Amazing service! Highly recommend. Used them multiple times. Great service, on time, and very…read morecaring drivers. The cars were roomy and clean.

I found myself in a pinch as I had one of my very close family members stranded in a remote part of…read moreTennessee (Roan Mountain). I needed to get her to a bus station over an hour away from her location so she could make it back home to California. I first tried the usual ride hailing apps but found them to be unpredictable in fulfilling rides from that remote location which concerned me due to the necessity to be on schedule to make connections. I then turned to Yelp and used the "request quote" option to put the ride details out for bid. With a stroke of luck, Carolina Penn Transportation's owners Darrell & Tricia messaged me and offered a very competitive bid definitely inline with the competition. Darrell, in particular, stayed especially communicative throughout the process which gave me assurance. When the departure date arrived, Darrell again confirmed in the morning and his amazing driver, Tommy, arrived a half hour early in a very nice SUV so he could confirm the pickup location. Once confirmed, he moved to wait offsite stating to take your time and call him when ready. The ride was smooth and safe and upon arrival at the destination Tommy ensured my family member had all she needed and ensured her safety which I truly appreciated. I can't recommend this business enough and would recommend anyone who needs professional, reliable and family friendly transportation to give them a try! Thanks again Darrell and Tommy!

We had an emergency medical issue and my husband had to fly into AVL at the last minute. Even…read morethough WNC Shuttle has an 8 hour advance notice requirement, we needed transport home to Maggie Valley badly, so we booked them for the earliest time possible and expected a long wait at the airport. Instead, WNC contacted us and told us they'd monitor the flight and pick him up as soon as he landed. They did so, and they got him home in record time. He's fine now, but we owe this company. They went above & beyond.

My then-fiancee, now-wife and I were grateful to connect with Justin and WNC Shuttle as we planned…read moreour wedding at Cataloochee Ranch. Justin is easily one of the most gracious, respectful, communicative, responsive, and professional people I've ever had the pleasure of doing business with. We were planning a wedding in WNC from afar as we don't live fulltime in the area, and Justin made our lives infinitely easier throughout the planning process as we arranged to/from transportation for all of our guests who joined us for our wedding and reception. In addition to immaculate transportation service, every single guest who rode with Justin raved about his service and all the little things he did (remembering people's names before even meeting them in person; politely helping people in/out vans, etc). We were surprised that Justin did a 'dry run' in advance of the wedding and in doing so, discovered optimal paths that saved our guests time in getting to the wedding safely and expeditiously. And as my wife and I reveled in the reception celebration, Justin enabled us to enjoy without having to feel like we were clock-watching. Lastly, it had snowed overnight before our wedding; I'm sure our guests were relatively nervous about a winter wedding with below freezing temperatures, but Justin was expert in safely navigating up and down the mountain. If you have the opportunity to work with this organization, it'll be the easiest and best decision you make for whatever it is you're planning.

Steve was punctual and friendly! Great ride from the Smokey Mountains to Knoxville Aiportread more

Stephen was awesome. He was always on time. We used him 3 times over the weekend. He took us sight…read moreseeing on the way to and from the airport. He is very knowledgeable about Knoxville and Gatlinburg and even gave us a history lesson. We enjoyed our rides. Very dependable. We will definitely use him again. We highly recommend him. Great personality. Crystal G.

Okay I have called this cab 3 times now. No answer. How do you rate a taxi service when they don't…read moreeven answer the phone?

This is under new owners. Rates are good, nice drivers. Not to mention prompt, clean vehicles too…read more I'd recommend this company now for sure. Lonnie would be proud of these guys.

The driver was in communication with me as soon as my flight landed, gave clear instructions on…read morewhere to pick up the shuttle so I could get to him, and had a very pleasant easy ride into Asheville and a very reasonable price.

I had locked myself out of my own car, and had to get a ride back to Candler from Asheville the…read morenext day in coordination with when the locksmith was showing up. Prince on the phone and Juan driving the car were both lovely, professional, and helpful. They made a bad day much better. And.................. the locksmith was there when we arrived and now I have my car back! Lessons learned: have a spare key that is NOT also in the car; and good people make even bad days much, much better. :)

I wouldn't give this business the time of day. Horrible personal phone skills and just plain rude…read more Was treated without any respect at all when inquiring about services. Gave 1 STAR because there isn't a 0 STAR option