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    8 months ago

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    5 months ago

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    7 months ago

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    10 months ago

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    1 year ago

    I had a problem w/ Kenzie sending me the exact parts that were installed in my faucet. She emailed me the info I needed, so all is good!!

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    2 years ago

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    Blue Bear Plumbing Heating & Air - Keeping everything nice and clean!

    Blue Bear Plumbing Heating & Air

    (97 reviews)

    I have used blue bear for all of my plumbing needs! They are responsive , efficient, and friendly…read more They have installed all of my major systems and have always done a great job. Josh, Tim, Patrick and Jack are all great! Chris Murphy is running a great business! I can't wait until they expand to Rhode Island as well!

    If I could give zero stars, I would. I hired this company to fix a drainage issue at my property,…read moreand they managed to fail at every possible step, costing me nearly $1,000 in the process. First, they charged me over $850 for a "diagnosis" (about 2 hours of work) where they used a video snake to determine there was a blockage from grease. The technician gave us two options in a PDF and suggested arranging an additional appointment for jetting the pipes. I called the company back over the weekend and told them id like to do the jetting. The email regarding the jetting quote said "When you would like to book one of these services, please give our office a call at (781) 706-4682!". There was also a link to sign on the PDF quote but it was invalid so I called instead. The second visit was even more pathetic. The technician showed up completely unprepared, confused, and without the equipment required to actually perform the work he was sent there to do. He told me that since I didn't "sign the quote" they sent over he didn't come with the tools or second worker needed to do the job. Despite the fact that they couldn't complete the service, they still had the nerve to charge me an additional $125.00 dispatch fee for essentially doing absolutely nothing. After wasting my time and money, I finally brought in a real professional who actually knows what they're doing. The problem was solved within an hour and a half and I was charged $300. Do yourself a favor and use a reputable local plumber because big companies like this just take advantage of hard working people. I am a first responder- I work hard, long hours to make average pay and this was a huge hit for me and my partner. Blue bear is the most incompetent service experience I've ever had. Please, do better.

    3R Plumbing and Mechanical

    3R Plumbing and Mechanical

    (7 reviews)

    In July our condo units experienced a cracked drain pipe and we were impressed by their service and…read moreI set up a contact to do preventative maintenance. Yesterday, Tom Heck was the technician who came to flush my hot water heater. Tom spent time discussing the process and found my unit was probably 11-13 years old. He was efficient, neat and completed the job with clearly. Showed his expertise. Definitely a 5 star. Thank you

    Unfortunately for Ross, my experience with 3R Plumbing is in alignment with Lynn B and MadForLabs…read moreX. If I could give him a score less than 1 star, it would be more accurate and fitting. He is unresponsive, Unprofessional, apparently not wanting to embrace the even basic concepts of Customer Service. I had an issue with the diagnosis of a HVAC unit (Cooling Issue Only) and the estimate provided was SOOO far from the actual that it is probably illegal in most states. His tech spent 4 hours on the phone with the manufacture and another 2 hours to clear the code and install the part, that when I checked with other Manufactures and Plumbers, told me should have taken 15 minutes... and ROSS wanted to bill me for that time at $150 an hour!! Are you Kidding me??? It is NOT my fault that your technician does not know how to clear a code on a standard Carrier Unit or install a simple part...Yes, I said Carrier, one of the biggest Manufactures of HVAC units in the world! I then called Ross to give him an opportunity to explain and correct the billing, service issue and estimate issue and he was unable and unwilling to. I asked him for an Itemized Bill so that I could see the cost of the part he claims to have replaced, and he told me that he could not provide one as his billing system "Bakes all of the factors into one price" What??? What reputable company does this kind of deceptive Billing??? I will tell you... NO reputable company bills like this!! Need I go on?? I can fill up a few more pages, but I think you can see clearly that selecting this firm is not a choice you want to make. Willie

    Sila Heating, Air Conditioning, Plumbing & Electrical - New sink basin and faucet install

    Sila Heating, Air Conditioning, Plumbing & Electrical

    (23 reviews)

    James and all the guys that came with him were top notch. They strived to get the job done in the…read morepromised time frame that the "salesperson" promised as a one day job. Because the "salesperson" ordered the wrong size boiler Jim was honest and upfront about it being difficult to complete in the promised time frame. But he and all the installers worked their butts off to get it completed in 1 and 1/2 days after thinking it could take up to 3. I cannot say enough about the install team. Amazing professional guys who went above and beyond to complete our job. The "salesperson" on the other hand kept telling me how he's been doing this for 14yrs but yet ordered the wrong boiler and also did not inform the install team about the difficult access. Overall, extremely happy with the install team not so much with the "salesperson".

    WE GOT ROBBED! We…read morehad a minor problem with our air conditioning. The technician that showed up (Eric) told us it was an easy fix and the part was not expensive ( a capacitor) about $40. I said GREAT, but then he said it was still a very expensive job. I asked him why and he mumbled something about overhead and cost to do business. He offered us a one year warranty on a capacitor or a 5 year warranty on a different capacitor. One was $650 the other was $850. By the time he got done we had a $967 bill for a job that averages $200. Look it up, and avoid this predatory company at all costs. Im pretty sure we were taken advantage of because of our extreme age and the fact we needed the air conditioning to survive.

    Full Swing - plumbing - Updated October 2026

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