I don't know if I was bamboozled or if the initial treatment/cleaning was just so over the top…read morewonderful and they try really hard to make you feel special to endear you here so you keep coming... but it's been downhill from then on. First, the doctors are wonderful and I have no issue with them on our brief interactions during my exams. Since my first visit with Stacey, on my next two follow-up visits she wasn't nearly as nice and even seemed annoyed when I tried to make small talk or ask to get more information on my gums. I eventually went with another hygienist due to scheduling and liked her so I switched entirely and have been seeing someone else the last 3+ visits. Like my previous office, if I have to reschedule at any time - they book out like 8 months so you're screwed. This is why I switched offices initially, who the hell is going to wait 8 months to be seen if they have something come up between the 6 month appointments? That means you're waiting well over a year even for a cleaning. Nope. It's happened multiple times to me here and it is the exact reason I switched offices to begin with. These appointments are booked incredibly far in advance and people have lives - so when you need to reschedule I can understand a few weeks or a month but my Feb 02 appointment being rescheduled for August at the soonest?! Unacceptable. Additionally, the receptionists are rude when you call and try to ask any questions and are condescending. I've been nice when I've called and I'm met with some sort of indifference and talking down to for asking simple questions or trying to explain a situation. I'm again switching offices. I'm out. It started off well but the level of care isn't the same as my initial review. Not by a long shot.

The staff is so friendly! I've seen all the doctors and they are all so caring. They let you…read morechoose your path and aren't pushy like some doctors I've seen elsewhere. I always feel like I'm in good hands when I'm at the office. It feels like a family.

Beware of their billing practices…read more I had 2 children scheduled for their dental appointments on March 28. Prior to this appointment, my wife and I called Weis Dental and left numerous messages informing them our insurance had changed and to verify if they accepted our new coverage. These messages went unanswered and never returned. However, on the morning of March 27, I was able to speak to a member of the Weis Dental team on the phone and I gave them my updated insurance details. On this call they stated that "if I don't hear back, I can consider the insurance accepted". I never heard back but did not trust the statement on the phone. Therefore, when I arrived on March 28, I checked twice with the office staff that they accepted my insurance. I was told that morning that they "had ran the insurance this morning and I was covered". Since then, Weis Dental is demanding full payment for both appointments out of packet ($900+ face value of the bill) even though they fully admit they mislead me on accepting my insurance. AVOID!

I came here for my third visit (I should have followed my gut feeling to be my 2nd and last visit)…read more The front office staff was fairly nice. The last two visit seems to be the same, the dental assistants in the room were arrogant. The one we had was a Spanish lady, dental assistant. She came in, introduced herself and greeted my kids. As soon as she sat down, she went straight to work while rushing through the procedure. She was not suctioning the saliva fast enough during build near the tonsils. My son was uncomfortable the whole time, when I should've have stopped it right there. But stupid me, I didn't. She didn't care for his well being while she talked over him trying to finish up. I noticed he was about to vomit. I quickly rushed over to tilt his head forward so he can throw up. It got all over his sleeve and chair. The dental assistant did not show any sympathy. But gave an attitude, got up and swipe the dental chart from the counter and left the room without saying a word. Soon, the dentist came in. She didn't ask if he was ok or how he was feeling, but asked him to lean back while she pulled the overhead light fixture and etc. I blame myself why I was dumb enough to give them a third chance when the second one was a red flag. I later called the receptionist, "Please take my kids' name off the patients list, we are going somewhere else".

Customer service is terrible. We won't be going back. Didn't receive a return call as requested on…read moreMonday 10/13 at 930am. I received a manual text from someone in the office 10/14, Tuesday morning, saying I was going to lose mine and my son's appointments if I didn't respond by 2pm, when I made these appointments 6 months ago. Quite rude for someone to text me when I requested a phone call the day prior and they were aware of that phone call and voicemail I left on Monday morning, because they asked if I was calling to confirm our appointments. My voicemail also said I needed to update my account. Hence the request for a call. I responded to the text by requesting a phone call again. No call. So I called again on Tuesday around 10am, confirmed my appointments, and requested a call from a supervisor or office manager. I still needed to make an account change that wasn't even addressed due to this nonsense. No call from anyone. My appointment was Thursday afternoon 10/16 and I asked to speak to a manager in person after my appointment. Of course they were unavailable. So the manager said they would personally call me on Thursday evening and if not then, it would be Friday 10/17. No call. Not once. Not from the office, or the manager. Disgusting and poor customer treatment from all parties at the Upton Dr location, except for the dentist and hygienists. I've also received bills for no reason because this place doesn't know how to talk to the insurance and make sure things are covered before they do them.

Shady billing, stay away!!!…read more Paid estimated cost upfront, ends up 1200 dollars more need to pay. All they want is your money, not enough customers to support their operations.

I totally loved this Pediatrics office. I also love that they accept BOTH Tricare Standard and…read morePrime. Its conveniently located right off General Booth right past Nimmo and very easy to find. The waiting area is very bright and cheerful, TV's of course, books, playthings, everything you need to keep your child content while you wait. The newborn and sick baby rooms are closed off from the well baby waiting area, which I also liked. The receptionist I have dealt with on several occasions was very sweet and helpful as well as the rest of the staff I encountered. My sons' nurse was outstanding. I love how she interacted with him and made him laugh while getting the measurements she needed. Dr. Oliver Brooks is who was assigned to us and I am so happy about that. She was also, outstanding. Very engaging with both me and my son, answered all questions I had without making me feel like a moron and was just generally a wonderful Pediatrician. I am always nervous about switching doctors, especially for my little, but this office is great and I am super content in my choice to go with them, especially with another little on the way.

The reviews for here are pretty old, so I wanted to take the time to recognize this office. Like…read moremost people here, we've moved quite a bit and have seen A LOT of dentists. The staff here at THIS LOCATION are absolutely amazing (not all offices are the same, trust me). Dr. Rosenblum took care of an emergency situation for my daughter during our first spring break here and after he made her feel so comfortable, my daughter insisted that he continue to be her dentist. Dr. Wright is now our orthodontist and she was so patient and thorough through that process. I recommend that if you're looking for a pediatric dentist's office that can also accommodate orthodontics, then this is DEFINITELY your place!

This was my 2nd time visiting this dentist office and it was just as great as the first time. I…read morehave definitely found my son's pediatric dentist that we will stay with. We were a little early for our appointment but were taken to the back right away. they have TV, magazines and a few toys in the lobby if you do have to wait. The dental assistant that cleaned my sons teeth was wonderful. She explained to him step by step what she was doing and was very gently with him. Since he's only 3 he is a bit apprehensive to lay back in the chair and have anything done in his mouth but he was made to feel very comfortable. Once she was done and we were waiting for the dentist they have a large variety of books the kids can engage in. He loves their animal book which lists hundreds of animals from around the world. Once Dr Levin came he gave him a very quick examination and gave him a clean bill of health. One thing that stood out to me that is why I will remain a patient here is Dr Levin's response to my son complaining of tooth pain. When he examined his mouth he said he didn't see anything but If my son kept complaining to bring him back at no charge. That shows that he really cares about his patients and its not all about the money.

I thought it was a great time to refresh my 5 year old review of Cox Pediatric Dentistry. Our…read morechildren have now been patients of Dr. Cox for 14 years. My original review remains unchanged as to the rating and we are so happy with the practice. Since August my daughter has received six week periodic appointments for braces. The process of install and adjustments has been smooth. Wait times for adjustments minimal. The pricing seems around standard for their office to do your child's braces. They have a monthly payment plan at no interest. They take most insurance plans. I would encourage a read of both my in depth original review and updated version if considering braces. If your child breaks up dental care and braces with two practices be prepared for a lot more juggle. I like that everything is in house. I can't recommend them enough.

Dr. Cox is the absolute BEST Pediatric dentist out there and we've gone to quit a few bc my 2 year…read morehad some cavities. Other doctors could only suggest pulling one tooth and caping the others. Dr Cox actually pulled the root, clean out the tooth and rebuilt it AND his treatment plan was actually cheaper than the other dentist we previously were going to go with, plus my child got to keep all his teeth! Thank you Dr. Cox and staff. Also, big thanks to his staff. Every time I called they knew exactly what I was talking about, where is other offices are so disorganized and hard to get follow up on. Everything just went so smoothly with them and trust me I've had experience with a few different dentists now. So relieved we found them!

Dr . Bergers office is fabulous! Everyone from the dentists to front office staff are all very…read moreprofessional and knowledgeable. This is one dental office that I highly recommend. They also accept military which is a plus! The work that me and my son have received has been great! They also do other things in their office such as teeth whitening and such. If you are new to the area of Virginia Beach and military or even if your not but looking for a dentist I suggest Dr. Bergers office and staff! I give Dr.Berger and staff five surfboards!

I am terrified of dental procedures. I needed some work done and they were patient and painless…read more Ill never go anyplace else.

I have been going here for 10 years and have never had a problem with a balance or anything. Nicole…read moreis by far a huge asset to this company but yesterday I had the worst experience. I agreed to a payment option with them and I have email proof of this agreement and the office manger (Dr.Dolenuck's wife) decided to charge my account for $700 without even letting me know. When you have a payment scheduled they have a form that you fill out to ensure they are allow to draft payment without your consent an they didn't have me fill this form out. I called to speak with her and she was very rude even so bad that she hung up on me. I advise that I did not authorize the transaction and her response to me was "you still owed the money so it is what it is." She also stated that she couldn't refund it that day because she has "closed the system for the day" I am truly saddened at my experience here because I have been coming here for so long. Thankfully my bank can deny the transaction but I just wish they cared about there loyal clients more.

From the owner: Dr. Richard P. Dolenuck DDS is a general dentist who specializes in an array of services. We pride…read moreourselves on providing the best and most honest dental care in the Hampton Roads area. We are a family practice that enjoys helping you maintain and improve your smile. Dolenuck Dentistry services include: * Adult & Children General Dentistry * Diagnostic Exams * Preventative Cleanings * Emergency Care * Comprehensive Periodontal Maintenance Programs * Atridox Treatment * Replacement of Amalgam with Composite Fillings * Endodontics (Root Canals) * Porcelain Metal Crowns * Porcelain Veneers * Porcelain (Inlays/Onlays) * Extractions * Dental Implants * Porcelain & Metal Permanent Bridges * Removable Full and Partial Dentures * Tooth Whitening Systems (In-house/Home care) * Sealants * Sports Mouth Guards * Night Guards * Invisalign Braces * Rotadent Toothbrush Provider

It's no surprise that I love this practice as I've been going there for more than 20 years. Today's…read morevisit was just another reason why I will be loyal to Dr. Mollie. I went in for a routine cleaning and told them that I was experiencing some discomfort and one of the crowns that I had done a year prior to, and Dr Mollie listen to what I had to say and could've easily told me I needed an expensive root canal or other dental procedure to repair, however, she diagnosed my issues and it was simply something small that she was able to take care of right then right there. It's very seldom in this world to have someone who you can trust make the decisions that are in your best interest and not in their own and that is why I love coming here.

Good vibe place but billing/followup, guarantee of work done can be tricky. I went in to replace a…read morefilling here and it came out about a week later. When the dentist put in the original filling/crown I asked what happens if it falls out and they said they would replace it free of charge. I was not given any instructions by the dentist on what and what not to eat going forward. When I came back to get (another) filling/crown I was told it was my fault for biting down on something hard (?) and that they couldn't guarantee their work. So they put another one in and told me they weren't sure if my insurance would cover it? I looked at my bank statement and it appears they charged me for total amount in the meantime. No one followed up with me as of yet on whether they billed my dental insurance. When they put latest filling in I saw that it was uneven and they agreed to fix it. Seems like disconnect in front office.