Our server was good. We were late diners. The food was excellent as always. Plenty of parking. Prices went up of course, but it is seafood. Haven't been to Red lobster for about 4 years and again we were not disappointed. We don't have a Red lobster anywhere near where we live. read more

Got seated immediately but no server for 12 minutes. Not busy ... sat us in the bar with two other people sitting at the bar. We were seated at a booth. Two people working behind the bar. Happy hour was Just about done. Will never return ... poor service for the last time. read more

Terrible experience at this restaurant. Each of us my wife and I ordered three coconut shrimp. So they bring each of us a huge platter of coconut shrimp, which was more than either one of us could eat.. The fries were burned and I didn't touch them. We complained to the manager, and they did comp our bill, which I thought it was a very nice gesture. Overall, this was a very disappointing visit! read more

The daily shrimp trio for $15.99 is tremendous meal! The lobster flatbread is also amazing! And wonderful.a delightful choice. The mango ice tea an unusual but great drink. Great choice for lunch.we saw a neighbor sitting eating the shrimp trio and thought that's for us!!! The server friendly and restaurant read more

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I absolutely LOVE Red Lobster. The food was so delicious! Our server Roger has been the best. We had him the last time we came aswell and he never disappoints. The vibes were chill and very relaxing as I enjoyed my wonderful food. I will definitely be coming back again and again. read more

I had seen mixed reviews on this Red Lobster location, but it being lent and us arriving from out of town we tried it. Service was great. We were seated immediately. We had drinks that were great. The cheddar bay biscuits showed up, as perfect as one would hope they'd be! I had the lobster fest plate, featuring lobster Mac and cheese and a Maine lobster tail, steamed broccoli and hush puppies. Food came out inside 15min. It was hot, well prepared and tasted great! My wife had the shrimp linguine Alfredo, and was very happy with it. Great experience for us here. read more

Red Lobster - Lobster Fest plate with lobster mac and cheese, Maine lobster tail, steamed broccoli and hush puppies. - Seafood Near Me - Sioux Falls, South Dakota

Empty restaurant at 5:30. Out of biscuits. Out of clean plates. Served us cold food. Had to wait for food to be "reheated". Supposedly managers all in a mtg so none approached our table to offer an explanation. Full of excuses. Kyle the waiter is trying but to no avail. I know it's Red Lobster so expectations are already low but this is beyond ridiculous. Elderly mom wanted to come here. So disappointed for her. read more

Shout out for top-quality service! We have a toddler that loves to walk around, explore the lobster tank, wave at people...The staff here is incredibly kind, accommodating, understanding. They interact with her, give her coloring pages, and give her lots of love. Grateful for the hospitality! read more

I'm leaving this review for my elderly friend. Her and a friend went here for lunch to use a gift card she received from her son for Mother's Day. Server was rude and inattentive. Food took forever to come out and after finally getting the meal she noticed that she has forgotten to use her available reward which was a free appetizer the server kept telling her that It wasn't allowed to use my reward because the meal didn't add up to 30 dollars when in fact it was well over 30 and apparently the 30 doesn't include the $5 dollar soft drinks or the tax. When the server finally took the time to listen to what my friend was trying to ask and say she kept snapping back with reasons why she wasn't able to use her free appetizer telling her "you will be back to see me again" when in fact they couldn't wait to get out of there and never come back. When the rude server finally gave in and allowed her to cash in her coupon they waited for another hour after they received their meal FOR CHIPS AND CHEESE!! This woman was clearly upset she had to do her job so she made two disabled little old ladies pay for just wanting fair decent service. And to to top it off she helped her self to a 10 dollar tip!!!!!! Far far too much for what she deserved .. she doesn't even wanna go back and use the rest of her gift card. How sad this place sucks. read more

Don't go!!! Stay home and save your money and time. We went for a special occasion with the family and ended up waiting for a little over an hour before our food arrived. The hostess did let us know that they were under staffed that day but waiting for over an hour for your food is unacceptable. The waitress was really nice and kept bringing us out cheesy biscuits so kudos to her. Overall, not a great experience and won't be going back. read more

We were in town for a few days. We tried some local restaurants, but decided we wanted something familiar on the last night in town. Food: It's Red Lobster. Everything was cooked just like any other Red Lobster, was very satisfied. It's not fine dining, but it's something we occasionally crave. Service: After reading numerous reviews that were overwhelmingly negative regarding the service at this location, I was nervous to bring our family here on our last night in town. Our experience was AMAZING from a service perspective. Our waiter Dave was very approachable and attentive. At the end of the meal, he came over and asked our shy 5yo and 7yo kids if they would be interested in seeing one of the lobsters up close. Both said no, but he kindly convinced them to let him show them without getting too close. He carried out their biggest live lobster and proceeded to explain all of the body parts and what they are used for (only took him 60-90 seconds). That resulted in my kids asking him an additional 4-5 questions about lobster which he answered. Then the kids asked to touch it, which he let them do. After Dave put the lobster back, he gave each kid some red lobster beads, and we were on our way. The whole drive back to the hotel, the kids wouldn't stop talking about the lobster. They will remember that experience forever, and it was a highlight to end our roadtrip before heading home the next morning. Dave was the best waiter we have ever had including the numerous very high end restaurants we have been to in the past! read more

Service I was about to order a drink and the waiter just left while I was ordering and came back after a while

Horrible absolutely unexpected normally their service is good and food is normally pretty good but they need better customer service.

Amazing food and amazing staff. I go here once every couple months and every time is amazing! Their cheddar biscuits always come out hot and fresh along with the food, always hot and tastes amazing! If you're looking for a place to go and eat, definitely come here!! read more

Fish was great. Biscuits were spot on. Great color and flavor. My first time here and it was ok. Service a bit slow for no busier than they were. But our server was super!! read more

Red Lobster - Fish n chips - Seafood Near Me - Sioux Falls, South Dakota

Went at 5:00 and everything to the right area and to the back looked like only a third full and we were told it would be a 15-20 minute. Obviously we left. what terrible service read more

My wife's coconut shrimp was very good but my Fish and Chips were terrible. One small piece of overcooked fish with mostly breading. Service was good but temperature inside was very cold. read more

food was very good today. got coconut shrimp. used to get 12-14. now you get 8 for $20. same with Walt's shrimp. still tastes good. we got scampi too which was good BUT the floors and tables clearly need to be cleaned. took pictures. there was tons junk/ dirt on floor under tables. staff didn't wash table after removing dirty dishes yikes! short on staff. I always try to enjoy Red Lobster. my fav place! just scrub it up a bunch read more

Red Lobster has Always been a favorite ! However Here in Sioux Falls, my ratings would NOT get all A+ like Normal. -The Service is A+. -The Food was C. 1) Biscuits were over Baked. 2) Shrimp was overcooked. 3) Meals we revived were Salty. Missing the freshness. read more

The food was amazing. I got the twin Maine tails with rice and fries and they were good. The service was nice. The restaurant itself was nice looking, with a tank of live lobsters at the door. Awesome. Will be coming again. read more

Red Lobster - Twin Maine Tails - Seafood Near Me - Sioux Falls, South Dakota

Went there last night, very disappointed in the food. Service was perfect. That why the 2 stars. Ordered the Admirals Platter. I don't believe anything was actually prepared in the kitchen other than dropping it in the deep fryer. It wasn't even good frozen seafood. Maybe we ordered the wrong dish but will not be back. read more

The service was great and our server was Maria. The food was good and hot thank you for doing such a good job. If you go there make sure you set in her section she did a great job probably the best service I've had in a long time read more

We had a reservation at 6:45 PM and did not get seated till seven. Then once sat at our table, we were able to get our drink orders in within 5 to 10 minutes of sitting down once. We ordered our food though it took over 45 minutes to arrive at our table and when it did arrive, our lobster was cold and the pasta that I ordered they gave me the wrong one. When the supervisor came over to our table to ask us about our complaint, she was speaking very loudly and was interrupting other people's dinners when I was trying to make this a very small interaction and not involve other people. After that my boyfriend and I decided that we wanted to leave and just not get our food and just pay for what we had eaten. So I decided to go find her and tell her that we didn't want our new food anymore and that we were just gonna leave. She understood what I said perfectly but then when I sat back down at my table, she decides to bring our food out with the check with everything on the check and expected me to pay for it. I then told our waitress that we didn't want any of this food and we just wanted to pay for what we ate and she ended up taking the check away and apologizing for the poor interaction that I had with her supervisor and told me that they had not had a general manager in over a month. Although our wasn't great I really appreciated our server not making us pay for the meal. read more

Let's just say I'm not surprised to hear that they may be closing. Took our son there to celebrate, he wanted crab legs and they were out. Several of us ordered lobster, it was small and chewy. Not good at all. My grilled shrimp had zero seasoning or flavor. My fried shrimp and the biscuits were the only 2 good things of the 4 of us eating and it was close to $200.00. There are many other options to eat well in Sioux Falls for $200.00 and we will be choosing those from here on out! read more

Started off bad , 4 in the afternoon . Parking lot very empty . Walked in a dozen people standing waiting . We were told 10min , for 3 people . 25 minutes later we got seated . Another 20 min to get drinks . Over 30 to get food ! 2 hours total before we got out of there ! Food was excellent ! It's just ungodly slow ! read more

Today was my girlfriends birthday so I decided to do something special. She loves lobster and shrimp as do I so I took us to Red Lobster. We have been there several times in the past with decent service and great tasting seafood. At least as great as can be expected in the midwest. When we got there, it was a 30-40 minute wait. Not a big deal. We are perfectly fine with waiting for good food. We sat down and ordered drinks. The server came back with the drinks, the biscuits and no straw. They had a sign saying they don't provide straws unless you ask for one so I was fine with it at that point. They asked if we were ready to order yet, my girlfriend said no. I started to ask for a straw and the server walked off. I have facial hair and drinking iced drinks without a straw gets messy. Mild annoyance. She comes back for our order. At this point we had finished our biscuits which were soggy but still tasted decent. We order the Lobster Lovers Dream for $41 each person. I attempted to ask for a straw again and was going to ask for more biscuits but she turned around and walked off while I was mid sentence. Slight annoyance. When she brought out the salad, the waitress noticed my girlfriends drink was empty. She ordered a 2nd alcoholic drink and requested a straw (for me) so I finally got one. I attempted to ask for more biscuits again and again she turned around and walked off while I was mid sentence. Annoyed. My girlfriend does not drink that often so 2 drinks on a mostly empty stomach normally gets her a decent buzz going. It had no effect this evening. I took a sip of her 2nd drink and tasted no alcohol. At this point I was very annoyed. However, I knew it was busy and am able to forgive people when they are trying to help several people at once so I did my best to be understanding and waited for the meal as the wonderful taste of tender lobster dipped in molten butter would make me forget the issues we had up to that point. Or so I thought. The meals came with 2 lobster tails and shrimp linguine. I also had a baked potato. They seem to have cooked the plate longer than the food as that was the hottest part of the meal. The baked potato was warm, not hot. The linguine was somewhat stiff and rubbery and didn't hardly change shape as I pulled it out with my fork. The lobsters were both also rubbery which means they were overcooked yet they were also only warm and not hot. This means that after being overcooked, they were sitting for some time before brought to the table. They must have known it was my girlfriends birthday as she was blessed with a knife included with her meal while I was expected to cut my rubbery food with a fork. I returned mine as it was un-edible. My girlfriend was very hungry as she had not eaten since a small breakfast and ate her linguine which she found edible but far from great. The server took my food and asked if I wanted them to remake it or if I wanted something else. Considering how long it took to get bad food, I did not want to wait around until they got it right. I had places to be in a couple hours and did not have that kind of time. I declined and she took the food and walked away. No apology, no attempt to make it right, not even an offer for more biscuits. She brought the bill and took off the food I returned and we never saw her again. At this point my girlfriend finished the pasta and got around to her lobster and encountered the same issue. It was overcooked as well. She left the lobster on the plate. So I ended up paying $65 for one salad, 4 soggy biscuits, 1 soda, 2 alcoholic drinks with almost no alcohol and 1 order of shrimp linguine. I am an understanding person. I understand it gets busy. I understand mistakes get made. I understand that much of what happens with the food is out of the hands of the server. In the rare cases I get bad food I still tip well if the service was decent. This is the first time I have left no tip. Had the server actually paid attention to me in addition to my girlfriend, got us more biscuits, apologized for the issues with the food and made an attempt to make sure we were taken care of after I returned my food, she would have got at least a 20% tip based on what the full meal would have cost which would have put the tip at around $20-25. Instead she got an amount equal to the amount of effort she used in making sure we were taken care of. I will not be returning. read more

Was disappointed. Birthday supper for significant other!! His 3rd choice for a great meal , first 2 choice's had incredible wait times - sad lesson to learn about reservations LOL . Menu did look promising, top of the line staff ! Birthday meal for him Surf and Turf . Youngest son ordered lobster and shrimp tacos and I ordered coconut shrimp with two sides - I wasn't disappointed! Except the other two eat a good portion of my ten shrimp LOL. The baked potato tasted rewarmed, steak was tough to chew and the lobster tail - over cooked with a slab butter melting on it , not clarified. There was a double scope of ice cream with drizzled caramel and whipped cream and drizzled chocolate - 3 spoons ! A unexpected and nice surprise !! Total meal was $107 and odd change with extra for tip . Good service but will not be going back . read more

Had an absolutely wonderful evening here with my girlfriend celebrating an anniversary. Not very packed, but great service, delicious food, and a nice ambiance of course, very typical red lobster. It's unfortunate to see so many bad reviews, because I thought that they did a great job. I had an amazing shrimp and tilapia seasonal dish, and my girlfriend vied for the crab. We also split some particularly savory clam chowder fries. She didn't like them quite as much as I did, but I suspect that's because of my affinity to chowder (I go to school on the east coast, and this chowder gets a solid 7/10 from me). Overall excellent place, wonderful meal, and the server even humored my request for water with a lime. I hope to come again! read more

Granted we're in Sioux Falls in the winter so all produce has to be flown in but nonetheless this lived up to expectations. The service was excellent, the food was good, and the premises were clean and well maintained. Solid effort. read more

Great food and service. Worth the money. Variety of options. Staff are friendly. Will go there again.

The waiter made MANY mistakes. 1. My mom said "I'll have a mango martini, please." And my dad said, "Sane thing for me." The waiter only brought one and my dad had to ask again 2. I ordered fries and a Caesar salad as sides, but he didn't bring me a salad. So I had to ask again for it. 3. My dads meal came with coleslaw, but the waiter didn't bring it 4. I ordered a Dr. Pepper and he brought it out, but when I finished it he came with another glass but it was a Pepsi. 5. I had a bowl of clam chowder as an appetizer but he didn't give me a spoon. I had to ask again. The food was honestly really bad. One of the worst meals of my life. The clam chowder as mentioned above was obviously old. I would dance down the street naked if that was fresh. It was watery, floury, the clams were like rubber, and there was next to no seasoning. I had a shrimp trio that had scampi, fried butterfly's, and pasta with Alfredo and linguini. The pasta was cold. Somebody doesn't know how to use a microwave. The shrimp was WAY over cooked. The scampi was ok. The fried shrimp was bland. All I tasted was dry batter. There are SO many other restaurants in this area that you should just avoid this place. I'd rather go to McDonald's to be honest. read more

I've never had a bad meal here, I pretty much always have the salmon, shrimp and lobster with baked potatoes and broccoli, so good and oh yes you must try the biscuits,very delicious!!! read more

Thought I would try red lobster, haven't been there for a while. Service was exceedingly slow. Took over an hour to get my food. Certainly not worth the wait. The Oyster's on the half shell were inedible. The stuffed lobster was just as bad. Some weird breaded seafood mush inside of an undercooked lobster. I don't understand how you can ruin a live Maine lobster. I know, I know you shouldn't expect great seafood in Sioux Falls but this was a new low read more

Went there on a Thursday night before attending a concert in town. I hadn't been at a Red Lobster for several years, but I received a gift card, so why not. All in all, it was a very good visit. The restaurant was busy, but we were seated right away. Our host and waitress were polite and attentive. I had the seafarer's plate and my daughter had the shrimp tacos. We received our biscuits, salad, and entrees in a timely manner. The food was good. Honestly, I have had better, but that has been at establishments near the ocean and not in South Dakota. The shrimp was flavorful, the scallops were cooked acceptably, not rubbery or chewy. The lobster tail was o.k., but a little dry and stringy. Melted butter can make anything better. :-) For a side, I had the lobster mashed potatoes. Lobster pieces, mashed potatoes, and butter--always a tasty combo. I don't go to a lot of chain restaurants, preferring unique or locally owned restaurants, but, for a chain restaurant, I'd go back. Thanks for a good visit and meal. read more

We are new to the area, and had not visited one of our favorite chain restaurants, Red Lobster. Decided to go for early lunch today, around 11:30 a.m. Sadly, our anticipation ended in big disappointment. I do want to say, straight out of the gate, our server, Dawn, was the one and only saving grace to this visit!! SHE WAS WONDERFUL!! They are fortunate to have her!! The rest of the story does not go so well. The "Host" that seated us, may as well call it a day and go home...it was obvious he either does not like his job, or was having a bad day. He asked how many? Those were his only words to us. No "Hello", no "Welcome", no smile, nothing. Lead us to a table, literally tossed the silverware on the table, put the menus down, turned his back and walked away. Zero reply when we thanked him. No "Enjoy your meal", NOTHING!! Great that he's working, but maybe a different line of work would suit him better. Seriously, we could "feel" his attitude. Next up: Husband ordered his favorite dish. Bar Harbor Bake. Lobster looked so unappealing, in addition, the lobster, shrimp, and scallops, were all dry and literally rubbery. He actually bounced a shrimp on his bread plate, to show me what he meant. Several of the mussels weren't open, and the rest all had cracked/broken shells, so pieces of the shell got mixed in with the pasta. Dear Dawn, had overheard us discussing the chincey and unappealing lobster. Bless her heart, she stopped by and asked if the lobster shell was void of meat? We said yes, it really was. She was gracious and said "I'm going to get you another one". When she brought out the new lobster piece, it was sooooo much better!! We told her how we appreciated her paying attention, etc. She asked if everything else was ok. We weren't going to say anything further, but she asked. I said we typically would not/do not like to complain, but honestly, his whole meal was way less than worth the price. We were kind. It was not her fault. She said it's important for them to know when things are not right. She did offer to bring something else. Again, She's the rockstar in this. She did let the Manager know. Sadly, the Manager did not acknowledge our experience. The very last thing...we have regarded Red Lobster as much more than a coffee shop type restaurant, or fast food place, but some workers, in the public eye, had the droopy, saggy butt jeans, ball caps on backwards etc. That's all fine and good in different settings. We're just accustomed to SO much more from this chain. P.S.- My meal was good! The irony is, I had the new Waygu Burger, so we were at a seafood restaurant, where the seafood wasn't good, but the burger was great. read more

Highly dont reccomend. The food was disgusting. I found hair in my lobster with saliva in it. Dont go. Went last night and there service is so bad 2 hour wait.. read more

Took advantage of the "Never Ending Shrimp" special. Service was great. Was seated promptly however it probably helped that I was dining alone. Food was good, came promptly. When I looked up other reviews I was expecting much worse. Was happy that I had great food and service. read more

The food was really great (as it always is!). I'm traveling from New York City for work and stopped in for dinner since I'm a huge seafood lover. My server Whitney was so friendly, professional, and upbeat. She made the whole experience even more enjoyable. Thank you RL for great food, and Whitney for such great service! read more

We walked in knowing it was the day before Mother's Day so we expected it to be busy and of course it was! Our biggest issue is that we were told a half hour wait time! But finally by an 1 hour wait we were seated but had to complain first and they weren't even saying sorry for it! Literally the hostess was telling everyone that came in a half hour to almost everyone no matter the group size! Our biggest problem was we know they seated people that had a bigger party before us that came in after us but yet they denied that. And saying that a group of 5 is hard to seat! I understand a party of 2 going ahead of us but not a party of 4 or 6 getting ahead of us. This place is completely ridiculous and need to figure their crap out. read more

We took our grandson for his 18th birthday. (his request). The manager asked if we were celebrating anything special, and we told him it was our grandson's birthday dinner. The manager said I'll do something special. The waitress asked the same question and received the same answer. All three of us ordered the lobster and shrimp combo ($23 plus each) we all began with a Caesar salad, it was very good, the cheese bread was also good. We were surprised at the small size of the lobster tail. But we accepted that, however we each complained of sone of the shrimp be very mushy. Our waitress said she was sorry, but that sometimes happens, and there is nothing wrong with the shrimp. On top of that the lobster tail was very dry from over grilling. In the end we had a $94 bill with tip, the manager and waitress failed to do anything special for our grandson's birthday. We have been to several Red Lobster restaurants around the country, but this was our worst experience. The place was unclean, the staff unattentive, and all three of us were very ill later that night. Do yourself a big favor and skip this Red Lobster. read more