I had a trailer hitch and wiring harness installed on my new SUV here. these people were very…read moreknowledgeable, polite and professional. They set up an appointment for me for installation and were very prompt. They also had a very good price for the service.

Have been going to Rick for years. One of the few that I trust to work on my stuff. Even took my…read morewife's Kia Soul to him. Always a fair price and excellent work.

Found this place when I purchased a receiver hitch from Etrailer and a few different shops called…read moreme back for the install. This place has the most reasonable hourly labor rate that you'll find AND you'll get excellent customer service from them as well. Even though the job took longer than expected I was still only charged for one hour of labor because that's what the owner quoted me and he stands behind his word and that is something that almost no other place does not do in today's business world. Because it took a little longer then they expected I left the guys in the shop a tip to maybe buy lunch for themselves and thank them for a great job and honest business. I'll highly recommend them to anyone who would ask me. Erik

I was from out of state and blew a leaf spring. called em on a Saturday when nobody else was open…read moreand they had one in stock. Price was good and the guy's were great. Thank Ya'll!

Super Knowledgeable, does great work, and can't beat the price! Found the problem that numerous…read moremechanics could not. Nuff Said......

AMAZING experience!!! this man is an angel on earth.. he helped us right away and fixed our…read moreproblem with out charging an arm and a leg 10/10

Dadgum this vehicle is clean! Sandy worked on cleaning our conversion van nonstop all day long and…read morewas not satisfied until it was cleaner than clean. Nobody could beat the work she put into it and nobody could have a better personality to go with it. We will be using her again, and you should too. Also, Sandy called back immediately when I first called and missed her. Super responsive, super accommodating, excellent service, top notch quality. Worth every penny! Thank you Sandy!

Just wanted inside vacuum to get rid of dog hair and slobber on the windows. Spent waaay too much…read moretime after numerous communication , on steam cleaning the door jams,and the engine cleaning. We just put our dog down, and we made it very clear, just the inside dog hair and slobber on the windows. 6 hours later , now my driver side door sensor doesn't work. I had to redo.my front windshield cause there was excessive streaks. Couldn't see in the dark,on my way to work, when other cars were approaching. Also, my steering wheel is super sticky and greasy. Have had to wipe all that down. On A positive note the dog hair is gone and so is most of the slobber on the back windows.

I experienced great communication during scheduling and speedy service. Price is perfect and the…read moreprofessionalism and workmanship is top notch.

Excellent automotive repair offered by a certified technician in Morristown, TN is here at…read moreAutomotive Reset. I approached Rob for repair regarding my defective brake booster and a certain sensor which had gone bad and asked if he would perform a full intake and diagnostic for specifics and get back to me with an estimate. This was my second visit to Rob's shop and amidst an unannounced snow storm here in Morristown he managed time to return my car, fully repaired at a very affordable price. Estimate was well received and then following repairs were completed:: 1) Brake Booster Replaced due to bad diaphragm 2) New Coolant Temperature Sensor 3 Two front Sway Bars I fully plan to make future appointments as needed to maintain my 2004 Chevy Impala as new and classic as it was the time I bought it. This location would benefit from additional technicians as the main opportunity for development. That said, the work was unquestionably sound and my vehicle serviced for a fraction of the cost I would have paid elsewhere. If you are in need of.new automotive repair service center or an alternative to the familiar shop Automotive Reset is the safe bet for certified automotive repair. Additionally, Rob provides towing services! Call the shop and place your request or schedule an appointment. This is a great place for automotive repair in Morristown, TN and the surrounding areas.

This was the worst experience with a garage ever. Traveling had an engine blow on a promaster van…read more Bought the engine and this place did the install. Right out of the gate it started to overheat and blow hoses, oil leaking. They said they replaced thermostat and didnt. Said they put in new gaskets and didn't. The radiator was not bolted it. It was hanging! Lines crimped. Hoses bent. Multiple visits, calls, and messages and no response or reasonable solutions. These guys thought I'd be long gone before I noticed the MANY Issues! Words can't convey the level of frustration and disappointment. STAY CLEAR of THIS GARAGE

Showed up within a half hour. Had my keys out in less than a minute. Very friendly. Carter is a…read moresuper nice man. I will use again if I ever need.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

David answered our call on a Sunday and immediately came to help! We were experiencing overheating…read moredue to a coolant line rupture while passing through Newport on our way to a gig (musicians). He repaired it quickly, did a great quality job on the repair, and was kind and friendly. We are now running smoothly and will make it to our gig this evening. Thank you David!

Our RV broke down on I 40 just outside of Newport,TN. We called A&D as they list themselves as…read more24hr roadside assist. He told us he would be there as soon as he could (about 30mins). He never showed up. He never called back. After leaving us for over 4 hrs with no contact, we were able limp the RV to the next exit so that we were at least off the highway. We tried to call a total of 4 times. He never would answer. The next morning we tried to call him one more time. He answered but as soon as he realized it was us calling again, he hung up on us.