issues from anyone else which is why I used them. After our experience.... I'd say buyer beware! UPDATE: In response to this business's reply - it's again a method of gaslighting to claim it was OUR fault for your poor customer service. When your business is all about cleaning - why would you have any issues with cleaning? Our rugs were not "impregnated" with urine. We have two potty trained dogs but that doesn't mean they used the rugs as a bathroom, as you made it sound. If a pet has an accident while in training mode - that's different! Honestly - Maybe when your company takes ownership of your business process and quality, your poor customer service and shortcomings on your cleaning methods used...you will receive better reviews. As for my family - we will never recommend your business and already filed our complaints with the BBB.

Rainbow came to my house for a carpet stretching and cleaning job. This company shines, I called…read moreseveral companies to compare bids, they were the only company that conducted a free inspection and took the time to understand my project in detail. I have several floor transitions, they were very careful to protect the wood sections and used corner protectors everywhere, I am very happy with their service and price, they are very professional, my carpets now look like new again.

These guys are great and 100% honest. They helped with my mold problem. The owner Tylor developed a…read moremold removal chemical that is amazing. It is a one-step application and has an odor neutralizer. In one visit they fixed the problem. No more mold. I highly recommend them. https://moldremovalproduct.com

Many thanks to Tyler and his crew for the superb job they did removing the mold and debris from…read moreunderneath our house. Fast and efficient. Did what they said they were going to do and left us with a clean workspace and a 3 year warranty. Exceeded our expectations. Would definitely recommend to family and friends.