if this were a welcome center I'd understand some disappointment with the amenities but it's not,…read moreit's a rest area and it is very resty here. plenty of room to get out and stretch anything that's starting to get stuck or cramped up or twisted around from sitting too long in a car. so get up and have a walk and reestablish blood flow in your extremities and maybe visit vendo-land for a cool beverage or crunchy or carbo-snack before getting underway again :-\

Very clean rest area on I-40 between Asheville and Knoxville. Easy to get in and out. It is…read moreapparently patrolled by police as there is a dedicated parking space for state troopers. It would be nice if it was a bit better lit but otherwise was as secure as any rest area I've seen. There are pet walking areas, vending machines and picnic tables. [Review 12887 overall, 203 of 2020.]

Maintenance is excellent. He is very knowledgeable and does great work. You can't beat Finley…read moreAviation.

Affordable and pet friendly!!!…read more Very nice small town folk own and run the place, and are very helpful and welcoming. Rooms are nice and clean, beds are comfy, and there are coffeemakers. The showers have shampoo, lotion, and soap dispensers. They have a free continental breakfast which is nothing spectacular, but free and does the job, lol. The rooms are nice and quiet, so you get a good nights sleep so you can get back on the road the next day.

Is not a best western but actually a motel style stay, located next to a motel 8 and a mcdonalds…read moreand very rundown looking

so I was coming back from Missouri not too long after the deluge and things were moving along…read morepretty okay until Knoxville where all the eastbound I-40 traffic was sent up I-81 to Johnson City to miss the devastation by the most cumbersome route imaginable. about three hours into this trek I thought to myself "self, good move pausing at the rest area two hours ago because there hasn't been another proper facility for a while now..." the grounds were pretty clean and the lot pretty full up; I don't think it rates more than a four in the grand scheme of things but in that exact moment of reflection it was the finest public lavatory ever.

Friendly attendants. Clean facilities. We needed a place to pull over and catch some sleep. Signs…read moresay two hour parking, but thankfully no one kicked us out.

The catering for holiday buffets is terrible. It gets worse with each event. The ambiance is…read morewonderful, except for the ballroom. I'm not sure what that wrinkled drape is covering behind the bar, but it's hideous. Service is good, not great, but they haven't been trained. Raw bar needs cocktail forks and crackers. Main dishes are just barely warm and not seasoned properly. Bake fresh rolls and serve hot! It's like a country menu that tried to grow up. Desserts are shameful.

The hotel and location were amazing. The staff was very friendly and assisted with places to eat…read morethat were local. I would highly recommend. There is a tremendous amount of history at this hotel.

My wife made same day paid reservation for a boat. I got up 30 minutes later and was much too sick…read moreto go. We phoned to cancel an hour after making reservation. They would not refund money. Since I canceled by phone with no documentation credit card company ruled dispute of the charge in vendor's favor. Swanns has a 2 day cancelation policy. Buyer beware

Tennessee Hospitality! Warm welcome, good service and tasty food! Off the 70 heading on HWY 363,…read morebackroad beauty!

Great family owned business who cares about their customers. Very easy to work with. Nice, clean…read moreroom at a reasonable price. What more could you ask for. Will stay there again!

Unbelievable service! Our transmission went out as we were heading home from Gatlinburg. I decided…read moreto nurse it along backrooms and it finally stopped just short of Tazwell, as a major winter storm was developing over the Ohio River Valley. We were towed to the TML, where we met Patrick, the posterchild for what every business owner and service professional should strive to be. As soon as we were settled into our room, he drove us to the local grocery store. When we mentioned that our room didn't have a coffee maker, he brought a new one to us, with a bag of coffee packs (unopened). The following day he drove us to the local U-Haul lot and waited for us to make sure that the box truck and vehicle dolly we rented had no issues. We were treated like we were the only customers on earth. The room was clean. Granted, it wasn't the same room that other fancy hotels have, but there were no insects, no mold, and a new heat and air unit that kept us very warm. It was the best sleep I had had in a week, and the night before, we had stayed at the Inn at Christmas Place in Pigon Forge. The Tazwell Motor Lodge had a more comfortable bed! The water was hot, the free HBO was entertaining, and the local pizza shop delivered to the room, and was delicious. If we ever have the opportunity to be in the area again, and need a room, the TML is a no brainer! If you find yourself there, do not hesitate to meet one of the best people you will ever run across, and enjoy an authentic slice of how customer service used to be, PURE GOLD! *backroads... stupid autocorrect

I highly recommend this place!!! Beautiful scenery, stunning landscape, amazing place to stay,…read morecamp, enjoy quietness and cherish memories with your love ones. The farm is absolutely amazing my teenage boys love it so much they don't want to leave. John is a very nice & tentative host. Answers right away & greets you with kindness. He also makes sure you have eveything you need and is a phone call/text away( very responsive). Couldn't ask for a better stay!! We'll definitely be back.

We're big fans of Gnome Hollow! We love to feed and pet the goats and had our last birthday party…read morehere. We bought homemade jelly and lotion and an adorable shopping tote made from a goat feed bag in the gift shop. The drive in movies and games in the yard are always fun. There's a big prop train for the kids to climb on, and it's a cool photo op.