I see why they have a 2.2 i place an order on line and went to go pick it up and mind you I am out of town doing Manager in training at a restaurant so I understand! But when I walked in and let the host know i was picking up an online order she told me to go to the bar but didn't let no one know i was there! I stood there for 10 minutes until someone even came with my food and i get back to the hotel behind the establishment and my biscuits cold! My food was probably sitting in the back while i was waiting and i picked it up at the exact time they quoted me!! I won't be back here for the rest of my stay i. town read more

Terrible. Arrived at 4:30 on Saturday and the restaurant was empty. The host said it would be a 15/20 minute wait. We were going to the bar, but they said they had no bartender. They act like they didn't care if we were there. We left. read more

Smiley was great! amazing virgin Pina colada! Service was quick. 5 stars. Totally recommend!

Got my order wrong and said would comp it but didn't. Up charged us $2 when we got a regular side salad as our sides. Never saw the manager. This Red Lobster used to be our "go to". We won't be back for a long while to this one. New menus and poor service read more

The food was okay. the service was decent. we stepped in and we sat there for 2mins and still didn't get a table when the place was empty.And my silverware was visibly dirty. read more

The fried and coconut shrimp was to hard to eat. The manger is unfriendly and very rude. It was okay. read more

Grab a late lunch here and it was very good. It started with a warm greeting at the hosting desk. Tiffany V, my Server, was delightful, attentive and quickly responded to my request. The food was also very good: creamy and rich Clam Chowder, a tasty Lobster-Topped Stuff Flounder, and a delicious glass of Peach Iced Tea. As a frequent traveler, I have done lunch at Red Lobsters all over America. KUDOS to the Team at this location: Managers, Kitchen Team, and Serving Staff. You are definitely in my TOP TEN Red Lobster lunch experiences!!! read more

Food was excellent the service was wonderful. Our server was very knowledgeable and friendly. Overall it was a great date night for me and my wife read more

We have waited 2 hours for our food. Waitress has not checked on us since she gave us our drinks, and there is hardly anyone here.

Eh service is touch and go here biscuits cold usually , forget half meal almost everytime! read more

Red Lobster - Lobster Bisque - Seafood Near Me - Jonesboro, Arkansas

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Endless shrimp is a lot of shrimp. Staff is really nice and attentive. Will be returning

My family and I have enjoyed eating at Red Lobster of Jonesboro Arkansas for years, however, in the past couple years I have seen it take a downward spiral. Waiters and waitresses seem like they don't care and also seem like they have not been trained neither by Red Lobster nor at their homes. There is no doubt that it is destined for a shut down unless they hire people who have good raising and an attentive work ethic. I took my wife out to eat there and she never received her food. The waitress seemed to blame other people by asking us "they didn't bring it out?" knowing good and well she was the person who had been delivering, as she did our drinks, biscuits, and my meal. I wanted to ask her who is they? She is one many employees there that walks around as if she is the one who should be waited on. Very bad place to eat now! read more

The food was great and fast service had a strawberry daiquiri virgin shrimp scampi scallops baked potato ,salad was all delicious even food I took home to my husband and Friend was very good he loved the lobster Alfredo and the other plate was the Fishermans plate and they were both enjoyed the biscuits were delicious very clean read more

Red lobster boy do I have a lot to say about this place. As I was younger the biscuits were warm and Garlicky and the seafood was fresh but now it's not the same. The bread feels raw the seafood feels like it was just took out of the fridge and microwave the mash potatoes are as cold as the Antarctica. You should try and stay away from this place. You shouldn't come. read more

Clearly understaffed! We had to wait about 20 minutes to be seated when there were tons of empty tables. The floor underneath the table we were seated at was extremely dirty, like I don't understand why they couldn't have seated us at a different table since there were so many empty ones. Our server took extremely long to even get our drink order in. I'm not sure if she had tables spaced out all across the restaurant or something but I saw another server who was in our area who was taking care of the tables across from us more than I saw her. It took forever to get our biscuits and when they did come out, we only got 2! Our food was extremely salty and when we asked for more biscuits, it still took another long wait to get another 2! I ended up staying at this restaurant for way longer than expected. Literally 90% waiting time and 10% eating time. I would avoid this location at all costs. read more

The food was not good for the price. The lobster was disgusting. Food makes me feel sick. Very bad.

The restaurant was not busy, there seemed to be enough waitstaff. But, out waitress, Coco, couldn't seem to rush us out the door fast enough. I was going to ask for more bread when she dropped off our ticket, didn't say a word, and left. She never asked how we were doing or if our food came out alright. I am not sure if she is new or the waitstaff needs more training. It was not the typical Red Lobster experience. read more

I enjoyed the calm environment and my waitress was very pleasant & tentative. The food was good just not a lot of flavor or seasoning. The restaurant is always clean the times I have traveled to this area and stopped in. read more

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if u want good servic ask for smiley she's the best for was perfect but my lob stir was very much but they happily made a new one for me all the food was good read more

This place really needs to get its act together. I made a "priority seating" reservation on Open Table and was informed by a not very professional host when I arrived that it would still be a 10-15 minute wait, but possibly even 20 minutes. I said, no problem and took a seat to wait. During that time, another even less professional host (possibly a trainee) walked by holding a biscuit he was munching on. The dining room was only half full, so I assumed they were short staffed and couldn't fill it to capacity, but additional staff just casually walked by in no real hurry. After being patient for 30 minutes in spite of all this I went to check on the status of our table. The first host was going to take a group to their table so I asked the second host and he said I needed to ask the first host. I waited for the first host to come back for 10 minutes. (Not exaggerating!) I don't know why the host didn't come back or why a manager didn't pop in at the host stand to take control of things, but after 40 minutes of no updates and being ignored, we left. We could only imagine what the rest of the evening's service would be like if we were actually seated. Five minutes later we received a text that our table was ready, for a total of 45 minutes after our "priority seating." Also, while I was checking for nearby restaurants on Open Table, Red Lobster showed immediately seating was available. read more

I order take out. It was not good. We did take out cuz about 4 years before this Incident my husband and I am here and it was terrible. We thought we'd give it another try. Here are my pictures. Burnt fish and that's the key lime cheesecake. I took the fish out of the container and to warm it back up. The picture is before warming it back up. Don't waist your money. However, the biscuits were good. read more

Red Lobster - a steak and french fries cooking in a skillet - Seafood Near Me - Jonesboro, Arkansas

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In town for work today decided to go eat dinner.. pulled in to Longhorn parking lot. 45 minute wait. We were starving so decided to go next door to Red lobster as there were only a handful of cars in parking lot.. now I'm not always the sharpest tack in the box, not the dullest either but the minimal customers should have set off my warning light. Let's just say it failed me miserably this time. We stood in waiting area with 3 other set of customers waiting to be seated for what seemed like forever. When we finally got seated in bar area with no other paying customers but us (bartender had a couple of buddies sitting at bar visiting with him) we waited 8 minutes ( I clocked it) to even get acknowledged to get our drinks. Food was brought out by a guy that was not our waiter. Food was decent. I ordered the coconut shrimp the coconut dip sauce was disgusting so I thought I'll get some cocktail sauce instead.. silly me that would require seeing the waiter again. Ate my shrimp dry as hell as I never got cocktail sauce or a refill on my drink. For people I'm guessing work on tips they aren't doing a real stand up job at this one. I hope theyve got a second job doing something they are better at because they aren't paying their bills at this one! I'm going to blame my poor judgement on being tired this time. Hopefully my warning bell will not fail again in the near future lol read more

We went to lunch to celebrate a birthday. Our waitress Jennifer was very nice, a good server and everyone enjoyed their food. One of my sides had a little too much oil and the waitress inquired about it when she came to take our plates. She offered to have the kitchen remake it but I was full so I politely declined. Later she deducted the cost from the bill, which was really nice and unexpected. My only complaint is the floor, seats and window ledges were dirty, which I noticed before we sat down. Otherwise we had good service and good food. read more

A response from Angelleca H. from Red Lobster asked me to send a private message on Facebook to make up for the 'less than stellar experience'. We have no intention to return so there is no need to message Red Lobster. read more

We got the coconut shrimp appetizer. Shrimp was over cooked. I ordered Caesar salad with add on lobster and shrimp. It was better than expected and they did not scrimp on the seafood. My daughter got the wood plank surf and turf, medium on steak. It was well done. She wouldn't let me send it back. The shrimp was good. read more

Red Lobster - Surf and turn - Seafood Near Me - Jonesboro, Arkansas

C'mon low star reviewers! This is Jonesboro, AR. We so are happy when anything comes to town, even if it is a Darden property. What do we want from a Red Lobster? Predictably acceptable seafood in a landlocked State, semi-nautical decor, and good service. This location is clean and has a club liquor license. It does get very crowded on the weekends so have a backup plan when your parents come to visit. read more

I love their crabs legs. I get them every time and it's always good. The restaurant is very nice and clean. Our waitress was nice and regularly brought us drinks and anything else we needed. There was a bit of wait but there was plenty of seating that we didn't have to stand around. I'd suggest going here if you want good seafood. read more

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I usually don't comment much on chains. I usually know what to expect when I'm going there, and so should you. We went here early on a Sunday evening about 6ish. Only had to wait about 15 minutes for a booth. Got seated in a booth in the bar. Ordered a bloody mary, which was just marginal (I was told there was no celery available). Ordered our food. Had to ask to get the biscuits, which were pretty salty. Shrimp cocktail came out, with the shrimp sitting on a plate with a few ice cubes around them. My fish and chips came, without any chips (yes, I mean fries), but I did get the asparagus I asked for. The fish was one huge filet, and I mean huge (10x2x3) with way too much breading on it. I guess they don't know how to cut them down to size? The tartar sauce was like a thick, milky cole slaw. I had two bites and pushed it aside. At least the asparagus was ok. My wife had Walt's Shrimp, which she said were fine. Our waitress was polite enough, and asked if my food was no good. I said it just wasn't what I expected. Then a manager came over and offered to give me anything else I wanted to replace it. I declined that, and she took it off our bill, and implored us to always let them know if something is not up to par. A very refreshing attitude, although I wonder if it's because it's still relatively new in town. I would only go here if my wife is dragging me to it, of if they're having one of those all you can eat shrimp deals. read more

The food was good. The service was below average. I didn't have anything with which I could eat. Finally got a fork. Slow to take payment. I got plenty to eat, and the taste was good. Seemed to also be a clean establishment. read more

Absolute dog shit. Waitress was rude. Food was cold. Horrible food. WOULD NOT RECOMMEND

Ok some of are food came out cold ! We order the endless shrimp. Which was so so today ! Been there a few time . This is what got me ! I went into the bathroom and there was dead crockroachs on the floor like 3 of them and some one kill them . So I ask are waiter about it !! And she said wait for every restaurants has bugs . I said I don't have them ! She said you don't leave food out ! I said yes I do I have dog food out ! My grand kids leave stuff around . But I don't have any . Now is that's the truth ! I have work at many food place , and never seen bugs ! I won't be eating there any more . Me and my daughter was there 2 meals and drinks 45.00 plus tip crazy !! read more

Red Lobster - The other someone kill them by stepping on them !! Just saying !! - Seafood Near Me - Jonesboro, Arkansas

Ordered delivery after a long day of driving. We were staying in a nearby hotel. Food arrived warm and everything was really good! Only complaint was they forgot one of the sides to the meal and there was no silverware. I'd probably order again but may try something else in the area if we are back that way. read more

This isn't one of the best Red Lobsters I've ever been to but it isn't the worst one either. Every time I go to Red Lobster I get the Ultimate Feast, here is was pretty good. The fried shrimp was cooked a little long and the scampi was way saltier than I ever remember at other places. The alcoholic beverages were a plus, as well as a very friendly waitress. It's just an average experience. read more

Red Lobster - Ultimate Feast - Seafood Near Me - Jonesboro, Arkansas

They turned away our family of 9 right at 9:00 pm when we walked in the door. Definitely not going to return. Very rude service.

I was confident that today I would have an excellent experience, based on my last visit to Red Lobster, but to my surprise I was treated in a discriminatory manner. When I arrived I was not greeted, they did not asked for my name to put me on the waiting list and I was ignored for the first ten minutes, until a white couple arrived (although I have blonde hair and light skin but obviously I'm not white), they wanted me to believe that they were going to take my name and then of the white couple. Hoping that the order of arrival would be respected, I was waiting patiently, but they ignored me once again and gave the table to the white couple that arrived after me. I contacted the manager to let him know about the incident and the only thing I got from the manager was "my apologies" and that was it, showing lack of management skills or a no service-oriented place. After this experience, Red Lobster would not be one of my place of choices to eat. read more

We had lunch and it was awesome. Food was hit and fresh and the service was amazing. Our waitress, Alex, thought of everything. Best service we have had in years. She has a great personality and took pride in her job. If you eat here ask for Alex or her husband Alan. Truly a supercouple. read more

Ordered lobster today and shrimp w/broccoli. Shrimp & broccoli were NOT good. Had to request cocktail sauce Strange flavor on broccoli. Lobster came and no hand wipes - no salads. Requested our salad that was to come w/ meal and it was served after meal. Boxed up what was edible and left. Very disappointed as I drove quite a distance to eat here today and it was over $50 for poor service and a meal that was not as it should have been. read more

My husband and I went on valentine's when they were not so busy anymore for a drink and desert. The front desk hostess was rude and lack people skills. We left. I called and spoke with the manager, she said her name is, "H". She was suppose to send a gift card and her business card. It has been almost a month of leaving messages without a call back or what she promised in the mail. I will not be back. By the way the servers have gotten caught eating seafood off of the customers plate. read more

Still in their first couple of weeks of operation. Salads were good, but the shrimp was lacking in taste and was almost cold by the time it arrived. Glasses of water had an ammonia or 409 taste. Ordered a Gin and Tonic, they brought a full glass of gin with the ice almost fully melted with a small bottle of tonic, and no lime. Hopefully they will get it together soon. read more

This place is new to town... it was your average Red Lobster. The food, however, took forever to get to our table. Seeing how I was on a times schedule it was a really big inconvenience. I like Red Lobster, just not this branch. Not to mention our appetizer was out about 5 minutes before our food got there- which shot down the point of even getting one. The place was exceptionally loud as well. read more