Quality food, I always get the king club chicken sandwich! The service was professional. And the half tea and half lemonade hits the spot.

The service and food is 5 Star. My problem is with the billing. My daughter and I ate lunch there recently and both had the Choose 2. Half sandwich and cup of soup. The meal was very good and we left happy. Looking at the receipt later we noticed that the pickle spear served with the meals had been charged at $1.50 each. We hadn't ordered pickles and just assumed they were included as is common in sandwich shops. If you are going to charge extra for an item, you should inform the customer. It isn't the amount of money but the act of including an extra charge over the menu price. Check your ticket. read more

We were doing some shopping in Cookeville on our way back from Nashville and so glad to see McAlister's as we really like Crossville location. They did not disappoint! Friendly service, lightning-quick delivery to our table, clean restaurant, and DELICIOUS well-portioned food! Thank you, we will be back for sure! read more

McAlister's Deli - Choose 2 - Spicy Turkey Melt Chipotle Chicken & Bacon Spud - Salad Near Me - Cookeville, Tennessee

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Good, clean deli meals. The roast beef club is solid as is their traditional club sandwich. A little over priced, but enjoyable. read more

McAlister's Deli - Horseradish Roast Beef & Cheddar club with tomato and cucumber salad. Solid but overpriced. - Salad Near Me - Cookeville, Tennessee

Food was rushed I feel. The seating is odd and weird. I might go back only I'd suggest there just go by nice I would go but to me overly priced deli and soups with cold booths in cold days. I want a hot soup and good music with football in the TV that I can actually see with that being said that's just personal preference on most the food was mediocre and tasted like it was prepackaged frozen to me read more

Stuffed veggie baked pot had very little veggies the cheese sauce was scarse! Added bacon !maybe a teaspoon added very disappointed! Not worth the money and dosent look like it used too! Girl behind countet eatting then handling food orders bathrooms smelled bugs on floor dirty! I couldn't wait to come to eat here what a bad experience! What happened? Used to be my fav! Won't bother coming back! read more

It's hit or miss with the food here. We've ordered in 9n some nights and had decent food, but I feel it depends on the time of day or night you stop in. We've had several that just seemed thrown together. Definitely never do carry out here! We've tried that on a handful of occasions, and it never fails something was wrong on someone's order. For what you are paying, I'd like to think they pay closer attention to orders. Cleanliness doesn't seem to be a priority either. I mean it's not nasty but it'd be nice for the tables to be wiped down and the seating. I shouldn't have to wander around looking for a clean place to sit with it half empty read more

This is similar to other McAlister. The service here was great! We had a large group - didn't call ahead, and they took care of us quickly and with a smile. read more

I like this place a lot but more times than not they have been out of potatoes. Kinda sucks. They do have good sammies! read more

Just moved here from California and this place is like a Panera bread on crack and I mean that in a good way it is so delicious everything here is so good I've had it three times in the last three weeks since moving read more

McAlister's Deli - Two 12" French dips w extra pickle spears (sides potatoe salad and Mac n cheese) and an order of their ultimate nachos no avocado - Salad Near Me - Cookeville, Tennessee

i do doordash on the side, and when i had to pick up an order at mcalister's, my app wouldn't work and i lost phone service. during this time, Madison, a front of house employee, was intensely helpful. she told me about the free wifi, gave me a drink, and let me walk around and try to get phone service. where doordash failed me, madison did not. she should be given the biggest raise possible read more

Always great, good quality food and service, always clean. Definitely a top notch Deli for a national chain. As good as a local mom and pop. read more

THE FOOD IS GREAT! I loved my French dip with witches brew on Halloween. the service is very helpful and welcoming and the the deli is very clean and well decorated. read more

Absolutely love this place. Always busy goes to show how amazing it is and how people are flocking for the great sammies! Just love this place!!! read more

First time at this location. Ate with my in-laws . Came out in a timely manner. Tasted great and left full. No complaints here

Ian took our order and was super nice and welcoming! Amazing environment and food was amazing as well! A good amount of meat, the and potato was HUGE! Would definitely come again! read more

McAlister's Deli - French Dip Sandwich with mac cheese and a side Caesar Salad. French dip was a tad bit salty, but that's to be expected with the sauce! - Salad Near Me - Cookeville, Tennessee

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Driving thru Tennessee and arrived at 7:15 pm. The food was good, but the place was messy and dirty. A total of 12 tables needed to be busted, and the drink counter was sticky and nasty. The manager on shift is not doing their job. read more

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We ordered a couple of sandwiches at the counter to carryout. I got the roast beef with horseradish sauce. Super salty. A lot of bread and little meat. Maybe some of the other sandwiches are better? Service was quick and efficient so they have that going for them. I'll give it another try but not impressed with initial visit. read more

It was very clean. Bathrooms were clean. Seating was spacious. TV was available to watch football. Food was delivered to tab read more

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There was clearly a difference in opinions, but we were still able to find some common ground. My older sister and I firmly planted ourselves on opposite sides. She knew she wanted lunch from Panera and I knew I wanted McAlister's Deli. There was nothing that either one of us could have said to each other to convince us otherwise. We were stubborn and not open to hearing any opposing views for the best lunch spot. My younger sister on the other hand took a more moderate approach. She really contemplated both options. While I admired her even keeled nature, eventually she was going to have to choose a side or else she wouldn't have any lunch. She ended up getting Panera. I was a little sad, but I was happy for her because it seemed like she made the best decision for herself. At the end of the day, we were able to put our lunch eating differences aside and all reunited to eat our different lunches at the same table. We didn't just talk about where we got our lunches and why we felt like they were the best, we talked to each other as humans that care for one another. Even though I still think McAlister's Deli was the place to go for lunch, I don't hate my sisters for going to Panera. My sandwich was real good and I'm pretty sure they enjoyed theirs too. read more

McAlister's Deli - Salad Near Me - Cookeville, Tennessee

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I had the Italian with a side of Mac and cheese. It was very good. The Italian was big and flavorful and the baguette was soft and crunchy. read more

The soul of mediocrity. First time at a McAlisters .. there's just really nothing at all to recommend about it. Truly soulless corporate business model, including the rather revealing backstory about a dentist buying a movie set .. there's some culinary roots. A sub is every real sub shop's half sub. I ordered the Italian and there really wasn't anything Italian about it at all .. basically just a ham sandwich buried in peppers with (now get this) deli mustard. If you're like me, when you think Italian, you're thinking mustard .. smh. Cookies from a food service .. same with factory potato salad. Overpriced, weird menu, totally NOT a deli (how dare they) and sloooooooowwwwwwww .. we waited half an hour for a sandwich. Absolutely no reason to consider returning nor recommending. read more

I can't stand this place I worked there not long ago I was there maybe a month and they just quit putting me on the schedule and never got ahold of me to tell me why. The general manager there is the most unprofessional gm I've ever worked for also in many different ways read more

I usually never have an issue with my orders from here but I received a half beaten pickle and a sandwich that was missing key ingredients read more

McAlister's Deli - Turkey Jalapeno Turkey Crunch Sandwich - Salad Near Me - Cookeville, Tennessee

We ordered curbside and that was great - service was quick. However, the serving size of my salad decreased....and I ordered the Chicken and Avocado BLT salad which came with no avocado. What? This was frustrating, especially since we didn't know it until we got back to the hotel. read more

good food and friendly people. rival to panera bread right across the street from them.

This is quickly becoming one of our family favorites! We eat here at least once a week. Some of our faves are the Chicken Club, French Dip, Veggie Spud, and any of the amazing salads. Portions are big and the sides are yummy too! We love the Mac n cheese! The strawberry lemonade is a must have! It's so delicious! Service is always fast and friendly. The cashiers are knowledgeable and helpful. read more

Awful experience. The first time I ordered they said there was a glitch in the system and I had to order again and wait. That was about a month ago. We ordered today. Called and were told they'd bring out our order. 10 minutes later I went inside the manager Carlie said they didn't get the order. I showed her my phone text confirmation. She said she would take the order and we could wait I told her no we would go elsewhere. We left for home. I called back and stated I wanted to make sure my credit card wasn't charged. Carlie told me she had found the order and had it made. I told her we didn't want it and were not coming back. So much for safe distancing and curbside pick up. Won't go back. read more

Dine in is open! Friendly service! Only thing that was wrong was I asked for no tomato's on my sandwich and it must of went through one ear and out the other or the kitchen didn't care to pay attention to the ticket. It was good though! read more

Me and my fiancé ordered dinner from here and we ordered two nacho baskets with our regular meal.. they said they only had enough dip for one so they substituted a soup and didn't even put the other nacho basket in the bag and tried to call us liars bc they didn't put it in there. Then I open my sandwhiches and four of them don't have any meet so when we call them back THEY ARE CALLING US LIARS AGAIN! So I told them never mind don't worry ab the sandwhiches imma just leave a review that shows how y'all treat your costumers. read more

Stopped for lunch on our way from MO to NC and not impressed. Hubs ordered 1/2 sandwich (blat) & salad (Caesar) and I ordered SW chicken salad. His sandwich looked tasty but Caesar was about half romaine stalks as was my salad along with wilted brown pieces of kale. I had about a cup of inedible lettuce piled on napkin beside my plate so when manager(?) came around asking other tables how their meals were, walked right by us. We've not been to our local McAlisters for several years (we have some great local salad/sandwich shops), but have no desire to visit now. read more

Good food but don't bother doing a pickup. Something is almost always missing or wrong. The only time they've gotten an order right for me or someone I know, was when they first opened. read more

I visit here weekly and it's always been great food and quick service. Portions are huge and I can usually split something with my husband. Glad they came back to Cookeville. read more

My daughter and I stopped for lunch yesterday, Saturday 7th, maybe 3 tables in there with customers. 2 guys at the order counter, we waited 10 minutes while one guy disappeared, the other cleaned the counter, played with a pen, tossed wadded up napkins into garbage can. This was after saying they would be right with us ! I started to walk out, my daughter said something to the guy at the counter and then he was ready to wait on us.. I thought it was rude, not like he was busy, It was around 1 or 1:30 on a Saturday. Now i see why its not busy. The food is always good but service is awful. We had to wipe down our own table, it was the least dirty of any we started to sit at, not sure what has happened to customer service. Just wanted to speak my mind. Thank you read more