Konikoff is by far the worst dentist office I've ever dealt with and I mean that in all sincerity…read more I will NEVER be returning!! The customer service is absolutely awful, the staff are rude and completely unprofessional, and they act like they don't care at all about their patients. They never answer the phone, never return calls, and it's literally impossible to get through to anyone. They constantly overcharge, send bills for things that were never even done, and lie about what insurance will cover just to squeeze more money out of you. It's a complete scam. Everyone in my family is leaving Konikoff. I am genuinely concerned for any patient that goes here because of how dishonest and careless they are. I wouldn't recommend Konikoff to my worst enemy.

I've finally decided to give up on Konikoff after giving them every benefit of the doubt and truly…read moretrying to make it work since I don't like switching providers. Red flag went up last year after seeing a certain hygienist and getting lectured at every...single...appointment. You need this, you need that, you need to do this, you need to do that. Enough already. I then requested a note on my account to never schedule us with her again. The next one I got also lectured me. I tried to brush it off and even requested another note put on our accounts to stop lecturing us. Our most recent visits, mine was okay, but they told my 16-year-old son that his teeth are going to fall out if he doesn't start brushing better. I totally get it, but I have never in my life, even as a child, had a dentist tell me my teeth are going to fall out. He was really upset about that and how the visit went overall for him. My 19-year-old son just had his appointment and told me they told him the same thing along with some other negative things, and he was also very upset and scared to death. After sharing my experiences with him about the negativity and constant lecturing, he said he also overheard conversations of patients next to him in which they were being told this is wrong, that is wrong, go see this specialist, etc. I completely understand that we need to know if there are issues with our teeth, but again, in all the dentists I've been to throughout my whole life, I have never, ever experienced such negativity and lecturing as I have with Konikoff over the past four or five years we've been with them. I have to trust my gut instinct in thinking something just isn't right here. We will be canceling our future appointments and seeking care elsewhere. And, no, I don't want to contact the office directly because I've decided our relationship with Konikoff has come to an end.

We had a preexisting relationship with Dr.Boyd. My husband has done work for her and he's been her…read morepatient for dental work. Another member of her family was near and dear to me through my early adulthood and through the loss of our son 6 years ago. My husband recently had a crown come off which uncovered significant decay. This was work she had previously done for him. He went in to see what could be done. He needed an extraction, bone graft and resin. He did not want a full work up as he wasnt having issues with any other teeth. Dr.Boyd does not take our insurance so we pay out of pocket and he wanted to keep things reasonably priced. He left that day with a price to get the tooth fixed and made a brief statement of "hey let me know if you guys need any work done and we could work out a barter". Again...preexisting relationship, he's done work for them before. Not really a weird thing to say from one business owner to another. He calls a few days later to schedule the work after looking into some holistic dental options and decided he would rather go with who he knew. They weren't able to get him in for a month but he committed to scheduling anyway. He asked out of consideration of their business what the cancellation policy was in the event he found someone to do it sooner should the pain worsen. This is a tooth that is infected with no crown to cover it. They immediately met him with a refusal to schedule because "he has another dentist". He explained he doesnt have another dentist but was simply stating that in the event the tooth gets worse he may need to get in sooner somewhere and wanted to be considerate ofntheir cancellation policy. The girl on the phone stated she "did not believe him and they werent going to see him as a patient at all anymore." She was incredibly unprofessional and ugly. In any other professional setting she would have been fired but this was Dr.Boyds relative. I went up to the office in hopes to speak with her or Dr.Boyd and remedy whatever miscommunication had occurred. I ended up speaking with the male that works the front desk. They painted my husband in a such a demeaning light because of his barter statement and unwillingness to have all of his teeth worked up. He is one of the most honest, kind, filled with integrity persons you'll ever meet. A successful and well liked business owner. When I went to the office I honestly thought there could have been miscommunication between the relative and Dr.Boyd who supposedly supported the discontinuation of seeing my husband. I found out there was none and it was in fact decided by Dr.Boyd. I remained very kind and calm because thats how you should treat people. The man at the front desk would not look me in the face. He wouldn't answer what he meant by "muddy legal waters". I asked what they expected someone in pain to do if Dr.Boyd can't get to them soon enough because the response on this date was literally we refuse to see you as a patient anymore ever, but it had already been decided they would not see him or justify or reason anything else. We have been wildly caught off guard by this experience. It honestly felt like they elevated themselves above my husband. Like they cared more about lining their pockets than the pain the patients are in or honoring peoples medical choices for themselves. This has not been our experience before so understand that you could also be treated this way at some point. Regardless we're relieved to uncover this truth so we can find somewhere else with more integrity and compassion for their patients.

My last review was removed. I came in for a cleaning. Never…read moregot it. Felt like I was scammed. They do all the insurance chargeable tasks and procedures. Then refer you out to "deep cleaning". The next group does all the same chargeable tasks and procedures then sits you down to set up payment plan Dr Boyd's depth measurement on the gums were twice what The next office came up with, although I was assured that I would need deep cleaning and regular cleaning for the rest of my life....and an appointment can be set when payment plan is signed,but not sure how much insurance is going to cover...scam It would be a total of 6 months by the time I would make it in to the chair for a cleaning. My teeth are fine. Somebodies have collected insurance payment but offered no real service to patient. This feels a lot like a scam We shall see if this gets removed

I've been to the First Colonial location a few times, and overall, it's been a decent experience…read more The pediatric dentist is great with kids, and I like the option of multiple locations. There was one time I had an issue with a crown, and the initial response wasn't ideal, but the office manager quickly addressed my concerns.

The office is located off of busy Providence & Kempsville roads. It is cozy with a small area to…read morecheck in and out of. The front desk staff was friendly. The dr was straight to the point & didn't waste either of our time when discussing braces for my child. If you're looking for a dr with a bubbly personality, um, he isn't it. But he will tell you what you need to do - and quickly too. I spent less than 35 mins there for the consultation (including completing paperwork). Not a bad visit at all.

Absolutely do not go near this place, they are in the business to make money not help people in…read morepain. Insulting behaviors by this dentist, asking for a credit card while Iin the chair unable to talk, telling my husband he needs to get a second job due to how much money it will cost. He wasn't even in pain. I have never been insulted like this in my life.

My tooth assessment and cleaning was done by Savannah and she was great! The most Informative trip…read moreto the dentist I've had. She was very fun to talk to and did an amazing job cleaning my teeth. Thanks!

PLEASE BEWARE!!! I've never experienced such unprofessional childish behavior and a business that…read morehas no understanding what so ever to unforeseen circumstances. I would especially be aware if you are military!!! Long story short I was a new patient and my husband left the morning of my appointment for an emergency deployment and I have no one in area to help with my children. I called at 8am upon them opening to explain and say I'm so sorry etc. They charged me $40 for a no show fee but when I called to explain AGAIN, they did not care. I was also told if I would have showed my face in office or lied about the circumstances I wouldn't have been charged. Does this make any logical sense? I did the best I could and called asap upon finding out in hopes my spot 4 hrs later could be filled from a wait list, or emergency situation. If it was - this place is also running a scam getting money from 2 patients at the same time. After no understanding of my situation, I was told it would be discussed with the dentist and I would hear back. Funny thing is this did not happen, as I suspected and they BLOCKED MY NUMBER so the situation cannot be resolved. But don't fret, manager on the phone call had the audacity to bring up rescheduling around fall time. I thought that was hysterical, after everything I would be returning? Absolutely not! So every time something arises I can give them free money. I would rethink going here if you can! Had a recommendation from another dentist and will be calling to tell them not to send anyone else here too.

Jen and Nicole had me checked in no time, very friendly and comfortable office with big smiles…read morewhile you wait. Sunny brought me back and got my x-rays knocked out before starting the most gentle and painless cleaning that I've ever had with some fun conversation added to the mix! After I was all plaque free and shiny a final check by Dr. Tomchik got me out the door! Overall, the best trip to the dentist that I have ever had! I will be back and I highly recommend this office for all of your dental needs!!!

Dr Rivera is very personable and the staff are supportive. I had a filling done recently which…read moreturned out to be a pleasant experience. Dr Rivera did an excellent job! Thank you Little Neck staff

I had a problem with the billing? I didn't expect to see a bill when finished with my tooth…read morefilling. It would have been nice if someone could have made me aware before 3 months ago that I had a bill, so that I could have checked with the insurance! Anyway, I have a problem with residue still on the back of my teeth that doesn't seem to go away, I guess it will eventually. I also had a problem with my sinus after the procedure! Still having problems with sinus!

The staff is so friendly. My son is 2 and we've been 3 times and they're excellent with him...he…read morebarely throws a fit lol. There's never a long wait time which is much appreciated with a toddler. I really like how after my sons exam they explain everything and even tell me what to expect before our next visit(like his top 2 molars appear to be coming in and what symptoms to expect when they do). They also send several reminders ahead of the appointment which is helpful since we only need to go every 6 months.

Let me start by saying that my children are susceptible to cavities. They brush their teeth…read moreregularly, but these things happen. Our original dentist who my kids were close with moved out of state and we had to find another Pediatric dentistry. I came across beach kids and explained that my children have not had the best experiences with dentists outside of our last dentist. They assured me that they would be understanding and accommodating. Unfortunately that has not been our experience with this practice. There has been multiple occasions where they went in for a check up or a filling and felt like the dentists were being rude or judgmental or not understanding to our children's situations. There was one occasion where my son was trying to get some cavities filled, but kept gagging on their mouth insert that they were trying to use. Instead of trying to comfort him or allow him to calm down they continued to try that method to the point that he was sobbing and uncomfortable. Because of that, they were unable to fill his cavities and ever since then have kept asking us to get him sedated, which we are not comfortable with. I would also like to add that the dental hygienist there have been very pleasant to deal with but my experience with the dentists have been so poor that I can no longer bring my children to this practice. My famaly's experience is our own and other people might have different experiences, but I hope that this review can help families make a better decision at which practice to go to.

I had not been to the dentist for over 10 years, so I was apprehensive about seeing Dr Frazier. I…read morewas impressed by the set up and the staff could not have been friendlier. Dr Frazier is very experienced and has a reputation for honesty and great work and my experience confirmed this. I would definitely recommend.

I had been a patient of Dr. Frazier's for about two years. About a month ago, I called to schedule…read morean emergency appointment because half of one of my bottom teeth had chipped off. The young lady that answered the phone was extremely rude and did not take my request seriously. I usually go to the Virginia beach office and she would not let me see Dr Frazier in any other office and Dr Frazier would not be back to Virginia beach for several days and a whole weekend. I did not take an appointment and was appalled I could not get in for an emergency and because I was in so much pain. I was charged a no show fee for an appointment I did not have. I will NOT be returning and am extremely disappointed with the customer service of this office.