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Red Roof Plus

1.4 (29 reviews)
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Red roof plus failed to honor my 2 days reservation due to Comcast being down and they have refused to refund the $222 charge on my credit card used to reserve the room on hotel.com. I received a message from the general manager apologizing fir the inconvenience which included verbal abuse from the front desk clerk at 11:30 PM yet no refund after requesting one. While in the lobby a family of 5 was requesting a refund saying their room wasn't cleaned and like me they were also ignored for the half hour time I was in the lobby waiting to be registered. How hard is it to simply say the Internet is down so sorry, we can't honor your reservation? Instead, when finally asked about the delay the front desk clerk mistreated us and was very nasty. I booked a room at the nearby Delta and was checked in in only a couple of minutes so I'm unsure about red roofs explanation which certainly failed to address the surliness if the front desk clerk who obviously needed to communicate his connectivity issues instead of having us stand there for thirty minutes. Don't Do It! There are more reasonable places and actors. Feel free to message me for the video. REFUND MY MONEY! Hypothetically a cancellation on my part would only entitle your to one day's rental but that wasn't the case. Insult to injury is sending me a message asking how was my stay :/ Edit: I see Arpit D. left a 5 star review on YELP. He is the general manager. Believe the other reviews posted here. Edit 8/19: This hotel after repeated requests refused to remove their $222 charge for a hotel reservation which they did not honor supposedly due to their Internet being down although my booking online at the nearby Delta Marriott was honored and I was checked-in only minutes after my arrival. I strongly encourage you NOT to stay here. I can understand internet glitches, but their refusal to reverse the credit card charges, info they obtained through simply reserving the room after I chose to pay at the premises leads me to believe contrary to what was said in their email they are not at all apologetic and eating more of my time disputing this bogus charge to my credit card further indicates and proves their extremely poor customer service to this would-be patron who never was rented a room. Read the reviews and believe them! This hotel is a disgrace to the Red Roof name.

Bed bugs

This place I check in room #207 6/7/21 In the mornings 6/8/21I saw red spot in my body The 6/9/21 in the morning and more red marks in my body I check the mattress in I found bed bugs I when to the front desk and they change me to room #246 soon I get to the room I check my and I found in the pillow other beg bug I when to the front desk and they were changing me again to room 238 2 bed. I check I don't see any at the moment I pass the night light on not sleeping in afraid, but the nights 6/10/21 cat 10.30pm I saw what I was afraid another bed bug I pick up on the my stuff and Che out at 10,45pm, put all my clothes in the garbage bag and almost $450 in clothes, all all my personal stuff $300 I loosen$ 750 in value, plus hospital bill I ask the manager he said I'm sorry I can't refund it you money

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7 months ago

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8 months ago

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3 years ago

What hotel has no rooms ready for guest to check in 30 min early. No way to accommodate a handicap guest. Totally unacceptable

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5 years ago

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5 years ago

Awsome stay, Gm Archie and his team doing great job to give us nicest customers service.

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Ask the Community - Red Roof Plus

I just wanted to know if they still serve breakfast during the pandemic?

Hi Jon, the hotel does not serve breakfast. Thank you.

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Holiday Inn Express & Suites Woodbridge

Holiday Inn Express & Suites Woodbridge

(39 reviews)

$$

You know how people say "I would give it negative stars if I could"? Holy smokes... I would give it…read moreone negative star for every second that I had to stay here. Where to start: The front desk was awful. You usually just stand there and wait for someone to come to the empty front desk. Even then, the person you see tends to operate as though you're annoying them or preventing them from doing something they really want to do. The lady gave us our keys and didn't bother to tell us where the elevator was, how to get to the room, where the pool is, or where the gym is. Must have overlooked it. The first room I had seemed to be occupied or not ready, based on the trash piled outside, my key not working, and noises I heard inside. The front desk then gave me a second room that had the latch on the door busted and completely missing AND THE DOOR WOULD NOT LOCK. I hated having to complain yet again, but basic security, at a minimum, should be there. The young lady finally "upgraded" me to a more spacious suite. The suite was fine, but the bathroom is disgusting, stained, and smelled bad. Not only that, I could hear the people in the other rooms arguing as well as the people outside, and kids crying from another room. Nightmarish. I honestly can't emphasize how badly I wish I had never stayed here, nor how very much you should stay away, and the certainty with which I will never stay here again.

My first step ( into a tub with no texted floor or mat) resulted in me sliding into the tub. I…read moreimmediately realized I hurt my shoulder. After getting help to get out I reported the incident and they took the report refusing to give me a copy. I asked for a rubber mat to insure that those staying with me would not experience the same fate. They NEVER RESONDED. I needed to go to the ER and came back with a sling. I was not asked by anyone in the front desk, or higher if I was okay or asked if I needed anything. It was as if nothing ever happened. I walked over to housekeeping and asked them for a rubber mat for the tub. They said the hotel DIDN'T HAVE ANY. We needed to take TOWEL BATHS each day to avoid the hazard. When I got home I made several calls to inquire about liability information. I finally got a number they assured me could help me, but all I could get was a message machine and no one returned my call. We were also on the first floor and EACH NIGHT AROUND MIDNIGHT there was yelling and fighting in the hall and no one at the front desk, not far away, brought anything to order or called the police. This experience was the worst case of not caring about the safety of their customers, no concern for the customer and neglect of the customers forget about hospitality and customer service! Needless to say, I would NEVER recommend the Holiday Inn Express Suites Woodbridge by HIG in Avenel, NJ.

Hampton Inn Linden - Guest room

Hampton Inn Linden

(68 reviews)

$$

Old, smelly, noisy but very close to food and shopping center. Breakfast was horrible. Rotten…read moreoranges, watered down juices and terrible options. Much better options nearby. Bathroom was gross and smelled like mildew. Bathtub leaked with every shower. I stay at Hampton Inns often, probably 3-4 times a month; this is one of the worse! If photos had a smell you'd never book here. I do not recommend this specific location.

Overall great experience since I needed a quick stay. Room were clean and spacious. Room…read moretemperature was set to 60 in the winter which was unpleasant and it took awhile to heat the room. Bathroom were clean and neat. Service was great as I had a quick interaction with staff as I moved. Used the convenient app to unlock doors. Great breakfast every day all my stayin the hotel. Good choices of eggs, pastries, waffles, bacon, potatoes, etc. Parking was free and convenient with decent sized lot. Safety wise, it's on a busy street and location seems great. Convenient to other stores nearby also. I felt safe coming here. This will be a return when I need to in future. Set at the intersection of Highways 1 and 9, this modern hotel is 1.2 miles from Linden airport and 5 miles from Newark Liberty international airport. All rooms include free Wi-Fi, minifridges and custom-designed beds, plus both full desks and lap desks for working on the bed, coffeemakers, microwaves and flat-screen TVs, and some have whirlpool tubs. Suites have separate sitting rooms with sofabeds. Free perks include on-site hot breakfast daily and weekday breakfast bags to go, plus free parking. A courtesy shuttle runs to both airports. There's a seasonal outdoor pool and a gym. Other amenities include meeting rooms and a business center. Also includes amenities like free Wi-Fi, free breakfast, free parking, accessible, outdoor pool, and air-conditioned. Very near to train station too.

Spark by Hilton Rahway - Guest room

Spark by Hilton Rahway

(3 reviews)

Simplicity, clean, new, and convenient, when you are looking for an affordable stay, consider Spark…read moreby Hilton. This is the first time a stayed at a Spark by Hilton property and found the property to be on-par with Hampton Inn's but with an emphasis on basics. While this property was a take-over and remodel of another brand, there is very little indication that this was not a completely refurbished property. The only hint I saw was in the elevator in which the back side is glass, so as the elevator rises you can see outside. The tell sign is that while every detail inside the property is clean as a whistle, the window in the elevator are not, a minor detail overlooked. My room, 515, was very comfortable and spotlessly clean. Close to the single elevator, there were times when it took some time for it to arrive, most 5 floor hotels do have more than one elevator. There were plenty of outlets in the room and the bead was ultra-comfortable, but the chair at the desk while fitting with the décor, is not functional for someone to work at the desk. All the staff I encountered were pleasant and helpful. I had an early departure, so I did not have an opportunity to check out breakfast, but parking was complementary which is always a plus, even though it was not gated. I like Spark for a quick, convenient and affordable overnight stay, but for more than one night, there are other Hilton brands I'd prefer to stay with. You be the judge; I think you'll like it overall as I did!

It was the best priced option on the last leg of our journey north…read more Great (safe) parking. Nice staff. Fairly clean. Great towels. Big room & bathroom - all positives. Negatives are the smell in the elevator!! Lordie!! Bad pillows. And if you are elderly, have any knee/leg issues getting into that tub to shower is KILLER. Really bad. The water pressure also leaves a lot to be desired!

Delta Hotels Woodbridge

Delta Hotels Woodbridge

(121 reviews)

$$

An incredibly average hotel that kept consistently losing points in my head over the course of our…read morestay. At surface level, it's fine. The lobby is spacious, the staff is nice-ish, & the rooms are good-ish. But then you start to notice the details ... like: - The painters tape on the peeling ceiling. - The pillows with the consistency of almost-dry cement. - The dangerously large potholes in the parking lot. - The large security deposit required that didn't correlate with the quality of the hotel. & finally, the biggest offense of all: - The super pungent, overwhelming, inexplicable smell of sewage emanating from all drains in the bathroom. Most other lodging options in the area are either really expensive or really dodgy. This hotel is one of the only options that's sorta somewhere in the middle. I probably would not stay here again.

Well, where do I start. Let's just say that I HAD a longgg…read moreday...and all i wanted to do ;was to come to this hotel and possibly just lay in bed for like two hours or something. but of course when me AND my girlfriend arrived we were told that the system was combusting and we could not check in until the next day cause it still counted it as friday? but it was literally 1:25 AM. so techinacally its saturday yo. sooooo??? why am i stuck waiting hours to check in? this system is strange. management please sort this out and fix it. because ur patrons are tired. and we just want to sleep!

Red Roof Plus - hotels - Updated May 2026

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