This location has been closed down since approximately 2018. They were a local payday loan store…read morethat had low interest rates and awesome customer service. Please come back

Payday loans get a bad rep, but this place is a whole lot different than places like cash money,…read moremoney mart, money tree etc..There is no impersonal plexiglass barricade to make you feel like you are a dangerous offender going to rob the place. Community Cash, you walk in and feel most welcomed with professional staff. The bonus is that they have complimentary drinks and snacks while you wait. And the wait time/line up is NIL! You are in and out in a jiffy.

For money transfers and other transactions, highly recommended this branch along Knight Street and…read more57th Avenue in Vancouver, excellent customer service provided by Ms Donna. Fast, Efficient and Friendly service. You're the best Donna. Keep it up! Easy 5 STARS to you and to your branch.

Awesome customer service! Cheque cashing and pay day loans are cheaper than money mart!read more

When it comes ro customer service, this company can't be beat! I needed a loan to clear up some…read moreprevious debts and to re-establish my credit. Because of my credit history, the bank would not let me have a loan. Urloan approved me the next day and I paid off my old debts. Then, the day the first payment was due, I was laid off from my job. Urloan gave me time, until I found another job, to make my payments. When my loan was under half the amount borrowed, they gave me another loan that I needed. Yes, the interest is high, but when you have past history of bad debt, as I had, this is a great opportunity to re-establish your credit. My agent, Michael, has gone above and beyond the call and was always available to answer my questions!

Fantastic people to work with. Saved my credit!!! Thank you for your help and saving me from pay…read moreday loans high interests.

Fast and friendly service. If you need checks cashed, a short term or longer term loan I've found…read moreBlue Copper to be the best to deal with. The rates are better than other places I've see. And they it a few locations around Canada so they feel more legit that the one location shops. All in all, if you need cash come here.

From the owner: Founded in Alberta during the summer of 2006, Blue Copper Capital Corporation started as a small…read moreloans company dealing with friends and associates. Today it is a diverse financial company specializing in loans for individuals that range from $100 - $30,000.00. Our success is based on personal attention, coupled with open minded lending at reasonable rates.

The Cash Store is one of the worst employers. The District Manager, and the whole company in…read moreEdmonton don't care about their employees, except for the numbers. They didn't even train me, they just scheduled me to work alone and I had to call other stores to walk me through the process. I had one customer get so angry because I had not idea about the store's policy in accepting money orders, I called the district manager and she just told me to enter it under a certain code. The code did not work, so I called the Surrey store and they provided me with a valid code. This pissed the customer off, but I was only trying to help her. She complained to the Head Office about me. Head Office complained about me to the District Manager, and I told her that I didn't get proper training. District Manager said that I must learn everything immediately. But how? The Manager who hired me spent most of their time watching DVD's in the back room and when I asked for help, they'd tell me to call another store. If you are wondering why the employees are taking long, then it's because this stupid place doesn't train them, they just want the employees to collect your money in any possibly way. I'd recommend all customers to go to the Money Mart, or a Bank, they are loads better in fees and other charges compared to The Cash Store. The cash store charges 60% more in fees. That's a rip-off! Just wait until you get paid, because once your hooked then you'll get crooked.

Agree with other poster. Worst company ever. No training only slave driving. They dont care about…read morepeople at all. They only care about profits. Profits before people! They push and push their staff to rip off folks with low income. If you look at the REAL COST OF BORROWING your eyes will pop out of your head...ive seen paybacks of $174 and the client got $100. The real cost is Not 21%, that particular loan was 74% wasnt it? Disguised as card fees and withdrawal fees. STAY AWAY. Go to the foodbank, sell your stuff but STAY AWAY.

First time to use the Metrotown Burnaby location. Used it to transfer money overseas. The…read morerepresentative Roberto was very professional, polite, helpful and pleasant. I even came back for a small problem not related to them but to where the money was transferred and he solved the problem very professionally. I am extremely pleased with their service and highly recommend them.

Always a pleasure doing business here. Very accessible and almost never crowded. Pleasant and…read morecheerful service makes you feel a bit less worried about spending your money :)

Great customer service and fast to get your funds onto your account…read more Always there to help when you need the funds. I would highly recommend your services to anyone .

No stars! I applied Monday, I reapplied Tuesday, I called Wednesday they said my loan was approved…read moreand it would be up to my bank to release it. Thursday still nothing by NOON! I needed the loan Monday and tomorrow is payday so really what's the use??? I needed the money for an electricity bill and now I'm waiting to be cut off so no I don't need the loan anymore! :(

I'm here all the time because I sometimes get paid via a crazy ship Captain who's never in town so…read morehas to Western Union my pay to me. They seem to have a high turnover rate for staff, but whoever is working tends to get me in and out really quick with no fuss. I've had some really horrid Money Mart experiences but this place is just fine.

Since my last review (I like to think BECAUSE of my review heh) the customer service at this…read morelocation has greatly improved. It's still the same miserable staff, but at least now they make an effort to be polite and not let it show too much that they hate their job. The long lines are still the same so I just try to avoid going here at any time it would be busier than usual (i.e. payday).

Great customer service very friendly staff especially MARIA. highly recommend if u need a fast…read moreloan. Great job!!!

I am a compliance officer by trade and I came into Focus Financial requesting a loan due to the…read morefact my company has just merged and the new pay period is now 6 days past the first and the middle of the month hence the need for the loan to tide me over til the next pay period because of my bill payment arrangements. I explained my situation to the loan officer Natalie behind the smudged plexi glass window and provided her with my bank statement and was offering her my payworks automatic deposit statement (which outlines the new payroll date of "July 25") due to the company restructure. All she could see is the fact that my next payroll date was on the 25th (4 days from asking for this loan) and she stated it was inconsistent. Guess there is no thinking outside the box with this employee and also very poor customer service skill especially in this line of work. She unfortunately lost money for the company as I was able to get a loan elsewhere where they were very understanding of my situation. If you require a loan due to payroll changes or just in general do not go to Focus Finacial. They are not very understanding and treat you as a number. Do not give them your business but bring your business to Cash Converters they are extremely helpful and compassionate about helping others. Do not refer them to your friends unless your friends are drug addicts or criminals. In that case this is the place for them.

They scammed me of 1317 .. promised me my 10000 never got it …read more. Carlos And Maurice I would not recommend dealing with them. Left me with 4 counterfeit checks .