Very warm welcome at the door (someone there to hold the door) and at the hostess podium. Room and table were very clean. Server was very friendly, professional and efficient. Our drinks did take an extremely long time to arrive, which she apologized for, but they were delicious. All of the food was excellent and hot. Wound up also paying for the older couple at the next table since their credit card was having problems, but the experience was worth the extra cost. Glad this is not one of the Red Lobsters that shut down. Will definitely be back. read more

The people here are so nice the food was amazing it's a overall great experience everytime dining here read more

Red Lobster - We both got the crab your way I got garlic Butter and he got Cajun and calamari - Seafood Near Me - Cookeville, Tennessee

Food & service was absolutely awesome. 5 I had the salmon bowl & my husband had the stuffed flounder. Everything was hot & fresh. Our waitress was very polite & quick. read more

Red Lobster - Seafood Near Me - Cookeville, Tennessee

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Fantastic as usual at this location in cookeville tn great service and food as usual. Tried the trio of new margaritas loved them all lobster linguini is what I had and the hubby had New Orleans salmon. Our server was on top of everything super busy place. read more

Food was great server was a blast and the girls all got their drinks and food hot and ready to go!!! We have a wonderful time and the food was not lacking! Thank you! read more

Red Lobster - Shrimp Linguini Alfredo - Seafood Near Me - Cookeville, Tennessee

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We had this server named Tiffany and she was TERRIBLE. Worst service I ever had. She was lazy and rude and the food was mediocre on top of this. Don't ever come here if you have her. read more

I could eat red lobster everyday because I love seafood. And for a chain restaurant, these guys do a pretty good job. Today I ordered the Lobster, Salmon and Shrimp trio (I forgot the actual name) but it was delicious!!! That lobster was sweet and yummy!!! Not bad for $29 read more

The all-you-can-eat shrimp was good! I mean, for an all-you-can-eat dish, there were 8 selections, including the ever-present fried, sweet-hot, parmesan-crusted, popcorn, alfredo and more. Our server was very personable and took her time even though it was near closing. read more

Fantastic service from our server named either Cole or Koe. He stayed on top of everything, super helpful and never ran out of drinks. Everything came out fast, right and hot. Our service was excellent thanks to him. read more

Over the past three years this location has so fallen below pair / we just tried again tonight to have a good meal and yet again - dissatisfied with food and food portions / price. I would not recommend this location - we will not be back - also menu's choices have been cut way back - prices are way too high for the quality & taste of food. read more

Just had lunch at the red lobster in cookeville tn. Arnie our waiter was excellent and the food delicious as always! Got home i live in Crossville about 40 miles away and I don't have my wallet PANIC!!!!! I call red lobster and talk to the manager Butch , he has my wallet thank you JESUS!!!' You see your life flash because you're whole life is literally in there . Anyway nice people highly recommended Honesty and integrity go along way! read more

My entire family ate here today. There was something wrong with everyone's food. Red Lobster's quality has really gone down. Salad was skimpy. My daughters steak had to be sent back twice because it was rare. They regrilled it covered in A-1 and brought it back to us with the charred A-1. Then we were told that we didn't request a new one. They did finally get it right but by that time the rest of us were finished eating so my daughter didn't get to eat with us. However, They did take it off the check. Salmon was dried out. Mac and cheese was dried out. Coleslaw was fermented. Very frustrating when you pay such elevated prices. read more

We went out for his birthday and we had an excellent dinner! I ordered the wood smoked shrimp with wild rice and tomato-mozzarella caprese . He had the dragon shrimp with broccoli. For an appetizer we the mussels. Yummy with a lemon sauce and bread. He had a Samuel Adams beer and I had the Cabernet. Great flavorfulfood and great service. read more

I had the 12 oz sirloin with a 10-oz lobster tail on the side, and my girlfriend and me both had a side Caesar salad. Service was excellent, couldn't have asked for a better server. Girlfriend's salad had the corner of a dope baggie in it, and my "10-oz" lobster tail looked like it had been cut off the rear end of a spider; not even 2 good bites. On balance, my steak was good and cooked to perfection, and the biscuits were great. Overall, not a place in would recommend. read more

Made and paid 20$ for a to-go order of 2 warm pieces of chocolate cake with ice cream and hot fudge and cutlery included with order according to the website and menu. What I received was 2 cold pieces if chocolate cake that's it no ice cream no fudge and no cutlery. I call the restaurant and speak to the server who's response was they were about to close but I could come back by for a scoop of ice cream. A scoop of ice cream for my cold cake. No apology and when I offered to bring the cake back the next day because they were about to close that night I could get a refund. So now I get to go out of my way for her mistake if I want my money back for what I paid for but didn't get. read more

Always leave disappointed. Clam chowder was cold, food wasn't very good. I tried multiple times to give it another try but have experienced better service and food at other red lobster locations. read more

Red lobster is usually a place for a decent meal and this one was no different. The service was good and the food was quite yummy (can't go wrong with snow crab legs). The drinks were nice too and it's a place I would visit again. read more

Great staff, very nice and thoughtful. Our host brought my wife an ice cream for her birthday even though it was several weeks after her birthday. I believe her was Cat, or something close. I'm horrible with names but will never forget how nice she was to us. Drinks were always filled and plates removed. The tables and bathrooms were very clean and the food was wonderful! read more

Can't really complain about this restaurant as the food has always been good I wish certain items weren't seasonal such as corn but other then that perfect read more

I will always love going to the Red Lobster in Cookeville. The customer service is OUTSTANDING and the staff really does try to serve you in any way. I went to pick up lunch for a coworker and I at Red Lobster today and I had left my card at the restaurant. The General Manager Butch went above and beyond to get a hold of me to make sure I got my card back! I'm so thankful for Butch and his entire team for being so sweet and caring! read more

Updated review: Had a much better experience this visit; ordered the platter with lobster, fried shrimp, shrimp scampi, and crab legs. All were tasty and cooked well, with a generous portion of crab legs. The salad seems to have declined a bit in quality; just seems to be a bagged salad blend now, but it was fresh, so no major complaints. Based on this and my other visits, it seems to me that lunch time is a better time to visit. Service was good as always. read more

I will start by saying the food was good, not great, not exceptional, but good. The service - uh, Steve listen up here; Steve was sullen, not friendly, not smiling, not happy that was about to put money in his pocket. Not once was I offered a refill on my water, I was not offered dessert; and to make it completely offensive, Steve put my bill on the table at the EXACT SAME TIME that he sat my food in front of me, with "I can take that any time you are ready." Steve, dude please let me get a bite in my mouth first. However, I did tip - just short of 20%. Not really what I would call a happy dining experience. read more

Wow! This wasn't normal! This was our Best Time Ever in this franchise. Butch Curtindale, G.M. Runs one tight ship, never skipping on the least minute detail at all. Seemed like everyone there welcomed us as though we were the most important folks in their day. Our server, Sean, was both as knowledgeable as he was empathic to our dining tastes. His recommendations were spot on. Do try their Calamari too! Not removed from a frozen box like from the local supermarket. I reveled in what my family calls seafood surprise. Linguine with lobster, sea scallops, tons of shrimp and...an ocean of FRESH mussels to top it off. I did have to ask for some Parmesan cheese, but he then brought me a bowl of freshly shaved cheese! Not from a tube labeled Kraft Foods! Go there and eat like a king, a sea king! read more

We eat here when we come to Cookeville to visit relatives. It is always delish! I usually get the Create your Combo. Shrimp scampi and coconut shrimp. My favorite. We will be back here when we come visit again. read more

baha fresh tacos are better lobster scampi linguini look better in picture a little shy on meat hamberger was cooked correctly service was prompt and friendly read more

I had a bad experience with this location Cookeville Tn. in August of 2016 but did not know it until February 2017, let me explain, in August we dined at this location when paying our bill we gave the waitress a $50 gift card the waitress rang up the ticket and showed a $13.50 balance on the card and gave us the receipt showing the balance, in February we dined at a different location Oak Ridge Tn. and the waitress told us the card had no balance, the Manager at that location called in and found that all $50 was used on the card and that I need to call the manager at Cookeville so when I got home I called the the manager and told him the story, and he sent me a gift card for $15 so the bad experience turn out to be a OK experience, the waitress no longer works at this location but she got a $13.50 Tip pulse what I left on the table as a 20% tip. so that is a way for a dishonest wait staff to make more money, I don't know how this can be corrected but yes I would go back to this location in a heartbeat, good food, great Manager that gave me a refund after 6 months, by the way the food is great Billy Gibson Rockwood Tennessee read more

Food was good. Our server was excellent! But it amazes me how unhelpful the door / seating staff was. My elderly mother. Using her walker. Its raining, and I'm holding one door & not one of the three helped with the 2nd door. When did young folks stop helping their elders? read more

Never again. Extremely overpriced and cold food, incomplete dessert and never asked about obvious seniors. Feast is funny, it small salad, 1/2 portion main course, cold, and brownie they could not take the time to put ice cream and sauce because we got them to go. Highly not recommended read more

Our food was good. The salads were fresh. No wait time. Friendly server. The place was clean.

Had a great time with some of my family after a wedding. Got seated right away and our waiter, I believe his name was Paul (sorry I'm usually better with names) was great. Very attentive, keeping our beers and waters full. Ironically we all had the crab bake and it was freaking delicious. The crab was sweet and not over cooked and really didn't need any butter. Very nice for a chain restaurant. read more

Every time I eat here I love myself for it. The food is always good. The service is always great. I love the promotional dishes such as crab fest, lobster fest or shrimp fest. It's all so good. In comparison to other seafood places in the area this place is the best. I know it is a "chain" but the staff make the dining experience better. read more

I usually order crab legs and you don't get a whole lot, but it's still good! The service is usually great. The only down side is the price. It is very expensive for what you get. read more

After getting home with a lobster taco take home meal, I discovered that there were no sauce nor was there any peco di gio I called store 731 in Cookeville Tn. and a Miss Sheila answered and was so nice. She went the extra mile by delivering me the items herself, I have never in my lifetime ever had a restaurant to go that extra mile, I WOULD HIGHLY RECOMMEND THIS STORE LOCATION 731 I had eaten there once or twice but now it will be a regular eating place for me and my friends. Thank you Miss Sheila for making my day .Pat H. read more

Every time I eat here I wish I hadn't wasted my money.

Used to be the best Red Lobster anywhere until they fired the best manager they ever had. The guy never failed to come to each table to check on your meal. read more

Received the food fast, restaurant was just a little too dusty and a fly kept circling around the food once it was delivered to our table. Very friendly and prompt service. read more