Finding a thoughtful, analytical, and problem-solving tradesperson is like finding a diamond in the…read morerough--especially when you own a historic three-family property in West Roxbury with older plumbing featuring a mix of copper and galvanized pipes. Rich recently spent several hours working on our condo association property, replacing an old, problematic hose faucet and spindle connected to aging galvanized pipe with heavy mineral buildup behind our fieldstone and wooden trim. While it was nothing he hadn't seen before, his approach was exceptional. After giving the aging setup its initial glance, he shifted straight into modernizing the assembly with flex PVC and beautiful brass and copper fittings. His thoughtfulness, meticulousness, and positive demeanor shone through every step of the process as he used his critical thinking skills to finish the job with absolute precision. Beyond his top-tier quality and craftsmanship, his pricing is fair and honest, delivering incredible value for the level of expertise he brings. Because he is in high demand, you do have to be patient and wait your turn--and he occasionally prioritizes urgent emergencies, a policy you are always deeply grateful for if you happen to be the one in need. However, when you give him the time to do the job, he will always follow through, get you back up and running, and leave you with work that lasts. Because of his outstanding quality, fair value, and thoroughness with our older infrastructure, I completely trust Rich to handle any plumbing job on our property. Highly recommended!

Great experience with Rich. He was very professional and did great work. We would use him again.read more

Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom…read moreceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!

Quality of service was superb! The heat dropped to 45 with temp outside at 6 degrees on a windy…read moreSaturday. My plumber was helpful in shutting down the water and then recommended this company to replace the igniter on out Lennox gas boiler. The response from the service tech, Noah was quick, informative and professional. Amazing that it was back up and running in no time and at a very reasonable cost.

$600 for 30 mins of work, and a $15 part…read more Service is fast and friendly. I love they way they respond and follow-up, but you certainly pay for it. No rush fees or weekend charges, just a simple fix. I sent pictures ahead of time. The guy was in and out in a half hour. I asked about the huge charge and someone called back promptly. He was very friendly but made it clear... that's our price. I live around the corner and I always like to work with my neighbors. I guess everyone isn't so neighborly.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

had a fantastic experience with Casper. They took the time to inspect my furnace and gave me an…read morehonest assessment without any high-pressure sales tactics. Their customer service and professionalism are top-notch. It is hard to find companies with this level of integrity. Highly recommend Casper to anyone in the area!"

We had a blocked sink that we could not clear and had a great experience with Casper Plumbing. We…read morefound them on a facebook community board with multiple recommendations. I left a voice message and then received text communications coordinating a visit with a 3 hour window for the next day. Closer to the appointment, I was able to narrow down the timeline to know their eta. The young man who came out was polite and professional and efficient. He was able to clear the trap and vacuum out all of the hair/soap-scum/toothpaste that was causing the clog. They invoiced us through email, charge $250, which we were able to pay with a click. I would definitely use them again for responsiveness and ease of use.

Fast, efficient and reasonably priced! They answered the phone and scheduled service same day…read more Professional and knowledgeable. Highly recommend.

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.