I was connected with ABC Towing through my Tesla roadside assistance, and the driver, Kevin…read more(proprietor with KAGD), was easily the best tow operator I've ever worked with.
He arrived in about 45 minutes, which was great since the car was safely parked in my home garage. As soon as he got here, Kevin called, documented the vehicle with a few photos, clearly explained the plan, and got right to work. He first attempted to jump the low-voltage battery, but since the car was completely dead, towing it to the Tesla Service Center was the only viable option.
Getting a completely dead Tesla out of an extremely tight, single-car garage is no easy task, but Kevin maneuvered it out flawlessly without a single scratch. Once the job was done, he followed up to confirm the car had been safely dropped off at the service center. Professional, careful, and communicative throughout, I couldn't ask for better service!