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6 years ago

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Nicks Air Services - Get your new HVAC System today and be ready for the hot summer call today! Rheem

Nicks Air Services

(306 reviews)

Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Prime AC and Heat - One of our friendly Prime AC & Heat technicians Morgan ready to help homeowners with honest, professional HVAC service throughout DFW

Prime AC and Heat

(46 reviews)

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

The condenser cooling the downstairs finally quit on us, and we asked a bunch of companies to come…read moreout and propose a replacement. Morgan struck us as an honest technical guy who wasn't interested in playing sales games, and he told a great story about the company's values and why he chose to work for them, which left a positive impression on us. His solution was more expensive than our other finalist, but not the most expensive we had seen, and there were some specific things about the thermostat we preferred over the other option. Since October is a slower time for HVAC companies, they were able to schedule our installation for the next day. The installation crew was great. Casey, Daniel, & Kevin were constantly letting us know what was going on and regularly checked in to make sure we were happy with the installation. Alphonso worked hard in the background, lugging all the parts and equipment up and down the stairs. The new system was much longer than expected (roughly 25 feet end to end), and they were very accommodating about moving it all further into the attic and routing the ducts overhead so that we could recover floor space for storage. We really appreciated their willingness to work with us on the details rather than just making things easier for themselves. They set down fabric on the carpet, vacuumed at the end of the job, and generally tried to leave the place nicer than they found it. The owner, George, stopped by to check on his crew and spent more than an hour going over details with them. Seeing that level of hands-on involvement and attention to detail was very reassuring. Overall, we were impressed by the team's professionalism, communication, flexibility, and care for our home. No one wants to dump a bunch of money on HVAC, but the experience gave us confidence that we chose the right company.

Elite Property Maintenance - Bought a dream home. Need help maintaining it? We're here for all your home service needs.

Elite Property Maintenance

(22 reviews)

Tim is exactly the kind of contractor every homeowner hopes to find…read more When we bought our home, the inspector found condensation in the crawl space and warned us about the risk of mold. They suggested we hire an electrician to install a dehumidifier. That's how we originally called Tim, just to put in an outlet. But when I found out it would involve cutting into the house, I wasn't comfortable with that approach. What stood out about Tim right away is that he didn't just dive into the task--he took a step back to really understand what we were trying to solve. He listened carefully, and instead of rushing to do what was asked, he gave us thoughtful advice. Tim explained that what we truly needed wasn't just an outlet or a quick fix, but French drains to properly address the moisture and drainage problem. It was clear he was an expert in many areas, not just electrical work. Tim and his team of three worked diligently for three days. They were quiet, respectful, and incredibly thorough. Honestly, we often forgot they were even there because they were so mindful of our space. The work was done steadily and with such attention to detail that the results are better than anything the house originally came with. We are so thankful to have found such an intelligent, trustworthy person. Tim will be our first call for any future projects--we couldn't be happier with his work.

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

Rescue Air and Plumbing - #RescueAirPlumbing

Rescue Air and Plumbing

(609 reviews)

Northeast Dallas

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Red River Air - hvac - Updated October 2026

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