Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Smoothest, quickest and best experience with Johns sewer…read more My kitchen drain backed up and was recommended by family to reach out to johns sewer. I reached out via yelp messenger and got a response within the hour and they dispatched at technician over within 2 hours. The technician arrived Joey, and was professional and courteous. He identified the blockage and setup some tarps around the sink area to minimize dirt. He snaked the drain very thoroughly and resolved the blockage. Joey was chill whole time, explained some of the possible root causes behind blockage and preventative measures. The flat fee was way cheaper than the ridiculous profit charged by roto rooter last time. Will definitely use john sewes for future plumbing work.

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

I've used Tony for several small projects, including installing a new toilet and kitchen faucet, as…read morewell as emergency calls to clear blocked drains. He's been extremely responsive by text every time, shows up exactly when scheduled, and does excellent work at fair prices. Highly recommended.

I'm so thankful for Zoom Drain! We had some plumbing trouble and they made time to help the next…read moreday. When the problem needed more parts, they can back first the next day to finish the job. They were professional and very skilled. I would definitely recommend them!

I never received a call from them. I received an email to schedule a time for them to call. I…read morescheduled the time and date and I never heard from them.

I've used drain cleaning companies a lot over the years (mainly because I was in the housing…read moremanagement business, and sometimes because I needed home service). I cannot recommend this company highly enough. They run an incredibly efficient operation, arrive when they say they will, and have a very professional staff. Their service is way way above average. It's always tough when you need to have a drain cleaning service company come to your home, but these guys are real pros!! A. Dailey Roslindale MA

We called another company for our clogged kitchen sink and when they showed up, they quoted us…read more$1,300 to run a snake. Absolutely floored, we said no, and found Budge It Drains through a neighborhood website. Not only did they responded immediately, we were scheduled for the next morning and the two technicians arrived on time, were incredibly knowledgeable, kind, professional and charged us a fraction of the cost from the first quote. We appreciate their honesty and expertise and couldn't recommend them more highly.

We chose Earl F Simmons Co to replace our 65 year old septic system. We worked with Grady…read moreengineering (see review on Grady) on the design plan and Derek Simmons on the install. I can't recommend Simmons and especially Derek any higher. He is meticulous in laying out and building the system layer by layer. We have a 1500 gal septic tank thru one distribution box into a 20'x40' leaching field. Watching him use the excavator to clear , level , lay rocks, and leeching pipe is a sight to behold. It's like an extension of his hands. Lastly the price was very reasonable compared to other quotes received. It's amazing how wide the range was. We have a 3 bedroom split level with 1.5 baths. If you want the job done well and at a fair price hire Simmons (and Grady )

They came as scheduled and for the price quoted. I ask to pump my second tank and he said I did not…read moreneed to. He had pumped it out for the previous owners before I purchased the house. You don't find honest people like this anymore. Thank you.

I give service a five star for their professional approach to a very tough job. They have always…read morebeen on time and come through when needed. Had a few problems with a couple jobs but they were quick to resolve the issues. Kim the dispatcher is very helpful and polite. Highly recommend if you need service quick.

Very good service. The gal in the office is wonderful and polite and very helpful.. They pumped my…read moreseptic and came back an hr later and put in a riser. Now I do not have to dig my lawn up anymore. A riser if very affordable. I'd like again to thank the female manager in the office for her help. She was very professional.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Technician did a fantastic job. I have a new condo and the builder poured grout down the drain of…read moreour tub when they were tiling it. The technician that came out spent 2 hours working tirelessly until it was fixed. They also came early and updated with timing. 10/10.

They were extremely unprofessional, then charged us hundreds of dollars to lie to us and then…read moreliterally do the "incorrect" thing found, incorrectly AGAIN. They all were unprofessional, never fixed anything correctly and lied repeatedly. Then Michael Wetmore chose to be extremely rude and unprofessional when we called to inform him as well as request our money back for lies and extremely poor/incorrect work done.

We had a major sewer pipe blockage in an older industrial building. Years before, a machine shop…read morehad clogged this drain with what can only be called cement. It was jammed solid and we, the new tenants, had no idea. When we installed a new piece of equipment and nothing would go down that drain, we were in a jam. water everywhere and an expensive new machine was unusable. All Owners came right away and figured out the problem. They had the right equipment to get through the blockage and get us up and running. It was a big deal and they did a great job! Highly recommend!

I am so disappointed in the customer service with this company! I called because of a clogged…read moretoilet. The woman who answered was curt and confusing, and when I asked for clarity on the price she said it started out at $475. That was steep, so I said "ok, thank you but no thank you" and she hung up on me. I called back and told her there was no need to hang up on me, and she hung up on me again. I called back multiple times as I want to talk to an owner, and she hung up on me every single time. If this is the way they treat potential customers, I am all set with their service. Wow, how awful! (I don't know why my review says I am in CA; I'm in Wilmington MA)