I recently visited Dr. Folck's office for some fillings, and I couldn't be happier with my…read moreexperience! From the moment I walked in, the staff made me feel so welcome and at ease. Their friendliness combined with the calm, clean environment truly sets this place apart. Dr. Folck is absolutely wonderful--she is kind, gentle, and genuinely cares about her patients. During my procedure, she took the time to explain everything, ensuring I was comfortable all the way through. What I particularly loved was the view from the treatment room; it's beautiful and relaxing, which made the whole experience even more pleasant. I highly recommend Dr. Folck for anyone looking for a compassionate and skilled dentist. Thank you for a fantastic visit!

I've been going here since my mom coerced me into leaving our prior dentist. She started going here…read moreand was shocked at how amazing their customer service was, as well as how thorough Dr. Santos is. I used to love coming to the dentist (we all have our quirks, people!), until I had a bad experience at our prior dentist. I decided to give Smile By Design a go, and I love it (although I can't say I LOVE getting dental work done- I'm now a normal person that dreads the dentist). I've had filling removal & re-fills done, and I expressed my fear & anxiety to Dr. Santos, and she was so calm and patient with me during the entire procedure. That first experience I had with her made me feel totally comfortable and I trust her completely with my teeth. I think they do offer a lot of options, and some people are put off by that, but I'm gonna tell you- I bought that expensive Bluetooth toothbrush they offered me, and while the Bluetooth part is whatever (IMHO), my teeth have never felt better and my hygienist notices a difference in my teeth (which I totally believe!). My teeth feel like I just got a cleaning every single time I brush with it (which is nightly). Dr. Santos also suggested I get a soft night guard, and while my insurance doesn't cover that, I saved my pennies and got fitted for it. In summary, I do feel as though this dentistry has my teeth in their best interest, and I would recommend anyone going here! If you've had bad experiences at the dentist, be honest with them about it and I think they'll baby you like they baby me. We need it!

Love this place! I came after being with the same dentist for over 20 years and was pleasantly…read moresurprised. Once I got to the back, the tech and Dr Cox were amazing! They were so kind, thorough, and explained everything simply. I was even able to get my appointments faster than expected; a huge plus! The office is clean and updated. The front desk staff could use a bit more spunk, but they were still helpful. I look forward o my next appointment.

A very cheerful group at Fernandez Dentistry they're usually right on time and all procedures are…read morescheduled and prepared for and what I love about the place is the fact that they can make a crown the same day it has to be by appointment because that takes a while since it's made in house but they're they're great I highly recommend this but they're they're great I highly recommend this

I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

Holistic Dentistry, Wonderful and amazing doctors, hygienists are awesome! front office staff are…read morefriendly and professional. Comfortable atmosphere. Always Trusted and Highly recommended.

Clowns.. I spoke with the receptionist at the front desk on the phone that I was running late and…read morewould arrive in 5 minutes, due to traffic on Virginia Beach blvd... I arrived in 7 minutes, and she cancelled my appointment.. Clowns

I only see Alexa for my cleanings. She is the perfect person for someone like me with high anxiety…read morewhen I'm in a dentist chair. I have a lot going on in my mouth and Alexa gives solid advice, she keeps it real, and she does a very thorough job of cleaning. I've had others in this office and trust me; Alexa is the one you want. Heads-up at check out, I have spent as much at 15 minutes on waiting to be called to pay for services or be told no charge and later get a bill. But hey, we don't go there for the administration side of the business, do we? As of dentist; Dr. Dano will sing to you while he works. Dr Foleck, has done my implants, he knows his sh*t.

Subject: Very Disappointed With the Virginia Beach Location -- Norfolk Location Treats Patients…read moreWith Respect I want to share a deeply disappointing experience I had at the Virginia Beach location. I would strongly recommend that anyone with darker skin avoid this office and continue using the Norfolk location instead, where I have always been treated with dignity and respect. Today, I was told to come into the office, only to be informed--after I arrived--that I had a balance and they could not see me. No one asked whether I could pay the balance, nor did they mention that this would prevent my appointment. I have an HSA card and could have taken care of the balance immediately, but the way they handled the situation completely dismissed that possibility as I no longer wanted to trust them with my care!!! To make matters worse, they announced that I needed to step into the back for a "financial issue" in front of everyone in the lobby, which was both unprofessional and embarrassing--especially considering I have not been to this office in two years. Their assumption that I had no ability to pay, and the overall treatment I received, felt discriminatory. I have never been treated this way at the Norfolk location. This experience was unacceptable, and others deserve to be aware of how this location conducts itself. Wish I could give zero stars.

I've been taking my daughters to Town Center Pediatric Dentistry since they opened. Dr. Vera always…read moreexplains things in detail. Kensy was our Assistant today and she did an amazing jo of doing the cleaning and showing my girls their trouble spots and where to focus their brushing. The Office Manager, Brittany was so helpful and efficient. She was able to answer all my questions and get me the documentation I needed. I highly recommend this office.

We absolutely love Dr. Brady and his staff at Town Center Family Dentistry! He's been my dentist…read moresince moving to Hampton Roads ten years ago. Dr. Brady and his amazing staff are a great work family. As soon as you enter the office, you are greeted by Cynthia, the most kind and fashionable receptionist. She is always so wonderful at answering questions and is always completely on top of everything. The hygienist and dental assistant are so friendly and great at their jobs. Dr. Brady and the hygienist always remember what we talked about last appointment and ask questions to catch up on the last six months. They're absolutely fantastic. I started bringing our two sons as soon as they started getting teeth. One son thought going to the dentist was really fun, but the other was terrified. They didn't pressure him at all and let him take his time warming up. He didn't allow them to be very productive during that first visit, but their patience paid off and he was excited to go back for his second visit. Now he looks forward to going to the dentist and picking out a prize. My only tip is to make sure to schedule your routine appointments well in advance. They're so amazing, it's no wonder the appointments fill up quickly.

This place was amazing!!!…read more Two days ago, I broke a tooth....I was in so much pain, I couldn't sleep or focus on anything. I then found out that dentists don't work fridays in Nkrth Carolina. So I went to google to find me a dentist. I called 20 or so dentists, that either didn't answer or said they couldn't help me. They answered, and sounded compassionate and since over the phone, and said get up here we will get you taken care of. I drove an hour and a half to get there, they quickly registered me and go me into a treatment chair. Dr. Zahir came in shortly there after and got me numbed up, and then went back to treating her current patient....thank god. They did not make me sit in a waiting room in pain, I actually started to doze off, since the pain was gone. Dr zahir came back and discussed my treatment options, and the she quickly managed my tooth. I am so thankful for her and her amazing staff. Will definitely recommend to everyone.

Horrible Office Management. I requested my sons records and waited the 30 days the office has to…read moreeither provide the records or give a written notice of a delay. After 30 days and not receiving my sons records the office Manager tried to make excuses regarding office policy as the reason I had not received my sons records. Office policy does not supersede HIPPA requirements. At first I was only able to recieve a few xrays which were also sent to a third party who was not included on my record request as an individual to recieve these records. The office Manager informed me that it was office policy that when records are requested to also send a copy of those records the the contact individual listed in their files, even if that individual is not the patient themselves. After significant back and forth with the Office Manager I finally received a small portion of my sons records but not the full file like i requested. Most of the files sent to me could not even be viewed. These files were sent to me at 5:00 on the dot when their office closes so I am forced to wait over the weekend in order to address the fact that I still have not recieved my sons records. I do not think the timing of that email is a coincidence. I have filed a complaint with HIPPA and have all the email correspondence and recordings of the phone calls with the office staff so that I have proof of the abysmal behavior of the individuals working at this office.

This is the first dentist's office that I've been to since being out of the military and it was…read morephenomenal. The staff here is amazing. They give you a lot of reminders before your appointment and they email you paperwork to fill out before your appointment. My hygienist was so awesome. She was thoughtful, and thorough and explained everything that she was doing and even took the time to explain my X-rays. She was so amicable and made me feel so comfortable. This was the best and most painless cleaning that I've ever had. When the dentist came in after my cleaning, he briefly talked to me listened to my concerns, and was able to refer me out to an orthodontist. I am so happy to have found this establishment.

Dr Bergano is my dentist and I am glad he is. From when the beginning when I first came to him & up…read moreto now, him and his staff have always been so wonderful. For all the years Ive been in Va Beach, his practice has to be the best Ive been to. There scheduling is always good. They try their best to accommodate you with your chosen time. When you get into the office, you rarely have to wait long because they work like clock work. Don't get me wrong though, their hygienists aren't rushing you because they always do a great job and make me teeth feel squeaky clean but they're just fast hard workers. When it comes to the billing process, they make sure they check with your insurances and make sure they get covered but if its not they offer payment plans. And if you ever been to a dentist you know how pricey that gets... Another thing, if you're like me and you hate when you get dental work and they need to administer anesthesia, Dr. Bergano for some reason does it so good I barely feel the pain of the needle. So next time you need a good dentist in Virginia Beach, choose Dr Allan Bergano.

Although staff is courteous, the wait is a bit long. When cleaning your teeth, you're in a room…read morewith other patients or kids with their parents sitting nearby. There are about a dozen chairs in one large room for the dental staff to go back and forth. You feel like you're in a dental assembly line.

Don't get braces here ever. The hell I went through for over a year and appointments that were…read morecanceled over and over again by THEM because they couldn't get an orthodontist. Just to be told they come random Thursday and Fridays and they don't even know exact dates. And you can't get work done at the other Spencer Dentals unless it's an emergency wire cut or something, which there always will be because they don't give you the adjustments on time. Try calling them? It's impossible. Anytime you call the Holland location you get sent to a call center for scheduling. They don't know what they're scheduling. So you have an appointment and then the day before, the appointment gets canceled because nobody's actually going to be there. The people in the scheduling center have zero information or idea what they are talking about. Even the insurance company can't get a hold of them because they get sent to the scheduling center as well. It took them eight months to change their orthodontist name so THEY could get paid by our insurance. I was the middle man between insurance and them the entire time, even though that it's not remotely my job, because until they would just do a simple name change, my son was stuck not being able to go to a new orthodontist and his braces plan is severely delayed now. I still have to pay on a contract that I desperately have been trying to cancel since they were technically in breach of contract. Horrible place.

Took two kids here. Dr. Maddux is available to answer questions at every appointment, which made a…read morebig difference for us in terms of having confidence in the treatment plan. Cheerful, open office helps to put everyone at ease.

I'm 26 years old and want braces. I came across Maddux Ortho. I have insurance but does not cover…read morebraces for adults. Ridiculous right?! I left my consultation a hour ago and I felt very welcoming coming in. Going into any dentist, orthodontist, or doctor can make my nerves a little uneasy. Not with this place. I was in a out of there with easy. Dr. Maddux and his fantastic crew were super sweet. I recommend them 100%. I called my sister and told her to go there. The were no sales pitches going on. They were very transparent about the whole procedure and payment plans. Update: 4/10/2018 I got my braces put on! Thanks!